Chicago Works User Reviews

Top reviews

Request meet

I was wondering if this App was effective, I had a large branch that fell off my tree near the sidewalk. So I requested that it be removed. There was not a branch removal option, but a tree removal option, so I requested under that option which indicated that it was up to 56 days for a “Tree Removal”. I didn't think it would be reviewed quickly and it was.
The next day the large branch was removed.
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Not user friendly

Reports never submit. No search bar have to scroll through options that are not what I need. Was looking to report a slumlord but they never received any of the complaints I made so they are still taking advantage of ppl.

Fake app - search for CHI311

This is a fake app. Search instead for CHI311

BAD APP

SIMPLE IT DOESN'T WORK AT ALL, CANNOT REPORT ANYTHING IT DOES NOT LOAD!!

Never Loads

App opens, but when clicking “Submit Report” a box that says “Loading Services…” appears and stays indefinitely. Impossible to submit a report with the app.

Do not use this App use CHI311

This is the old app and it no longer works . The new app is called CHI311

Great app

I dont know what the other person is complaining about. App works great. If you get a hang up just uninstall and reinstall

Doesn’t work

Whenever I try to make a report, the page won’t even load. It just keeps going in circles saying “loading” and never loads. For an app called Chicago Works, it doesn’t work very well.

Can’t submit report

App not working needs to be fixed

Great idea but no longer functional.

This app used to be great and I was able to submit reports with ease. However, now I can no longer submit and it’s incredibly buggy to the point of being barely working.

As the last update was for iOS 10 two years ago, I’m guessing this project was abandoned.

It’s a shame to live in a great city like Chicago that doesn’t care enough to provide its citizens with a 21st-century solution to reporting problems they experience.
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Broken

Pretty pointless to have this as a platform to submit info if it doesn’t actually let you submit the info. Keep getting error messages. 👎

App stopped working

App stopped working due to ‘302 missing or invalid API key’.

Garbage

Installed this app when it first came out and it didn’t work - I deleted it. I saw an ad for it in July of 2019 in a bus shelter so I figured I’d try again since it was a while ago and surely it works now. WRONG! I went through the trouble of typing up a description of an issue I was trying to report and went to submit and there were errors. Plus it says I’m in the 45th ward but I’m in the 39th. What an embarrassment- we are a world class city and we can’t even get this right. Or is this just a game? Maybe they want us to think they care about residents but really don’t actually give a rip!
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App stopped working

When I first downloaded the app, requests were submitted without a problem. The last couple of months I have been unable to submit any requests.

Use app called CHI 311 instead!!!

This app is old and no longer supported as of 2019. There is a new app called CHI 311 that replaces it. The developers of this app need to remove it from App Store and put a pop message in this app that redirects the user to CHI 311. Search for CHI 311!

Useless

Was able to use one time now it does not se nd and reads an error.

Error

Yeah, this isn’t working any more...

Not worth your time

Submitted a request about a potholenin the alley on April 3rd. On June 7 I called to get a status update and they had no record of my complain. It shows up in the app but doesn’t have a report number and the city never saw it.

USELESS!!! ZERO STARS

When the app first came out I have made a report and that was great. Now I can’t submit anything because I keep getting pop up saying ‘something went wrong. Reload page’. Checking past reports - crashed automatically. Chicago is a huge and modern city yet the city can’t make a working app.

Can’t submit reports

Every time I try to submit a graffiti report I get a message reading “Attribute FQ48203 required”