Secure and fast
Easy, safe and fast.
Deep dysfunction
My mother died 11 years ago and I’m still trying to close one of her Citibank accounts and now I see that there is just tentacles of dysfunction in this entire organization. Their app is crap. That is all I have to say right now.
Useless
Won’t let me log in
Cannot perform a simple fund transfer
Really used to like your app, but the latest version is messed up - cannot do a fund transfer because the purpose field pop-up list is empty, so stuck there...
Already talked to your hotline, as expected asked me to reinstall which I did, and the problem persists...
Already talked to your hotline, as expected asked me to reinstall which I did, and the problem persists...
They must not like my business
ID and Password are correct yet the app won’t acknowledge me. That’s Ok, I’ll just work with my other bank apps that work. Not the only person, so Citi has a problem. Apple, seriously? All nicknames taken?
Dark mode
Its time to implement dark mode display for ios phones as the words are so small its hard for older folks to see
Please fix payment transfer
I’m not able to transfer since the latest update. After I enter OTP there is no CONTINUE button anymore. Help please
Password input
A password box appeared upon request to create card pin. This password box is not length consistent with the signin or log in password.
It can only allow a length of 15 characters but my password is 16 characters. Every time I input the password it showed Error in password.
Please check why this is a problem.
Thank you
It can only allow a length of 15 characters but my password is 16 characters. Every time I input the password it showed Error in password.
Please check why this is a problem.
Thank you
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Terrible
Intermittently rejects your password. addition of QR code log-in with password issue results in a terrible experience all around. Come on; the US app is fantastic. Just copy the US app. The MY app is terrible in comparison.
Bugs
Lots of bugs account info missing
Bettering!
Much improvement and more user-friendly!
Lots of issues
First the lack of reliability. Numerous times I'm not able to login to the app when the website works ok
Then usability issues. Try add a payee, the keyboard will block the next button and there is no way to hide the keyboard as the focus is always in one of the fields.
Of the several bank apps I'm using, Citibank ranks close to the bottom
Then usability issues. Try add a payee, the keyboard will block the next button and there is no way to hide the keyboard as the focus is always in one of the fields.
Of the several bank apps I'm using, Citibank ranks close to the bottom
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Cannot start
Upgraded to new iPhone XS Max, the app closes immediately after opening.
Enhanced Android FP?!!!
After updating to 7.6.0, login stuck at screen message “We are Enhancing Android FP solution”, blah, blah, blah...
Very convenient to use
Ease to use
cant log in
i cant seem to log in after new update
This is not a citi bank app for US
.......
Where is the ipad HD version
Should provide the ipad HD version. Now only iphone version available ?
Good Sleek Redesigned App
Application and TouchID works seamlessly and efficiently. Very Responsive and one of the best mobile apps I've seen for Banking.
Software freeze
The apps freeze with the blue background when sign in with fingerprint. Reset the apps doesn't help at all
