Worthless
Can’t drive right now because of an injured foot. placed an order of entree + chips, redeemed free entree+ chips. Can’t have it delivered because my order is under $5.
Rewards never work
This is the second time that I try to use my free queso reward and I'm spending 10-15 Bucks and it' says that it's not meeting the minimum of 5 dollars but I'm spending more than that .
Amazing
Great app, easy to use. Love the food
Rewards don’t work
I’m tired of this app. The rewards never work. I follow the requirements exactly as they say. And they still stay “requirements not met”. What a waste. They do it on purpose knowing you’ll give up eventually.
Rewards or BS
Free queso with $5.00 purchase. My order was $21.00 and was told my order didn’t qualify???
Overpriced garbage.
If you’re in a pinch, sure, but overall the experience is far from when I was in my youth.
Pop up needed
How hard it it to just put a confirmation screen to confirm you’re picking up at the correct location!!!?? And the pepper chat UI sucks and it’s stupid in general not helpful. The app can be so much better.
Not good
They don’t help at all
Gift card annoyance
Really frustrating that you can only have one gift card in the account at a time
Chatbot is terrible
Chatbot is terrible. What’s the point of being able to ask questions or dispute an order if the Chatbot just closes it and does not give you any answers
Cannot get refunds for missing items. The app will not allow it.
Cannot get refunds for missing items. The app will not allow it.
Yum!
Norton does a great job with proportions and the staff is always very nice at the pick up window! Great service at this location!
Worst user experience award winner
This app takes the award for the worst user experience among other fast food apps. Literally needs an update everytime i need to use it. And then mever remembers my login or lets me sign in using Face ID despite of the settings. This app is an embarassment for Chipotle tbh
Great online ordering
I love the locations that you can drive up and pick up your online order. They are fast and never really a line. I prefer this way of picking up my order and hope they open up more!
False promo codes
If you’re going to put promo codes in rewards on the app, how about we make it so people can actually use them I just wasted 350 points on chips that I couldn’t get apparently because they didn’t meet requirements I used my rewards. There are no requirements for something like that.
Rewards never work
I can never get my reads to ever work. I think it’s a scam….
Best CUSTOMER CARE at this location - Belmont!
Thank you Jo! You are always so sweet & deliver great service with such a sweet attitude! I appreciate you! 🤩🤩🤩
Excellent
Excelente
Boycotted
Boycotted Chipotle after their Ouija board commercial them summoning demons. Probably putting spells over the food too. You all messing with the occult and can’t be trusted. As for me and my house we serve the Lord. We don’t play with the devil or, occult stuff and we don’t eat anywhere that does. That is why there is a saying “you can’t eat at everybody’s house.”
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I love chipotle
Chipotle is my life
App not working
App did not let me add free queso saying I did not meet minimum even though I did
