My Citi
Trash
Worst bank.
I’ve had a terrible experience with this bank making every step feel like a complication. They don’t communicate with each other. The people on the phone sound like they hate their lives. It’s extremely frustrating to run into issues constantly. It’s complicated for me to move banks now but if you can do NOT choose Citi business.
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Most functions don’t work
The mobile app is only good for getting the two step verification code for the desktop website. All other functions do not work.
Citi is THE Bank
Best bankers in the business
App crashes on new iPhone
Hello
I know that I need to report the issue through app support but the button takes me to the login page, anyway the mobile app stopped working since I got iPhone 17
I have contacted my bank and also the Apple support and have been informed that I need to reach out to the app support department.
The error I receive is that there has been an attack detected on the app and to protect the app and my data the app will be closed and I need to contact the administrator.
I know that I need to report the issue through app support but the button takes me to the login page, anyway the mobile app stopped working since I got iPhone 17
I have contacted my bank and also the Apple support and have been informed that I need to reach out to the app support department.
The error I receive is that there has been an attack detected on the app and to protect the app and my data the app will be closed and I need to contact the administrator.
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Can't use the app
I just bought a new Iphone and when I want to open the app it says "An attack on this mobile application has been detected. To protect the app and your data, the app will close. Please contact your administrator. REF:6942, 5509:9FE1:0OU2X4" Nobody is helping and I can't send payments because of the 2FA
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No Longer Compatible with iOS
This app is no longer compatible with the new iOS upgrade. I attempted to “report a problem” with the developer, but in order to do so, you need to log in with a token. I can’t generate a token because the app is no longer working. Vicious cycle here!
CitiBusiness Mobile App Not Working
The app is not working. Here is the error message when attempting to login. An attack on this mobile application has been detected. To protect the app and your data, the app will close. Please contact your administrator. REF:6942, 5509:9FE1:OT8JH1
iPhone 17 Error
Doesn’t work on iPhone 17 - some message about an attack on the app and it just automatically shutdowns?!
Worst Support
Terrible support. Poor communication, bad phone connections
Online log in help
It was very difficult to reach the Tech Support and in spite of reaching the Tech Support I was placed in hold for more than 90 minutes earlier today afternoon and the line got cut off, but the representative who came in now at 9:30 PM Eastern standard Time was very helpful to solve the problem and he was able to solve the problem. Thank you.
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Great app
Friendly app, and good support when needed.
PIN Still Not Working After 2 Months
PIN stopped working on iPad and iPhone app 2 months ago. Continual PIN resets did not solve the problem.
After six calls with customer service totaling 3 hours and a “system reset” by Citi, was able to get the iPhone PIN to work but iPad is still inoperable. The Citi consumer app works great and has far more features. Why can’t Citi deploy the same technology to their commercial banking app ?
After six calls with customer service totaling 3 hours and a “system reset” by Citi, was able to get the iPhone PIN to work but iPad is still inoperable. The Citi consumer app works great and has far more features. Why can’t Citi deploy the same technology to their commercial banking app ?
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Dont!
Constant declines on periodic business charges from same vendors. When I call customer service, the person who hardly speaks English repeats same thing over and over. He basically says they can’t have any control so I have to call to verify everytime although is a subscription payments. So disappointed!
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Efficient and safe
The app feels secure. All my transactions are available and the banking functions I need are well laid out and feel secure.
Anti Business App
Terrible , customer unfriendly app
App never works
Horrible bank and app. More than half the time can’t login. Just garbage and extremely rude customer service when calling.
Bad
Awful
Citibusiness mobile page
Horrible , cannot obtain any information from the mobile site. Chase is a million times better. I hope they change or I will leave Citibank
Worst app ever
All the reviews about this app are spot on. I’ve tried to use the “New” check deposit feature. All I get is error codes. I’m still on the line while typing this. 4th rep that doesn’t have a clue. Everyone in tech support should be fired !!
