Review bomb
Everyone summit as many 1 stars as possible. If you can wave one down on the street, they are great. Otherwise, use uber
Didn’t even show up
Called back 30min later, didn’t even assign me a driver
April 22
I took a cab this morning from Auburn Meadows Avenue to South Health Campus. The driver was very kind and courteous. Would highly recommend.
New app worked really well
Use the app and it worked really well and the in app payment was seamless. Car showed up right away. No problems at all.
Worked like a charm -used In App payment
I wanted to pay in the cab with in app. Great! Thanks checker
Trash App
Absolute garbage, never accepts new addresses, you can’t preschedule anything, you have to watch it like a hawk or the driver leaves without you if they even show up at all, what a joke
New App
This new app is great. Can now use my account through the app. Makes booking of rides much simpler.
New app
Disappointed by new app. Tracking and GPS not accurate. Unable to lock in fare, prebook or add notes for driver on app. Pricing range. Disappointing.
Old app was better
GPS doesn’t work for drivers often can’t find me.
Hard to pay on app
Difficult to put pick up address in always wrong location given.
Old app also had a place to put a note to help driver find you this one doesn’t.
Please bring back old one!
Hard to pay on app
Difficult to put pick up address in always wrong location given.
Old app also had a place to put a note to help driver find you this one doesn’t.
Please bring back old one!
Driver yelled at me!
The booking confirmation screen should show the automatically selected trip origin. The automatically selected trip origin was incorrect but since it is never displayed, I had no idea it was wrong and needed to be corrected. The driver finally found me but was very upset - with me! This should be fixed ASAP.
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Where is the parent tracker?
4 months since the changes in the app and still no parent tracker, you would think this would be a priority to fix/correct! Some of us have young children and would like to know where the taxi is and when it will show up!
Unsafe and Overpriced Ride, Never Again
I booked a cab through the app for five passengers, and while the driver arrived quickly — within a minute of booking — the experience went downhill from there. The cab was dirty, with broken glass inside, and despite having children with me, the driver rolled the windows down because there was no air conditioning.
The vehicle wasn’t the proper size for our group either; instead of a van for six passengers, we were crammed four across the back seat, and some of us didn’t even have seatbelts. It felt very unsafe.
Mid-ride, another driver even called, angry that I’d taken “the wrong cab,” which the driver brushed off as a system glitch. To top it all off, the fixed $40 fare shown in the app was canceled, and I was charged based on the meter instead — which mysteriously climbed to $55 after “fees.”
This was an uncomfortable, unsafe, and overpriced experience that I won’t be repeating.
The vehicle wasn’t the proper size for our group either; instead of a van for six passengers, we were crammed four across the back seat, and some of us didn’t even have seatbelts. It felt very unsafe.
Mid-ride, another driver even called, angry that I’d taken “the wrong cab,” which the driver brushed off as a system glitch. To top it all off, the fixed $40 fare shown in the app was canceled, and I was charged based on the meter instead — which mysteriously climbed to $55 after “fees.”
This was an uncomfortable, unsafe, and overpriced experience that I won’t be repeating.
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driver overcharged
I took the bus from the airport to Crowfoot, which is a distance of 29 kilometers. Upon arrival, the driver demanded that we pay not only for the service but also for his return trip, claiming he would be returning without passengers. This completely took us by surprise, as we are not from this city, and in the end we were misled into paying $100 for the service, when according to the official website the fare is $60. This is a total abuse. I am very disappointed by the way these services are taking advantage of tourists.
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Worst app
It never has the right pick up destination. I use the app to watch checker cab drive around lost. Call associated cab! Better and you can talk to a human
Error message
Booked a cab, after 1 min I got screen pop up an error message. All of a sudden 2 cabs arrived at same time to pick me up. Apps need bug fix . App looks nice compared to old one.
Worst App Do NOT Use
The update ruined the app, removed all saved addresses and takes up to 5 mins to load. Whoever designed this update, should be fired immediately. Going to the checker cab company today Lots of your cabs will have eggs thrown at them going foward
Charged me for a ride I never took!
The new app is dreadful. Sat and watched my cab drive around in circles 2 blocks over from where I was then when he didn’t find me it charged me for the ride. When I tried to rebook it told me I was located somewhere different from where I was stood. Dreadful update and I will be going back to Uber after this.
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:(
Why dole out a new app if it’s not gonna book a cab right away when I need it? Rediculous!
