Cheap hotel deals User Reviews

What users say

Top reviews

Very Annoying

I’m very annoyed that when I look up the hotel I’m staying at it shows a great price of $60 from super then I hit book now and it says it’s rerouting to super boom gets to super and the price is $97.87! How is there a $40 jump up? Super is supposed to be the cheapest app yet they are more expensive than all of the others! Yaw shouldn’t say it’s gonna be so cheap if it’s not going to be anywhere close to that price!
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Excellent

Excellent

Didn’t work

Finally picked out a place and then the book now didn’t work. I went to the other site directly, that rate didn’t exist there. If it doesn’t function then what is the point?

Response from developer

Hello! It is possible that specific hotels don't cooperate with every website. Please, email us: support@hotellook.com, describing what has happened. We'll check everything.

Like the App

BUT… do not like that you cannot erase the search screen when trying to look at other locations you may be considering. Otherwise I definitely would have given it a 5 Star.

Response from developer

Hello! It shouldn't be like that. Perhaps something went wrong. Try to reinstall the app, uninstall it and download again. Then everything should work like it supposed to. And if not, write us to support@hotellook.com. In the letter, briefly describe the problem. We will take a look into everything and fix the error.

No deals

Shows prices higher that what’s on other sites. Fake discount

Response from developer

Hello! Discounts on reservations are provided by some hotel agencies, on condition that it was made through us. All information about the hotel is provided to us by partners and updated within an hour. If you find any price discrepancy when going to the partner's website, and it lasts more than an hour — send us a screenshot of the error and a link to the search by mail support@hotellook.com, we will check everything!

Deleting app

Lousy prices.

Response from developer

In our application, we show only the offers that our partners give us. We do not influence the price. How it works: you are looking for a city or a hotel, we offer options from our partners, you choose what suits you. After that, you go to the partner's website for booking. You can try changing your search parameters to find a more suitable option.

Great app

Used it and saved over

Response from developer

Thanks for your feedback!

Can’t give a 0 or I would.

Worst experience ever! When I got to the hotel I booked through this app, they said I didn’t have a reservation. After giving my confirmation number, the guy said it was not a valid confirmation #. The only way to contact agoda is thru an email address based in Russia. Still haven’t gotten a response from Them or a refund! Don’t get your $$ stolen from these people.
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Response from developer

Hello! Please email us at support@hotellook.com We will definitely figure out why there were problems with your booking and help you get your money back.

Cheap hotels

Great app . Easy to find hotels and book flights . Very user friendly . Would recommend app to anyone :)

Response from developer

Thank you for the feedback 😌

Why not but 6 adults option

U r nice site but why not but 6 adults option because alot of customers want 3 bedroom appartment

Response from developer

We'll make a note of that. Thanks for your feedback!

Bad App/Fraud

My card was charged and room was not booked because app used a third party MasterCard that was declined when I used my bank Visa card app says its non refundable and this is a bad inconvenience

Response from developer

Hello! We will gladly investigate your problem, please contact us: support@hotellook.com «mailto:support@hotellook.com».

Very wrong

You give people false hope with prices you know you cant give. What a waste of time. Booking.com it is!!

Excellent app👍

No problems thus far

Response from developer

Thank you for feedback!

Awwww

🙂🙂🙂🙂

Response from developer

​Рады, что вам понравилось приложение! :)

Good app...until something goes wrong

There are some very good deals on this app, some hotels up to 60% off regular price, but a lot of the deals redirect you to SnapTravel for final booking - This usually isn’t a problem, but if you happen to have an issue with your booking, SnapTravel support is not very helpful

Response from developer

* *We would like to remind you that Hotellook.com -http://hotellook.com/- is a search engine. We do not sell rooms at any hotels but only search through 100+ hotel booking services for it. If you have problem with your booking, write us on help@aviasales.ru — we will try to help*

Great app!

I thoroughly enjoyed using this app. There’s tons of great deals and it makes it super easy to book a hotel! There are tons of different options and the app itself is super easy to use and understand. I will definitely use thing for booking all my hotels in the future. So helpful!

Response from developer

​Hello, Livy! Thank you for a thorough review of the app, we are glad you're enjoying it 😊

Prices change when you book

When I find hotels and go to book, it redirects to the booking site and the prices are different. It happens a lot with Snap Travel.

Worst app ever

Their is no hotels-available in this app sold out or no rooms

Response from developer

Hotellook is a search engine. We do not sell the rooms at the hotels, but only looking at more than 100 online travel agencies for it. If you see that prices differ — please, contact us via help@aviasales.ru

Innacurate

Saw a price on the app, they sent the code to use the discount on the website and the price is double on the website.

Useless.

Just tried to find a hotel for my family of 2 adults and 3 children. The results were totally inaccurate and although the hotels were said to have the accommodation we wanted, they did not AND the prices shown were way off. App deleted, will stick to booking.com.