Bad Update
Since the update I’ve not been able to access the Centrebus app at all. All I’m getting is an orange screen. This is really inconvenient as I need it to board the Hospital Hopper 😡 I’ll pay my money to Ariva instead and go the long way round! Absolute waste of time 😡
New update is awful
The new update is dreadful. It doesn’t track the bus. It doesn’t open the map on you, it shows the entire world. It looks old as though it was created on windows 95. Why does it look like that?! 😂 took me a minute to see my pre bought ticket too. It’s hard enough to get the app to work and now it looks broken too.
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Awful UI Change
Looks like some app developed in the 2000s, it’s clunky and difficult to navigate. Please revert the UI to the more modern and clean lool the app had before.
Bus 46
This is the most unreliable bus in Bedfordshire. The drivers are so disrespectful. The bus will leave you stranded or have you spend on uber. Don’t rely on it!
Not good at handling complaints
It has now been weeks since I made a formal complaint to Centrebus
They asked for video evidence of which I gave them and issued me with a complaint number.
But obviously thought I would forget about it as before Christmas.
I cannot forget about it as the knocked down sign is still broken outside my home and so are the tyre marks.
Every time I see a 314 bus I shudder!
Maybe this with remind the Operations manager ?
They asked for video evidence of which I gave them and issued me with a complaint number.
But obviously thought I would forget about it as before Christmas.
I cannot forget about it as the knocked down sign is still broken outside my home and so are the tyre marks.
Every time I see a 314 bus I shudder!
Maybe this with remind the Operations manager ?
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Nj
I am unable to find a daily bus fare
My favourite bus!!!
I live near a bus stop! THE 20“rocks along”
Doesn’t work!
It won’t show my bus in the search, in fact it only shows about 8 busses in the search! And the tracker won’t show even 1 bus! Total rubbish.
Doesn’t work many times
I’ve been refused entry on buses many times when the app hasn’t worked.
Bus
Wish could be more on time as it is an hour and half service with only one bus doing the round trip.
App need improvement
Keeps logging me out as I try to access to check where the bus is. The only section that works is the ticket section to buy one… Never experienced this with other bus apps.
No tracker
It's a simple story of the tracker did once work (although I would find certain buses would suddenly disappear mid-tracking), but as I wrote this in December 2024, it's been well over a month without any tracking or even information regarding delays and timings. Pairing this with the occasion of a bus never actually turning up.
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Tracker not working
The tracker is a really useful thing but recently it’s not working which is a big problem for me because I need to know when the bus is coming or if I missed it so I’m not late for work
Useless
Completely worthless app that doesn’t even show your favourite stops incoming, when you select bus tracker it just closes the app instead of loading, and if you log out all your saved information is lost.
The developers of this app would probably struggle to brush their teeth considering the way they manage this app is so pointless.
The developers of this app would probably struggle to brush their teeth considering the way they manage this app is so pointless.
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Bus Tracker Not Showing Any Buses
Uninstalled as I have no need for a broken app when the website is working better. I use Centrebus services to get to university and work on time but the app is not displaying buses on the tracker and I cannot even check services available in my city.
Literally doesn’t work
Last couple of weeks can’t search or find any routes or track anything at all
Dreadful
Absolutely shocking app.
Not up to date
So ios18 is out and now the app will not show services or let me buy tickets. Nothing loads for either.
Never accurate/ never loads
Even with wifi/ amazing service half the time the buses won’t load or it takes several minutes so your best bet is just waiting around and hoping that the bus does eventually arrive.
Very poor app
No journey planner, bus timetables are a badly formatted web view which don’t allow you to read the full stop name or scroll the timetable. Refreshing the scheduled time when checking for updates, the refresh pull down is too far down, requiring you to pull down and then pull again from that position before it refreshes properly.
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