Autofill from passwords locks app
This isn’t Chili’s fault Apple has lost the plot - ridiculous
Horrible app
load times are ridiculous if they ever load, can’t get anything unless it’s in the home page
Mushroom burger
I’m contemplating never going back to Va Beach Blvd Chiles basically I feel like they are just full of excuses with painful results from management
Server was excellent but management lacking in my opinion lack of leadership. Lost of confidence in this company
Server was excellent but management lacking in my opinion lack of leadership. Lost of confidence in this company
Bad experience
Puedes dejarlo así, en inglés, directo pero natural:
Extremely frustrating experience. I placed a delivery order through the app, but the driver canceled and the order was marked as delivered even though I never received anything. I had to contact the restaurant myself, and there was no clear way in the app to report the issue or request a refund. Very disappointing experience.
Extremely frustrating experience. I placed a delivery order through the app, but the driver canceled and the order was marked as delivered even though I never received anything. I had to contact the restaurant myself, and there was no clear way in the app to report the issue or request a refund. Very disappointing experience.
Show more
Login is a broken mess
Login always returns “try again later” which is a problem when I am ready to order and eat soon. Support requests are ignored.
App UI
Honestly the worst app user interface out of any app I’ve ever used. slow, confusing and down right frustrating. I am a 20 year old man and know my way around a app and a cell phone so it genuinely is not me; let me start off by saying I all I wanted was to place an order but I had to have all my information in to do this, and suprise suprise it wouldn’t let me put my information onto the order and so I was like maybe I have to go to my account settings to put them in and it was letting me in and ngl I was feeling myself figuring this out on my own but as soon as I hit submit; it decides to deny the request so I keep trying and eventually I just log out thinking that’s the problem so I go to log back in and it won’t let me log in!! I try deleting the app and it says the same thing I live you chilis but please fix your app I had to use door dash and I wanted those free chips…
Show more
Never seems to work right
Always have issues trying to place an order, I just get an error message despite it being within delivery hours and having a good internet connection, just not going anymore at this point lol
Fix Your Mobile Ordering
Love chilis, Tired of mobile ordering never working.
Buggy Does Not Work
App crashes does not save credit card information bugs out has issues freezes. Literally designed by a bunch of rodents from I won’t say where.
Better Design
The app itself is kinda annoying to use but is functional. Each time I use it I have to sign in and have to select my location. Also, if you switch apps you have then have to again sign in and select a location. Not app breaking, but tedious and annoying when you have a lot of things going on.
Can’t redeem gift card
Trying to redeem gift card and constantly get “gift card authentication unsuccessful. Please try again.”
Amazing.
Let me just say this with the seriousness and passion it deserves: the Chili’s app is genuinely one of the greatest creations in modern restaurant technology, and my appreciation for it reaches an almost unreasonable level because it has brought me closer to the single masterpiece that is the Chili’s Triple Dipper. The app itself is already fantastic because it makes the entire Chili’s experience feel so convenient, organized, and ridiculously easy, but then you open it, start browsing the menu, and suddenly you are face-to-face with the Triple Dipper, and at that moment you realize that Chili’s is operating on an entirely different level from everyone else. I am not even exaggerating when I say I am in love with the concept of the Triple Dipper, because the sheer brilliance of being able to choose multiple appetizers and create one glorious combination is something other franchises should be studying like it is required coursework. Why should anyone have to commit to just one appetizer when Chili’s has already figured out that variety is the key to happiness? The Triple Dipper understands the assignment. It looks at the traditional restaurant model and says, “What if we simply made the experience better?” and honestly, that kind of innovation deserves recognition. Other franchises need to look up to Chili’s, take notes, study the app, study the menu, study the Triple Dipper, and ask themselves why they are not giving people this level of choice and excitement. The Chili’s app makes everything feel so straightforward, and the fact that I can use it to explore the menu and inevitably end up thinking about the Triple Dipper is a beautiful example of technology serving humanity. There is something deeply satisfying about knowing that an