Camera for deposits doesn’t work
Using the iPhone, the camera won’t orient correctly. It worked great on the old app and works on the iPhone.
Several new items need improved, went backwards on new release.
Example one. If you have only one account it makes you choose an account.
Example 2, when you go to your deposit, and you put in a dollar amount, and then you select your account it clears out the dollar amount makes you re-enter the dollar amount.
Example 3. The camera function turns vertical while taking a picture horizontal and it’s hard to get back.
Example 2, when you go to your deposit, and you put in a dollar amount, and then you select your account it clears out the dollar amount makes you re-enter the dollar amount.
Example 3. The camera function turns vertical while taking a picture horizontal and it’s hard to get back.
Show more
Mobile deposit
This function of the app needs to be reviewed as it is no user friendly in its current setup.
New app
It is difficult to use and the camera to check the check is hard to capture the check. It took me 3 try’s for it to be accepted
Online banking
Very convenient that I can keep track very easy love this app
When ya can’t do the one thing the app is built for…
Would LOVE to see my bank account but it won’t let me login at all
Great bank
I’ve been with Centennial Bank for many years. It is nice to always speak to a person instead of a robot. Anytime I had an issue. They solved it.
Excellent Bank
I really enjoy being a client and having a great service always!
Camera
Why won’t the camera default to landscape? Ridiculous!!!
Mobile Check Deposit is almost impossible
Something changed about the way you align your camera when depositing a check. It’s like the camera is flipped and rotated from how it was in the past. I wasn’t sure I would be able to figure it out. I did finally get the check lined up, but then when it uploaded it was rotated about 90 degrees during the upload process. When using the mobile deposit, good luck! May the odds be ever in your favor!
Show more
Camera issues
The new app doesn’t work as well as the old one regarding the camera-it takes portrait layout even when it’s showing landscape
New app mobile deposit camera is crazy
Just made a mobile deposit with the app. Trying to take a picture of the check was really hard - had to hold the phone perpendicular to the orientation of the check to get it in the box, but once I took the picture it autorotated back 90 degrees. Tried multiple times and the same thing kept happening. Deleted the image and tried one more time and the box and camera were in sync and it was good! Same thing with the back so ended up submitting with a tiny image of the back with a lot of picture of my table. Not good
Also, keep getting a popup that faceid is enabled - go to settings to change it. And can’t do anything until I acknowledge the popup. Repeatedly.
Also, keep getting a popup that faceid is enabled - go to settings to change it. And can’t do anything until I acknowledge the popup. Repeatedly.
Show more
Horrible new mobile app
Have banked with Centennial for years. The new mobile banking app is awful. I’ve sent videos, photos, and other documentation. No fix for months. Essentially cannot successfully deposit checks via app anymore.
4-15-2026
New app. Still evaluating.
Mobile Check Deposit
Fix This
It took me 15 times to get the front and/or back to open so I could take a snapshot of each. That is ridiculous.
It took me 15 times to get the front and/or back to open so I could take a snapshot of each. That is ridiculous.
Old app at least worked
I spent 20 mins this morning trying to get my deposit to go…camera would just keep closing, one side would take and the other would fail, couldn’t read endorsement. I deleted the app twice & reinstalled and it finally worked on the 10th try…never had the other app fail! Badly done Centennial!!
It’s good now
I was not pleased with the new app because neither Face ID or pin would work properly. I still had to type in the password every time. I can see now that has been fixed so I can now give it 5 stars.
Great personal service
Every Centennial locations are so friendly and helpful. It is like being on a personal level with Friends!
Mobile deposit glitch
New update has the mobile deposit feature glitching BAD
Terrible
App always crashes can’t use the camera now for deposits. Looking for a new bank
