App needs a lot of work
The app is pretty terrible. Prices aren’t accurate and change once you click into the item page. I’m pretty sure their dynamic pricing targets your specific size. It’s difficult to search for products. You can’t add specific sizes to your wishlist. Products that aren’t really available show as available and are often canceled after ordering. Product colors aren’t easy to see. Crazy to have such a problematic app when selling luxury apparel. Prices are lowest anywhere though. I guess that’s the sacrifice.
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Love the range!
Great products and such a good selection! Thank you!
Very slow compared to luxury websites
I’ve ordered sunglasses on 2 October and today its 14 October and its still not shipped. I order from all websites, farfetch, Ounass, net a porter and so many others so far this is the slowest app. Its not my first order, on all my orders i experienced slow processing and late shipping. Compared to other applications, the experience is not that good and its not my first choice for shopping because of the above reason.
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Bad Cettire
It is a very bad Luxury Fashion website with their return policies they all charge even the mistakes they make in the shipments they are not fair they send the goods with errors and when you claim them they charge you anyway.
Fake product
Careful they’re selling fake products
Best past seasonal personal style
Timeless sales! Love venture for all my designer itches. Wanted fancy Birkenstock? The best studded crocs I found instead!
Worst customer service
I have recently purchased a pair of Dolce & Gabbana boots from Cettire and wanted to exchange them as they had 2 clear factory defects: one boot was lighter in color than the other and the same boot has difficulties putting it on, it is not easy to put on as the other one. After a lot of back and forth with them where they were completely unprofessional they advises me they are returning the same item to me as it was not sent back to them in the same quality which is a lie. I only tried them once inside the house and thats it. Super disappointing experience.
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Hit or miss
Been eight days, package still hasn’t shipped!
Good Company
Love how website setup a lot of different brands to pick from , we love CETTIRE
Elegant articles
Special brands from different countries with high quality products and prompt delivery.
$56 return fee
My first and last time using this platform. Charging $56 PER ITEM for returns is outrageous, not to mention poor logistics of both delivery and pick up.
Customer service and communication about products.
Y’all‘s communication is poor very poor I emailed two or three times about a product that was in stock and I didn’t get a response until the product was gone and I had an opportunity to get it. The representative did not provide clarity.
Worst experience
I ordered 2 palm angels shirts a pair of palm angels shorts and Palm angels hat I received partial of my order just a shirt and the hat I never received the rest of my order. It was my birthday and I went out of town and had to completely wear something different because of this I’ve emailed twice about the matter and still haven’t gotten my items yet
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Mixed feelings on my shopping experience with CETTIRE
CETTIRE ships fast, I’ll give them that.
But the stock situation is a joke. Barely any sizes, hardly any variety, and constant “sold out” walls.
If they’re connected to so many retailers, why does the inventory feel like it’s been picked clean before it even hits the site?
It kills the experience.
But the stock situation is a joke. Barely any sizes, hardly any variety, and constant “sold out” walls.
If they’re connected to so many retailers, why does the inventory feel like it’s been picked clean before it even hits the site?
It kills the experience.
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Amazing service
Very fast service got a few products and love the prices you guys are amazing here for the long haul
Terrible app.. it takes too long to ship
Items take forever to ship
Fraudulent company
They won’t return and honor there return policy
Extremely fraudulent company
Extremely fraudulent company
Return policy sucks!!!
Return policy sucks!!!
Avoid
I highly recommend avoiding this site. Even if you receive unsatisfactory, expensive items that a packaged poorly, you are liable to pay $28+15%, so full refunds don’t exist. Example, if you buy a $900 shirt, you are entitled to a $700 refund. Even if the shirt has a hole in the side and marks on the fabric. Really disappointing. Will stick to Farfetch and ordering direct. Do not be tempted by the pricing!!
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The best place to shop for designer
Great place to shop for designer on a very descent price!