entire world of Chili’s possibilities is right there on my screen, waiting for me, and among all those possibilities stands the Triple Dipper like a champion. It is not merely an appetizer selection; it is a philosophy. It represents freedom, variety, commitment to flavor, and the belief that nobody should have to settle for just one thing when they could have several delicious things together. I genuinely believe other restaurant chains could learn so much from Chili’s because Chili’s understands that people want food to be fun, customizable, convenient, and memorable. The app takes that philosophy and puts it directly into your hands, which is why I cannot stop praising it. Meanwhile, the Triple Dipper continues to occupy an enormous portion of my thoughts because there is simply something so satisfying about having a meal experience built around variety rather than limitation. If restaurant franchises were schools, Chili’s would be the student who somehow finished the assignment early, added extra credit, and then helped everyone else understand what they were supposed to be doing. If restaurant apps were a competition, Chili’s would walk in with confidence, open the menu, present the Triple Dipper, and leave everyone else wondering why they had not thought of it first. I have nothing but respect for the vision behind it all. The Chili’s app is convenient, the Chili’s menu is exciting, and the Triple Dipper is the shining symbol of why Chili’s deserves to be taken seriously as a leader in the restaurant industry. Other franchises should absolutely look toward Chili’s for inspiration, because when a restaurant can create an app that is easy to use while simultaneously making me think about the Triple Dipper with the intensity of someone defending a beloved cultural institution, clearly something is going right. Long live Chili’s, long live the app, and most importantly, long live the Triple Dipper.
Show more
Irritating error
I’ve used the app multiple times, but sometimes when I try to use my rewards it doesn’t end up being used. For example, I pressed the free chips and salsa right before the checkout, and it didn’t apply for some reason. I would’ve never gotten those chips if the reward wasn’t going to work.
Using gift cards? Good luck!
The app is fine, unless you’re using gift cards. Each card must be manually entered, and if you make the slightest change, even to pickup time, you must enter ALL the cards again. But it gets better - if you have to re-enter more than twice, the cards won’t work. They give an error. I get that it’s not going to be everyone’s experience, but it’s 2026. Make your app work.
Show more
Mobile ordering
Mobile ordering does not work like it should bugs in and out
Barely works and scams for tips
App says that I have free chips and salsa but as soon as I check out, the order updates and the reward “somehow” goes away. When placing an online order, if no tip is selected but any other adjustment is made afterwards, the tip automatically jumps back to 20%…for an online order.
Love Chilis…. hate the app
I love chilis, I go once a week but the app absolutely kills me. I can’t even put in my order the way I want to I have to place it over the phone to get it right. I’ve had issues where I can’t pay for the order before. I just wish the app could get some updates
Fails capcha and will not complete.
Can't order if the app won't stop having an error.
No way to check ingredients without starting an order, which means I can't do a bedtime check of whether I should be getting a nice takeout dinner for my anniversary the next day. Do y'all still have veggie-patty burgers for a vegetarian who doesn't like the taste of meat? Can't tell! Dunno! Do y'all have options to adjust the salads to not have meat in them? Who can say! It's a mystery!
Let me check stuff without starting an order, dang it!
No way to check ingredients without starting an order, which means I can't do a bedtime check of whether I should be getting a nice takeout dinner for my anniversary the next day. Do y'all still have veggie-patty burgers for a vegetarian who doesn't like the taste of meat? Can't tell! Dunno! Do y'all have options to adjust the salads to not have meat in them? Who can say! It's a mystery!
Let me check stuff without starting an order, dang it!
Show more
FIX YOUR APP
How tf is the app still this broken. 75% of the time it just doesn’t work or glitches out on the restaurant selection screen. For the love of God do your jobs.
Chilis for chicken products ?
Just go to Wingstop. 4 yrs ago every item was $5 less. Want a chicken sandwich and fries, give them a 20 dollar bill. Or just go to wingstop, order a chicken sandwich which comes with the same amount of fries for $10 then add some extras to your order with the other 10
Also app is terrible and logs you out and takes 5-10 mind to log back in and forgets passwords. So I went elsewhere
Also app is terrible and logs you out and takes 5-10 mind to log back in and forgets passwords. So I went elsewhere
Show more
