All Good
Good Bus Service.
Really pleasant and helpful Bus Drivers
Really pleasant and helpful Bus Drivers
Awful
The buses never update, or just disappear from your map
Wants a photo to buy a ticket
Why does chaserider need this information
Take an app and make it worse.
Been using this app since the switch and it just keeps getting worse. Let start with the sign up process. Took me three attempts to set up an account and on the third try it said the username was already used due to the fact it had succeeded but told me there had been an error. Finally logged in and as well as my email address it wanted my phone number and picture. They will try and say that this is for security purposes but it’s just more data for them to sell. App crashes far too many times especially when opening the ticket screen up. It takes far too long to verify the ticket you’ve just bought. Someone had the bright idea of not including the bus numbers on the tracker so if you’re in a busy area it’s pot luck trying to find your bus. And today, the app decided to deactivate my ticket requiring me to reactivate it as I was boarding the bus. And the service updates happily tell me about buses no where near me but not the diversion and alternate stop for the bus I was waiting for. There’s no clear instructions for the app and it doesn’t even tell you that you can tap on the QR code to enlarge it, a fact that most the drivers were not aware of so I can only guess at what kind of horrible training they’ve been given if any at all.
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USLESS
the app is slow, u carnt do what u did on the my trip app! Because of you I had to get an uber! Give me an uber refund to my meeting.
