Best app ever
Love this app!!!!!
Reliable
Thanks CIMB and more power, hope that i can gain more interest rates in my bank deposits.
save tiime and money😊
easy and convenient to use. great apps love it
ACCOUNT CLOSED?!
Dear CIMB Customer Support,
I am writing to ask for your assistance regarding my account, which has been closed. Since I no longer have access to my account, I am unable to submit a support ticket through the app, so I am reaching out via email instead.
I would like to request help in recovering or claiming the funds remaining in my account. I have already submitted my valid ID and a selfie for verification, but I was informed that my selfie did not match your verification requirements.
I was also advised that the review process would take 1–2 days. However, it has now been a week since my account was closed, and I have not received any updates regarding my case.
Because my account is closed, I cannot create a support ticket or follow up through the usual channels. I kindly ask for your assistance in resolving this matter as soon as possible and would appreciate any update on the status of my verification and fund recovery.
Thank you for your time and understanding. I look forward to your prompt response.
I am writing to ask for your assistance regarding my account, which has been closed. Since I no longer have access to my account, I am unable to submit a support ticket through the app, so I am reaching out via email instead.
I would like to request help in recovering or claiming the funds remaining in my account. I have already submitted my valid ID and a selfie for verification, but I was informed that my selfie did not match your verification requirements.
I was also advised that the review process would take 1–2 days. However, it has now been a week since my account was closed, and I have not received any updates regarding my case.
Because my account is closed, I cannot create a support ticket or follow up through the usual channels. I kindly ask for your assistance in resolving this matter as soon as possible and would appreciate any update on the status of my verification and fund recovery.
Thank you for your time and understanding. I look forward to your prompt response.
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The customer service is too generic and could not explain what is needed
I have a REVI Credit loan with a 36-month term, and I am currently on my 25th month of repayment. Recently, I noticed that late fees and other charges were added to my account.I have been contacting customer service regarding this issue, but all the responses I have received have been generic and have not specifically addressed my concern.I already provided screenshots of my payment history as well as proof of the actual payments made. Based on my records, all payments were made on time and in the correct amount. However, it seems that my explanations and supporting documents are not being properly reviewed or understood.I would appreciate a clear and detailed explanation of why these late fees or charges were applied to my account. If there was an error, I request that the charges be reviewed and corrected accordingly. As a customer, I expect transparency regarding any fees assessed on my account.
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