Just call
This app is useless. I just want to order asap. I don’t have time to fill in all the info it’s asking. Just call. It’s so much faster and there is no benefit to using the app.
App doesn’t work
Tried for 30 minutes to register on the app and even tried the actual website. Keeps saying there’s an error try again later
App does not work
Genuinely made me angry because all I wanna do is eat and the app did not allow me to select a location for my chillis ts pmo
Can’t access my account.
App asks me for my phone number that I’ve been using for years on this account, but keeps coming back with “We’re sorry, but there was an issue searching for your account.”.
Not working Well
We struggled trying to find what we were trying to order and then when we did get the cart filled it just kept spinning when we went to check out. Restarted the app and lost everything in my cart. So I called them to place the order. App need a lot of help. Had trouble finding bone-in wings and the couldn’t find regular fries at all but I was able to place the order within 5 minutes when calling the restaurant as opposed to the 15 minutes wasted on the app.
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App NEVER works
I don’t even know why I try to use the app when I place an order. It never accepts my login credentials saying there is an error. Anytime I go to check out even as a GUEST it doesn’t take Apple Pay EVER I try with my actual card number and still nothing. I have to go online and place the order. It’s ridiculous. Please fix the bugs.
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Login
Login has not been working been having to use website
Wong take my gift cards!!!!!!
I will change my rating once you accept my gift cards. Your app gives me an error when I try to enter them
Online payment
This has been happening for months now you guys need to figure out why it’s not letting us pay online instead everytime we try it just gives errors.
Free beverage reward missing
Please bring back the free beverage reward. I’ll come back if you do.
Autofill from passwords locks app
This isn’t Chili’s fault Apple has lost the plot - ridiculous
Horrible app
load times are ridiculous if they ever load, can’t get anything unless it’s in the home page
Mushroom burger
I’m contemplating never going back to Va Beach Blvd Chiles basically I feel like they are just full of excuses with painful results from management
Server was excellent but management lacking in my opinion lack of leadership. Lost of confidence in this company
Server was excellent but management lacking in my opinion lack of leadership. Lost of confidence in this company
Bad experience
Puedes dejarlo así, en inglés, directo pero natural:
Extremely frustrating experience. I placed a delivery order through the app, but the driver canceled and the order was marked as delivered even though I never received anything. I had to contact the restaurant myself, and there was no clear way in the app to report the issue or request a refund. Very disappointing experience.
Extremely frustrating experience. I placed a delivery order through the app, but the driver canceled and the order was marked as delivered even though I never received anything. I had to contact the restaurant myself, and there was no clear way in the app to report the issue or request a refund. Very disappointing experience.
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Login is a broken mess
Login always returns “try again later” which is a problem when I am ready to order and eat soon. Support requests are ignored.
App UI
Honestly the worst app user interface out of any app I’ve ever used. slow, confusing and down right frustrating. I am a 20 year old man and know my way around a app and a cell phone so it genuinely is not me; let me start off by saying I all I wanted was to place an order but I had to have all my information in to do this, and suprise suprise it wouldn’t let me put my information onto the order and so I was like maybe I have to go to my account settings to put them in and it was letting me in and ngl I was feeling myself figuring this out on my own but as soon as I hit submit; it decides to deny the request so I keep trying and eventually I just log out thinking that’s the problem so I go to log back in and it won’t let me log in!! I try deleting the app and it says the same thing I live you chilis but please fix your app I had to use door dash and I wanted those free chips…
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Never seems to work right
Always have issues trying to place an order, I just get an error message despite it being within delivery hours and having a good internet connection, just not going anymore at this point lol
Fix Your Mobile Ordering
Love chilis, Tired of mobile ordering never working.
Buggy Does Not Work
App crashes does not save credit card information bugs out has issues freezes. Literally designed by a bunch of rodents from I won’t say where.
Better Design
The app itself is kinda annoying to use but is functional. Each time I use it I have to sign in and have to select my location. Also, if you switch apps you have then have to again sign in and select a location. Not app breaking, but tedious and annoying when you have a lot of things going on.
