Chicago Works: 311 Reporter

Chicago Works: 311 Reporter

Report Potholes & Graffiti 311

14 ratings
72 reviews
Free
In-App Purchases

Details

  • Released
  • Updated
  • August 28, 2010
  • May 31, 2026
Chicago Works: 311 Reporter screenshot #1 for iPhone
Chicago Works: 311 Reporter screenshot #2 for iPhone
Chicago Works: 311 Reporter screenshot #3 for iPhone
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About

Report non-emergency issues within the city and track their resolution. This app allows citizens to submit service requests directly to 311 and monitor progress. It aims to provide transparency on how city resources are utilized.

Submit service requests to 311
Track issue resolution progress
Report potholes
Report graffiti
View city service updates
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What's New in Chicago Works

4.1

May 31, 2026

Fixed ward detection on the home screen — the app now correctly identifies which Chicago ward you're in based on your location. Plus performance improvements and bug fixes.

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In-App Purchases

$2.99

Ad Removal

Remove Advertisements from Chicago Works.

User reviews

Request meet

I was wondering if this App was effective, I had a large branch that fell off my tree near the sidewalk. So I requested that it be removed. There was not a branch removal option, but a tree removal option, so I requested under that option which indicated that it was up to 56 days for a “Tree Removal”. I didn't think it would be reviewed quickly and it was.
The next day the large branch was removed.
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Not user friendly

Reports never submit. No search bar have to scroll through options that are not what I need. Was looking to report a slumlord but they never received any of the complaints I made so they are still taking advantage of ppl.

Fake app - search for CHI311

This is a fake app. Search instead for CHI311

BAD APP

SIMPLE IT DOESN'T WORK AT ALL, CANNOT REPORT ANYTHING IT DOES NOT LOAD!!

Never Loads

App opens, but when clicking “Submit Report” a box that says “Loading Services…” appears and stays indefinitely. Impossible to submit a report with the app.

Developer apps

FAQ

What does the Chicago Works 311 app do?

This app allows Chicago residents to submit non-emergency service requests to the city's 311 system. You can report issues like potholes and graffiti, and then track the progress of these requests as they are addressed by city departments.

How do I report an issue using the app?

The app provides a simple interface to submit service requests. You can specify the type of issue, such as a pothole or graffiti, and provide necessary details. The app then forwards this information to the 311 system for processing.

Is the Chicago Works 311 app free to use?

Yes, the app is free to download and use for reporting city service requests. While the core functionality is free, the application does have in-app purchases available.

What kind of issues can I report with this app?

You can report various non-emergency issues that fall under the purview of city services. Common examples include potholes, graffiti, and other maintenance or service needs within Chicago.

How can I track the status of my service request?

Once you submit a service request through the app, you can monitor its progress. The app provides updates on how your issue is being addressed, allowing you to see your tax dollars at work.