Electric bikes
the worst scooter rental company in delft never again
Misleading Ride Costs: Hidden Unlock Fees
New customers should know that the app hides the €1,25 unlock fee from your ride history, showing €4,85 while charging your bank €6,10. It is highly misleading when the price in the app doesn't match your actual bank statement.
Expensive
Way too expensive and expensive transaction fees
Trunk’s didn’t work
I tried to take the helmet and I couldn’t open the trunk cause it was broken, so money were taken for my card in three times while trying to use your services. That’s not fear.
Be Careful, Scam
Once booking is over, they try to invoice additional fees (such as fines..). I advise you to find another way (there are plenty of other options, cheaper and more reliable).
Very Bad
Bad software and taking more money then you should pay. This is Scam!
Gebruik het niet
Ik heb een boete gekregen 3 dagen nadat ik de scooter had gebruikt, voor zogezegd fout parkeren. Geen foto, geen beschrijving, geen originele boete (tot hierom meerdere keren gevraagd werd) account niet meer actief zodat je niks kan terugzien. Dit lijkt meer op scam dan iets anders.
No US license
It looks like a great concept. Although I don’t understand why they won’t accept US DL’s.
Random charging
Warning: I was charged through my PayPal account even though I had already removed PayPal from my payment methods and added a different card. This suggests that payment details may still be stored and used even after you delete them. This is concerning and something users should be aware of. Please be careful and double-check your payment settings.
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Scammers DONT DOWNLOAD
I am very dissatisfied with Check’s service. The management fees are already high, and on top of that they impose additional “fines” based on highly questionable automated systems.
I was charged €75 for allegedly smoking in a car, based solely on a particle detection report (PM2.5). This system does not prove that anyone actually smoked, does not identify the person involved, and does not rule out other very common causes such as environmental pollution. In a city like Amsterdam, where air pollution from traffic is significant, this type of detection is extremely unreliable.
There was no physical inspection of the vehicle, no human review, no residue, and no smell verification — just an automated assumption with financial consequences.
This feels disproportionate, opaque, and unfair to customers. A service that relies on ambiguous data to impose extra charges should seriously reconsider its practices. I would not recommend this company.
I was charged €75 for allegedly smoking in a car, based solely on a particle detection report (PM2.5). This system does not prove that anyone actually smoked, does not identify the person involved, and does not rule out other very common causes such as environmental pollution. In a city like Amsterdam, where air pollution from traffic is significant, this type of detection is extremely unreliable.
There was no physical inspection of the vehicle, no human review, no residue, and no smell verification — just an automated assumption with financial consequences.
This feels disproportionate, opaque, and unfair to customers. A service that relies on ambiguous data to impose extra charges should seriously reconsider its practices. I would not recommend this company.
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Extorters
They will extort you for money any way they can and they will, do not use this service specially if you are foreign, they have developed the perfect tactics to make you pay fees
Awful awful app
I have been fined a ridiculous amount of money for because I apparently drove the scooter in a zone where I wasn’t supposed to. There were no signs for this and absolutely no way of knowing until afterwards. When speaking to customer service I was met with a very rude and completely useless customer service rep. Do not use!!!
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Bedrogen
Ik ben bedrogen door dit bedrijf en gebruik nooit nog Check. Van weg blijven! Ze bestelen je!
Complicated Setup, Booking does not work
The address verification takes a very long time and fails. Multiple times when trying to book a scooter. Finally, the scanning process does not work - useless service with no success of getting a scooter.
Me robaron dinero
Hoy e hecho la reserva y me an robado el dinero, sin poder usar la mato horrible no recomiendo esta compañía
License verification didn’t work. Support did not help
License verification didn’t work. Support did not help
SCAM
Do not use this app, they consitently charge more than they should and this can amount to multiple hundred euros, as it has been the case for me. When addressing the concern, nothing is done to help you. To summarise, scam is part of there business plan, which obvioulsy leads to bad customer experience.
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Scam Company — Unsafe Vehicles — Stay Away!
Check is a complete scam.
They charged me €70 for parking outside the zone — fair enough, I paid.
But then they slapped another €150 charge for a 20-minute ride with no proper explanation.
Customer service is useless — just sending robotic replies and refusing to solve anything.
On top of that, the scooter I rented was not even technically safe:
The left kickstand (support bracket) had a broken spring, and it stayed half-open during the entire ride.
This could have easily caused an accident.
It’s clear they are exploiting users with hidden costs and neglecting basic vehicle maintenance.
Be smart — avoid Check unless you want to risk your safety and get scammed.
They charged me €70 for parking outside the zone — fair enough, I paid.
But then they slapped another €150 charge for a 20-minute ride with no proper explanation.
Customer service is useless — just sending robotic replies and refusing to solve anything.
On top of that, the scooter I rented was not even technically safe:
The left kickstand (support bracket) had a broken spring, and it stayed half-open during the entire ride.
This could have easily caused an accident.
It’s clear they are exploiting users with hidden costs and neglecting basic vehicle maintenance.
Be smart — avoid Check unless you want to risk your safety and get scammed.
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Ain’t that great
The license verification is finicky. Also, I would probably advise the company to provide some promotional offer like zero unlock fee for first time riders.
Useful but careless
As mostly modern platforms Check as well doesn’t care about customers , their score is only about profit without any benefit for customers!
