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Citibank PH

Citibank PH

by Citibank NA (Philippines)

1.1K ratings
48 reviews
💰 Finance

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • December 13, 2011
  • February 6, 2024

Developer

Citibank NA (Philippines)
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Citibank PH screenshot #1 for iPhone
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Citibank PH screenshot #6 for iPhone
Citibank PH screenshot #7 for iPhone
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Reviews summary↘︎
⭐48
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

Manage your finances on the go with this mobile banking application. Access account details, pay bills, and transfer funds instantly from your smartphone. Stay updated with the latest offers and bank anytime, anywhere.

✓View account details
✓Pay bills
✓Transfer funds
✓Access latest offers
✓Manage finances
Show original description

What users say

Summarized from real user reviews of Citibank PH. Based on 1.1K reviews and a 4.7/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

  • 👍User friendly
  • 🚀Quick and easy transactions
  • 🔒Secure with OTP
  • 💡Personalized app interface

Negative things

  • 🐛App crashes or doesn't load
  • 🤖Poor customer support
  • 🔒Issues with OTP and login
  • 🤔Lack of features compared to website
See all reviews

What's New in Citibank PH

6.8.5

February 6, 2024

- Important compatibility and performance fixes. Compatible with iOS 13 or higher.

More

User reviews

Most RecentHighest RatedLowest Rated

Couldn’t be better

Welcome new bank
CitiphlCitiphl

Charges made i didn’t do.

I can’t connect with anyone at this app.
I’m out of country and their hotline is also useless.
RyanBogsRyanBogs

Easy to use

User friendly.
Jay-R ViceroyJay-R Viceroy

I’m not happy.

Until UnionBank makes the CITI app as complete and convenient as it used to be with Citicorp, my rating will stay at 1 star. I can’t even send a message to anyone to address my concerns. All the reassurances of not suffering from the transfer to UnionBank rings hollow so far.
marl211marl211

Chat function on mobile

Why is there no chat function on the mobile app?
Zorkie331Zorkie331
See 43 more reviews

User experience

🐞

Reported Bugs

4 issues

App not compatible with latest iOS versions

Bug

OTP not received, locking users out

Bug

Blank/white screen issues

Bug

Transaction history not loading properly

Bug
✨

Requested Features

4 requests

Add chat/messaging feature for customer support

Feature

Enable check deposit via photo

Feature

Improve app performance and stability

Feature

Provide better support for international users

Feature

FAQ

What can I do with the Citi Mobile® App?

The app allows you to manage your finances conveniently from your smartphone. You can view your account details, pay bills, and transfer funds. It also provides instant access to your latest Citi offers.

Is the Citi Mobile® App free to use?

Yes, the application is free to download and use. There are no charges mentioned for using its core banking features.

What are the compatibility requirements for the app?

The app is compatible with iOS devices running iOS 13 or higher. Specific Android compatibility is not detailed in the provided description.

Who is this app intended for?

This app is designed for customers of Citibank, N.A., Philippine Branch, who wish to manage their banking needs conveniently through their mobile devices.

What happened to Citibank's consumer banking business in the Philippines?

Citibank, N.A., Philippine Branch, transferred its consumer banking business to Union Bank of the Philippines on August 1, 2022. The Citi trademarks are temporarily used under license by Union Bank.