Geht nicht
Response from developer
Hi Frederik, we're sorry to hear about your experience. If you're willing to, please share your ride details with support@umob.app. In that way we can refund the rides with the issue and also deepdive into what happened and what did not work. Thanks!
BAD
Response from developer
Hi Lili, we're sorry to hear this. We would like to ask you to share you ride details and e-mail connected to your account with support@umob.app, in this way we can refund the rides that had this issue. This also allows us to have a review on the rides and what went wrong to prevent this from happening in the future.
Ok but…
Response from developer
Hi Artty! Thanks for sharing your feedback with us, we appreciate that and together we can improve! With our newest home screen we do offer the feature "scan to ride", which has been in the app for the past months. The button has a more prominent position in the new design, to make starting your ride faster and easier. We're working on the compass movement, we've noticed this is not working as it should. We will continue improving this in our next releases. Team Umob!
Great trip
Response from developer
Great to hear Bill! We hope to see you soon again!
Scammy
Response from developer
Hi there, thanks for your feedback. We take concerns about pricing and transparency seriously. Prices can differ depending on the operator and applicable promotions, but we certainly don’t intend to mislead. Please contact us at support@umob.app so we can review your ride and previous case again.








