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Citibank KR

Citibank KR

by CITIBANK KOREA INC.

119 ratings
135 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • December 6, 2016
  • March 24, 2026

Developer

CITIBANK KOREA INC.
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Citibank KR screenshot #1 for iPhone
Citibank KR screenshot #2 for iPhone
Citibank KR screenshot #3 for iPhone
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Reviews summary↘︎
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🔄6+ apps
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❓5 answered
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📦~ in 3 months
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About

Manage your banking needs with a streamlined mobile experience. Features include easy registration, simplified transfers, smart notifications, and in-app chat support. Access nearly all banking capabilities from your device for enhanced convenience and security.

✓Hassle-free registration
✓Simplified transfers
✓Smart notifications
✓Mobile chat support
✓Full banking capabilities
✓Enhanced safety features
Show original description

What users say

Summarized from real user reviews of Citibank KR. Based on 119 reviews and a 4.5/5 average, it highlights the 10 positives and 10 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Simple and intuitive interface
  • 🚀Fast and efficient transactions
  • 🔒Secure login with biometrics (fingerprint, face ID)
  • 💡Snapshot feature for quick balance checks
  • 💳All-in-one app for banking and card services
  • 🌍Convenient for international users
  • ✅Easy to use for various banking tasks
  • ✨Modern and clean design
  • 💬Chatbot/customer support integration
  • 💰Useful notifications and alerts

Negative things

  • 🐛Frequent bugs and errors
  • 📉App performance issues (slow, crashes)
  • 🗣️Language settings reset issue
  • 🚫Login issues (ID+password only, non-Korean names)
  • ❌Difficulty with certain banking functions (transfers, new account opening)
  • 📱Inconsistent UI/UX across devices/versions
  • 🏢Limited branch availability impacting app reliance
  • 🤔Outdated features compared to competitors
  • ⚠️Issues with specific phone models/OS versions
  • 🌐Limited functionality for users outside Korea
See all reviews

What's New in Citibank KR

2.2.6

March 24, 2026

Service Optimization

User reviews

Most RecentHighest RatedLowest Rated

씨티 문 못닫음

내가 씨티 끝까지 쓴다 씨티 못잃어 사랑해 씨티
UrbansophisticationUrbansophistication

iOS 16 update 해주세요

은행업무가 순차적으로 중단되고 있음에 아쉽습니다

그래도 업데이트를 부탁드립니다

앱으로 업무를 해외에서 보는 관계로 업데이트가 안되면 어려움이 있을 거 같아 부탁드립니다

감사합니다~~
Maple oakMaple oak

계좌이체 안됨

IOS 최신버전 업데이트 후 계좌이체 창이 이상해졌습니다. 계좌이체가 불가능한데 해결해주세요
이상ㅇ윤이상ㅇ윤

Terrible

This newest version of the app is practically useless to me. The only way to log in now is the old ID-plus-password combination, even though I’m in Korea and have a phone number in my name. Non-Korean names have to be spelled out completely as shown on one’s ID card to use other, more modern login methods, but not enough space is given to do so. I can no longer get the “copy certificate” function to work properly, either. In addition, with the old login method, I have to change the default language every time I log in. The settings show English as the default, yet Korean is displayed with every login now.
Show more
seoul2seoulseoul2seoul

계좌이체 할려는데 금액 입력하고 다음으로 가는 버튼이 없음

아이폰xr 쓰는데 업데이트를 개떡같이 했네
계좌이체 진행이 안됨
Lee myungbakLee myungbak
See 130 more reviews

User experience

🐞

Reported Bugs

23 issues

Account transfer not working after iOS update

Bug

Login issues with newest version

Bug

Cannot log in with old ID-plus-password combination

Bug

Non-Korean names cannot be entered correctly

Bug

Copy certificate function not working

Bug

Language setting resets to Korean

Bug

Transfer button missing after entering amount

Bug

App crashes or doesn't launch

Bug

Service error upon login

Bug

Account authentication errors

Bug

Cannot use fingerprint recognition with MVNOs on iPhone

Bug

Errors during new account opening (phone authentication, ID recognition, javascript)

Bug

Mobile transfer not working

Bug

Cannot register for simple payment

Bug

App login not working

Bug

Coupon box error

Bug

App does not launch

Bug

Cannot use fingerprint recognition with MVNOs

Bug

Cannot input long password for public certificate authentication on iOS

Bug

App crashes on iOS 10.2.1 due to 'hacked phone' message

Bug

Fund names not displayed in English

Bug

Menu navigation is inconvenient

Bug

Smart notification settings reset issue

Bug
✨

Requested Features

22 requests

iOS 16 update

Feature

Improved language setting persistence

Feature

Better support for non-Korean names in login

Feature

Fix for 'copy certificate' function

Feature

More space for non-Korean names

Feature

Face ID support for iPhone users

Feature

Support for newer iPhone resolutions

Feature

Ability to disable password requirement for login

Feature

Add cancellation notification for payments

Feature

Display monthly spending summary

Feature

Add tab for card benefits and satisfaction

Feature

Support for iPad version

Feature

Add Face ID support for iPhone X

Feature

Add support for Face ID

Feature

Improve security card number input for transfers

Feature

Add real-time transaction notifications

Feature

Add monthly/yearly spending summary

Feature

Add support for Face ID on iPhone X

Feature

Add Face ID support

Feature

Add Face ID support

Feature

Add Face ID support

Feature

Add Face ID support

Feature

FAQ

What can I do with the Citibank KR app?

The app allows you to manage your banking needs with features like hassle-free registration, simplified transfers, smart notifications for account activity, and mobile chat support. You can access nearly all of Citibank's banking capabilities directly from your mobile device.

How do I register for the app?

Registration is designed to be simple and quick, requiring only phone verification and setting up a 6-digit PIN number. You won't need to remember multiple IDs or passwords to get started.

Is the app secure?

Yes, the app is built with enhanced safety features and complies with Citibank's global data protection and fraud detection standards. For financial security, some transactions may require additional authentication like OTP/SMS OTP.

What devices are compatible with the app?

The app is designed for use on standard mobile devices. However, it will not function on jailbroken or rooted devices, which will need to be reset before the app can be used.

How can I get help if I have questions?

You can get assistance through the app's mobile chat feature, where you can connect with a Citiphone officer at your convenience. You can also contact Citiphone directly for any queries about the app.