Children's Health VirtualVisit User Reviews

What users say

Top reviews

Useful!

Very quick and helps a lot to get a quick check up before seeking any other medical attention

Thanks

Wonderful service and she actually listened to me and heard me and was able to give me exactly what I needed.

Good App - Bad Doc

Easy to use App but experience with the doctor was awful. Wouldnโ€™t use this app again based on the poor level of care we received. I donโ€™t expect doctors to work miracles, but I do expect them to try to care. If you or your child are sick, I would not recommend using this app to find a credible doctor.
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Dr Ken Dakin

Great provider and expert knowledge and service! Would use every time!

Awful App

Doctors are mediocre; they give you textbook responses. ChatGPT does 10x better

Exceptional care

Dr. Rita Girard was fantastic, thank you so much for all your help.

Saved me time and money!!!

From start to finish, logging into the app and putting in my info, to seeing the provider and get treatment, it all took only 6 minutes for the whole experience! Why would I do it any other way? I love this so much!

Review nice doctor

Great guy really seems to care alto . Thank you

Amazing

Pink eye visit in just minutes with the sweetest doctor!

Amazing Experience

This is one of the best apps Iโ€™ve ever used. Combining such a seamless, streamlined user-experience with the incredible quality of doctors at Childrenโ€™s Health makes this a parentโ€™s dream when facing the nightmare of having sick kiddos! Weโ€™ve used this on holidays and late nights for issues ranging from diagnosis of illness to seeking peace of mind with minor post-op issues. Cannot recommend this enough! Thank you, Childrenโ€™s! โ™ฅ๏ธ
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Very satisfied

Dr Robinson was very thorough and professional. I am thankful for the excellent service that she provided. Thank you!

App errors

I was trying to sign up to use this for the first time, the app doesnโ€™t allow you to push the sign up button. It pops up with an error that says this service is unavailable. Unfortunate because my daughters doctor she saw for urgent care virtually recommended this for me. I tried signing up on their website and it was not clear where to go to sign up and the links I tried to click didnโ€™t work either.
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Excellent care

Our virtual visit was great. The doctor was very patient and attentive to our concerns.

Convenient

First time using this service and I loved the convenience of it! Thanks!

Great Experience!

Love having the option to do a quick virtual visit for minor issues. This visit was fast, no wait time and Dr was great!

Just wow!

Iโ€™m very impressed and glad I chose this service!

Very pleased

Dr. Elizabeth Knofa was amazing , she assessed my needs right away and got me the medication I needed. Her demeanor was very calming. Which helped with my asthma exacerbation.

Strep throat visit

Dr Moore was great- he called up when the video wasnโ€™t working, took care of my sonโ€™s needs and was friendly. Thank you!

Urgent care visit

Dr Giron was so nice and helpful on the virtual visit. He asked plenty of questions for the symptoms I am having and called in a RX for me so I can get better. I really appreciate the hospitality and service received today.

Rude Doctor

Just had a visit. The video cut off, so the doctor called me back. He had a sarcastic, rude tone, and didnโ€™t take me seriously at all. The call was about 3 minutes. He didnโ€™t ask any questions. He just told me to give my son medicine. I didnโ€™t feel like he cared at all. I was rushed off the phone, which is crazy since I paid $55. I wonโ€™t use this app again. The doctor made me feel like I was a burden to him, and his lack of advice or concern gave me scam vibes.
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