Best app ever
Love this app!!!!!
Reliable
Thanks CIMB and more power, hope that i can gain more interest rates in my bank deposits.
save tiime and money😊
easy and convenient to use. great apps love it
ACCOUNT CLOSED?!
Dear CIMB Customer Support,
I am writing to ask for your assistance regarding my account, which has been closed. Since I no longer have access to my account, I am unable to submit a support ticket through the app, so I am reaching out via email instead.
I would like to request help in recovering or claiming the funds remaining in my account. I have already submitted my valid ID and a selfie for verification, but I was informed that my selfie did not match your verification requirements.
I was also advised that the review process would take 1–2 days. However, it has now been a week since my account was closed, and I have not received any updates regarding my case.
Because my account is closed, I cannot create a support ticket or follow up through the usual channels. I kindly ask for your assistance in resolving this matter as soon as possible and would appreciate any update on the status of my verification and fund recovery.
Thank you for your time and understanding. I look forward to your prompt response.
I am writing to ask for your assistance regarding my account, which has been closed. Since I no longer have access to my account, I am unable to submit a support ticket through the app, so I am reaching out via email instead.
I would like to request help in recovering or claiming the funds remaining in my account. I have already submitted my valid ID and a selfie for verification, but I was informed that my selfie did not match your verification requirements.
I was also advised that the review process would take 1–2 days. However, it has now been a week since my account was closed, and I have not received any updates regarding my case.
Because my account is closed, I cannot create a support ticket or follow up through the usual channels. I kindly ask for your assistance in resolving this matter as soon as possible and would appreciate any update on the status of my verification and fund recovery.
Thank you for your time and understanding. I look forward to your prompt response.
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The customer service is too generic and could not explain what is needed
I have a REVI Credit loan with a 36-month term, and I am currently on my 25th month of repayment. Recently, I noticed that late fees and other charges were added to my account.I have been contacting customer service regarding this issue, but all the responses I have received have been generic and have not specifically addressed my concern.I already provided screenshots of my payment history as well as proof of the actual payments made. Based on my records, all payments were made on time and in the correct amount. However, it seems that my explanations and supporting documents are not being properly reviewed or understood.I would appreciate a clear and detailed explanation of why these late fees or charges were applied to my account. If there was an error, I request that the charges be reviewed and corrected accordingly. As a customer, I expect transparency regarding any fees assessed on my account.
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WHAT A NIGHTMARE!!!
I am switching to other digital bank now but let me tell you why:
This app has been my preferred app for a year now I believe. Now there’s this so-called ANNUAL REVIEW that they require as mandatory for security purposes. I don’t mind submitting documents in regards to my remittance transactions as proof of income but what upsets me is that they keep declining my documents showing proof of transactions (from WISE to my upsave). My employer sends money thru WISE, and WISE sends that money straight to my UPSAVE. Their support is a HEADACHE. Also their app frequently goes under MAINTENANCE these days. What other reasons should I cling to? For why I should stay with this app. For any practical reasons and technicality, there’s no more.. Why would I bother my employer to process COC just for me to maintain a savings account? Worst of all, This account of mine doesn’t even have REVI and other features enabled in the first place, so?? I am done!!!! Horrible support.
This app has been my preferred app for a year now I believe. Now there’s this so-called ANNUAL REVIEW that they require as mandatory for security purposes. I don’t mind submitting documents in regards to my remittance transactions as proof of income but what upsets me is that they keep declining my documents showing proof of transactions (from WISE to my upsave). My employer sends money thru WISE, and WISE sends that money straight to my UPSAVE. Their support is a HEADACHE. Also their app frequently goes under MAINTENANCE these days. What other reasons should I cling to? For why I should stay with this app. For any practical reasons and technicality, there’s no more.. Why would I bother my employer to process COC just for me to maintain a savings account? Worst of all, This account of mine doesn’t even have REVI and other features enabled in the first place, so?? I am done!!!! Horrible support.
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CIMB REGISTRATION
REGISTRATION IS VERY QUICK SO EASY AND ACCESSIBLE GOOD THING OUR COUNTRY IS COPING UP WITH THE DIGITALIZATION OF THE WORLD
Thank you CIMB
I am truly grateful to CIMB Bank for being a reliable financial partner during a challenging time in my life. Their flexibility and willingness to work with customers have given me the opportunity to manage my obligations in a way that feels achievable and less overwhelming.
What I appreciate most is how they provide options that help people regain control of their finances and work toward greater financial stability. Sometimes, all we need is a little breathing room to get back on track, and their assistance has made a meaningful difference for me.
Financial challenges can happen to anyone, and having an institution that offers understanding and practical solutions can be incredibly valuable. I am thankful for the chance they have given me to fulfill my responsibilities while continuing to move forward one step at a time.
Thank you, CIMB Bank, for helping me navigate this season of my financial journey. Your support has been a big help, and I sincerely appreciate it
What I appreciate most is how they provide options that help people regain control of their finances and work toward greater financial stability. Sometimes, all we need is a little breathing room to get back on track, and their assistance has made a meaningful difference for me.
Financial challenges can happen to anyone, and having an institution that offers understanding and practical solutions can be incredibly valuable. I am thankful for the chance they have given me to fulfill my responsibilities while continuing to move forward one step at a time.
Thank you, CIMB Bank, for helping me navigate this season of my financial journey. Your support has been a big help, and I sincerely appreciate it
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Best digital banking app
❤️
Send money to other bank
So fast
Nice
❤️
Fast transaction with ni fees
Helpful
Sending money Insta pay
So good nice bank ilove it
Transfer
Seamless experience
Response from developer
Thank you for giving us a 5-star review! We really appreciate you taking the time to share your feedback. We'll make sure that you'll keep getting the best all-digital banking experience with us. In the meantime, make sure you're updated with the latest news about CIMB by following us on Facebook and Instagram @CIMBBankPH. Thank you!
Napakahusay
Maaasahan at mapagkakatiwalaan
Response from developer
Thank you for giving us a 5-star review! We really appreciate you taking the time to share your feedback. We'll make sure that you'll keep getting the best all-digital banking experience with us. In the meantime, make sure you're updated with the latest news about CIMB by following us on Facebook and Instagram @CIMBBankPH. Thank you!
Fast and reasonable
Fast and no transfer fees I think upto 3 transactions ..?!
Great app
Love the free transfer
Response from developer
Thank you for giving us a 5-star review! We really appreciate you taking the time to share your feedback. We'll make sure that you'll keep getting the best all-digital banking experience with us. In the meantime, make sure you're updated with the latest news about CIMB by following us on Facebook and Instagram @CIMBBankPH. Thank you!
Overpayment still accepted
There’s no face to face transaction, there’s no po option to talk to a customer service personnel in the customer service hotline. Seems like you don’t want your customers to talk to any of your representatives.
I got 100k limit last Friday, March 28, 2025 I’ve paid 130k plus in the CIMB app., because that is my due amount to pay. Then a message popped-up while in the transaction stating I’m paying over to the billed to me, and if I continue the over amount will be my extra fund something(not exactly that phrase).
I just wanted to know where did the overpayment went in?
I got 100k limit last Friday, March 28, 2025 I’ve paid 130k plus in the CIMB app., because that is my due amount to pay. Then a message popped-up while in the transaction stating I’m paying over to the billed to me, and if I continue the over amount will be my extra fund something(not exactly that phrase).
I just wanted to know where did the overpayment went in?
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Poor digital transaction
Im trying to update my password and transfer funds but keep bringing error despite of available funds and correct password used
good
so nice
