They suck
Do not recommend
pitiful
your prices are unconscionable!
Slowest on line pharmacy
I’ve had to use this online pharmacy because it’s an affiliate of Humana for a long time. They are extremely slow in processing and shipping online medications. You have to wait sometimes two to two and a half weeks to receive your order!
Not happy
Center well had my payment information but still kept my order from processing. I’ve been waiting for my medication for a problem I’m having know. These medication were not my monthly meds. If they have pharmacist then he should know how much I needed it
Messy
I’ve never had my medicine so messed up not on time I mean anything that you could think of they didn’t do right waiting for the prescriptions that have they had and had approval for weeks. I had to call multiple times. Never had to do that with any other Mail order prescriptions
Terrible Service
I ordered a Fitbit on 7/1/2026 and here it is 7/7/2026 and the app says they are working on my order since then. These people want me to get all my prescriptions from them and there is no way on earth that would convince me to ever do that. Humana should be ashamed of being associated with this horrible service
Update as of 7/9/2026 my fitbit order is still being filled. This company needs reported to the BBB!!
Update 7/16/2026
My item is still not arrived as of today. Your info on app says it is being returned to sender yet fedex shows in transit to Des Moines Will it ever be delivered???
Stay away from centerwell they are worthless.
Update as of 7/9/2026 my fitbit order is still being filled. This company needs reported to the BBB!!
Update 7/16/2026
My item is still not arrived as of today. Your info on app says it is being returned to sender yet fedex shows in transit to Des Moines Will it ever be delivered???
Stay away from centerwell they are worthless.
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Help
I have no automatic refills but I keep getting messages that you are refilling Rxs. Now I do need a prescription refilled. How do I get it and another done? I have received prescriptions that I do not need, did not request, no longer use, but, I fear, have been charged to my Humana account. Trying to work with CenterWell is confusing.
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Still terrible
Orders take 2 weeks, items out of stock. And nothing has changed!
Over the counter
Very slow to get order I ordered on July 6 and now it’s the 12th and it hasn’t even shipped yet. And it’s one thing They wanted me to get my meds from here but I won’t they are to slow this is why I will never get my meds from here instead of this pharmacy I wish I had otc to purchase my over the counter myself
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It’s crazy hard to order on OTC.
Please make it easy to use $60.00 a quarter.🤨
Horrible website, terrible app!
There are far too many persistent errors. Ive now been unable to use the website at all due to an error in “their end” (for 2 straight days!). This means i cant ship the (ready to go/processed) medication whatsoever bc they require you to schedule it for god knows what reason.
Customer service is of 0 help bc they claim they cant even see the order. Tech team?! What tech team! They cant even help with website access over the phone. Just a horrid experience all around!
Customer service is of 0 help bc they claim they cant even see the order. Tech team?! What tech team! They cant even help with website access over the phone. Just a horrid experience all around!
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Trouble getting Meds.
Have to call you every time and I’m on auto refill. Why? Never had this problem in California just Arizona?
Terrible Service
I ordered a Fitbit on 7/1/2026 and here it is 7/7/2026 and the app says they are working on my order since then. These people want me to get all my prescriptions from them and there is no way on earth that would convince me to ever do that. Humana should be ashamed of being associated with this horrible service
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Staying with Walgreens!
I have tried to sign up for mail order prescriptions through the app and by calling the pharmacy representative directly. Still not working . I give up !
Auto refill
There should be a date telling me when the refill will be mailed
Doesn’t work.
I have never once been able to access this app, and now the website is useless as well. Just stuck in a continuous loop of logging in and being told “issue on our end” ive only ordered once and now have no idea what step to take next because i cannot see my own profile.
Glitch in CC update and contact preference
Time wasted cannot be recovered. Programmer problem.
Suggestion
I use the centerwell app a lot and find it very helpful, I just have one suggestion. I, like most seniors live on a limited income and have to be aware of all expenses. It would be very helpful to have a place to see what my last co-pay on a prescription was. It should also contain a message to remind that it possibly change. I try to keep a list of all my medications and the co- pays but it would be helpful if the order could remind me.
Thanks
Thanks
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Over inflated prices!
The app works fine and it’s easy to navigate and to order product. That’s where it ends. All of their prices are over inflated!
“Problem on our end”
This app looks like it _would_ be good in managing and ordering meds, but over half the time, the user is greeted with “There has been a problem on our end” after attempting to log in.
