Worst service ever
If we gotta contact the customer service (which is not helpful cause they just tell you to go to the nearest branch anyway while you lose 4-5 tk as call charge) and go to a branch ourselves to even create an account for the stupid app, then why have an app at all? And why keep the app and account separate when you are making us go through the process of going to a bank the first place? That’s right! if you don’t know you have to connect your account to CellFin after you’re done registering and you are logged in and then you can get your balance to CellFin for transactions. The bank hour is 10am to 3pm and the staffs leave at 12:40pm for Dhuhr prayer (Adhan is at 1:00pm and Congregational Prayer or Jamat starts at 1:30pm)
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DELAY SYSTEM TAKA ATKAI JAY
TAKA ATKAYA THAKE SOB CEYE BAJE APPS
ইসলামী ব্যাংক টাকা দেয় না
ব্যাংকের টাকা দালাল রা নিয়ে নিছে বাংক খারাপ হয়ে গেছে টাকা দিতে চায় না
OTP not receiving in abroad
In my roaming BD sim OTP not receiving and branch also can’t support.
Very bad app
Pathetic banking service. Pathetic app. Many times account balance and statements doesn’t match. Cant npsb more than 50k at once. Npsb and eft both charges10 taka. I mean whats the point then?
Management and developers are doing worst of their job
Management and developers are doing worst of their job
Useful
good , safe , user friendly
device verification
please update auto device verification in ois virson
thank you
thank you
Great
No complaints, easy to use, simple interphase
Best app for me
This is one of the best mobile banking apps in Bangladesh due to its first service
Excellent app
best banking app ever
Very poor user experience
1. Session expires silently
The session timeout is too short, and the app logs users out without any warning when clicking. The worst part is that the session expires even while I’m actively filling out a fund‑transfer form. After entering all the information and clicking Next, the app suddenly takes you to login page
• The session should not expire while the user is actively interacting with the app.
• If you still choose to enforce a strict timeout, please show a warning popup (e.g., 300‑second countdown) with an option to extend the session. Silent expiration is extremely frustrating and leads to data loss.
2. Paste blocked when text contains special characters
The app does not allow pasting text if it includes special characters. This is not user‑friendly.
• Instead of blocking paste entirely, you can sanitize the input and automatically remove unsupported characters.
• Preventing users from pasting text creates unnecessary friction, especially for account numbers, references, or descriptions copied from other apps.
The session timeout is too short, and the app logs users out without any warning when clicking. The worst part is that the session expires even while I’m actively filling out a fund‑transfer form. After entering all the information and clicking Next, the app suddenly takes you to login page
• The session should not expire while the user is actively interacting with the app.
• If you still choose to enforce a strict timeout, please show a warning popup (e.g., 300‑second countdown) with an option to extend the session. Silent expiration is extremely frustrating and leads to data loss.
2. Paste blocked when text contains special characters
The app does not allow pasting text if it includes special characters. This is not user‑friendly.
• Instead of blocking paste entirely, you can sanitize the input and automatically remove unsupported characters.
• Preventing users from pasting text creates unnecessary friction, especially for account numbers, references, or descriptions copied from other apps.
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Best app
Best app ever
I have never seen such a app
Best developer
They should be awarded as best developer of the year
I have never seen such a app
Best developer
They should be awarded as best developer of the year
Promotion Notifications
On the app here is no option to trun off promotion notifications
ভালোই
ভালো
Not working
Disturbing app ever
Love it
Love it.
But Face ID log in feature should e added
But Face ID log in feature should e added
Notification problems
I can’t find any notifications in this app but in app icon all time show 1 notification is pending to preview. I think developers need to check this problem and solve with update.
Software update
অযথা একটা আপডেট
I couldn’t give 5 start because of regular update
The app is great but unfortunately App Store doesn’t get updates regularly. Kindly update it regularly.
Cell Fin App Registration System
One of Worst app in banking Bd.
Why should I visit bank after any changes?
What is the meaning of that online facilities?
Number changes or new registration is not open. why?
If I able to verify my own NID & Own number ,account number then I should have the facility to change number any time.
One number can be registered once. If anything goes wrong no way to reregistration. why?
Please take advice from other bank. how they operate their apps.
Why should I visit bank after any changes?
What is the meaning of that online facilities?
Number changes or new registration is not open. why?
If I able to verify my own NID & Own number ,account number then I should have the facility to change number any time.
One number can be registered once. If anything goes wrong no way to reregistration. why?
Please take advice from other bank. how they operate their apps.
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