Cleva App User Reviews

Cleva App
Cleva App
Cleva Technologies, Inc.

Customer Experience

Positive experience58.6% of reviews
Neutral6.9% of reviews
Negative experience34.5% of reviews

~ Based on 87 written reviews from the US App Store.

What users say

Is Cleva App Safe?

Cleva App appears safe based on user ratings. AppsHunter Safety Score for Cleva App is 94/100.

This assessment is based on 1,433 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.7% of ratings point to a safe experience
2.9% of ratings suggest some concerns
5.4% of ratings point to a risky experience

~ Based on 1,433 App Store ratings for Cleva App.

Is Cleva App Legit?

Cleva App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Cleva App is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Please do not use this app

Someone has been sending me money for a while in order for me to help them sort some things over here because they a higher amount they flagged my account and they asked me to send contract agreement and a chat between me and the person and I told them there is no contract between friends and they disabled my account and it’s already over a month now they still did not refund the $800 to the person and they disabled my account they are scammers do not use
Show more

Response from developer

We sincerely apologize for the frustration caused. 💛 Additional verification requests may be required for some transactions to meet regulatory requirements. Kindly reach out through your existing support channel so we can review your case and provide more clarity.

Fast and reliable

The service is fast and the customer service is superb …. Keep it up .

Response from developer

Thank you so much for the kind words! 💛 We’re glad you’re enjoying our fast service and customer support. Your encouragement means a lot to us.

I can’t access my money

It’s been almost a week now that I can’t access my money
Which is very sad and disappointing because I’m surprised this is happening with Cleva which I trust so much 🥲

Failed system

Imagine paying 3$ to get my card and after successfully debiting me they’ve resumed to process my card I’ve reached out to they’re failed customer support on the app and no response ,on gmail they keep saying they’ll look Int it but I can’t trust that as well,because they said on the customer support system in the app that they’ll be in touch with me in 30 minutes but nothing ,up until now my card creation is still showing pending dir over 5 hours,u recommended not downloading and his app to begin with there’s so many other alternatives to use my people
Show more

Response from developer

We sincerely apologize for the experience. 💛 We understand how important timely support and card activation are. Kindly reconnect with our support team so we can prioritize your case and provide a clear update.

They’ll refund your usa payment

Do not download this app, they not supporting any payment from USA virtual account, even though you send from a business merchant, they’ll refund it and cancel it, if though you linked it through Ach and they’ll already received a token, and you initiated a transaction, they’ll decline it. They are very useless app. Beware
Show more

Response from developer

We apologize for the experience. 💛 Certain payments may not be supported depending on the transfer type or sending bank requirements. Kindly reach out to our support team so we can investigate and assist you properly.

Hidden fees will eat your money,Avoid!

Absolute worst experience. I sent ₦17,000 to fund a virtual card for a purchase. Not only did the card not work, but between the 3 card creation fee and their outrageous exchange rates (charging ₦1,440/, but refunding much lower), I lost almost ₦5,000 just trying to get my own money back. They also force you to keep a $1.00 minimum balance on the card that you can’t withdraw easily. If you want to keep your money, stay away from this app. Their "convenience" is just a trap for fees. Do NOT download this app.
Show more

Response from developer

We apologize for the experience. 💛 We understand your concerns around fees and card usage. Charges occur due card creation fee but we have the very best rate in the market, but we’d like to properly review your issue. Kindly contact our support team so we can investigate and assist you.

Very fast

Even faster

WORST MONEY APP EVER

Hello,
I am writing regarding my account under review and the held funds, which were to be resolved by March 25, 2026.
I have fully complied with all verification requests. However, I have not received a resolution or access to my funds.
This is my final request for:
- Immediate release of my funds, or
- A clear explanation and timeline for resolution If this issue is not resolved promptly, I will be forced to escalate this matter to the appropriate financial authorities and consumer protection agencies.

I expect your urgent response.

Sincerely,
Walter
Show more

False advertisement

Beware of your funds being trapped here as the service delivery is not in alignment with advertised products & services.

The best app for receiving USD in Nigeria

Like WTH, compared to Geegpay which I was using previously, Cleva is no doubt an absolute wonder. Two words summarizes them - Speed and Support 💜!

Reliable service

As a freelancer, I will say this is the best app to use together with PayPal, link paypal to it, receive money in PayPal, to Cleva then to your bank. Easy👍🏾

Account Disabled & Funds Not Returned

An incoming USD payment to my account was rejected, and shortly after, my account was disabled without clear explanation. The sender has not received their money back, and I have not been given a clear update despite contacting support. This situation is very frustrating and concerning. I would appreciate transparency and urgent resolution
Show more

Response from developer

We’re truly sorry for the experience and understand how concerning this must feel. 💛 Account restrictions and rejected payments can sometimes occur due to compliance or security reviews, but we understand the importance of clear communication. Please rest assured that funds from rejected transfers are typically returned to the sender through the originating bank’s process.

Holding my payment for 3 months now

I can’t give all the 5 stars because Cleva has hold my money for like 3months now and they are yet to release it and give me excuses upon excuses and they stop replying me and I have know Cleva more than a year now they are among the truthful platform but I don’t know what is wrong now even though I told them that the money is for my health but they choose to ignored and don’t bother to look my feelings, they don’t have human feelings and this is unfair, I beg them with everything but they rather keep mute. Please I will advise you to look into this please. B
Show more

Response from developer

We sincerely apologize for the frustration and delay. 💛 We do not hold customers funds. Kindly reconnect with our support team so we can prioritize your case and give you a detailed update.

Stop Forcing Updates

Enough of the Forced updates on users, this is not a gaming or social media app, it is supposed to be close to a bank app, there is always an imposing update notification almost everytime I open the app to do something, updating app should be at users wish. it is annoying an update almost every week if not twice a week Haba
Show more

Response from developer

We’re truly sorry for the frustration this has caused. 💛 We understand how disruptive frequent mandatory updates can feel, especially for a banking app where quick access matters. Updates are sometimes required to improve security, stability, and compliance. That said, we hear your feedback and are actively working on making the update experience less disruptive.

Amazing

This is my first time ever writing a review, I had to do this so people will know just how amazing Cleva is.
As a remote worker that receives money from different clients, but USDT and $ transfers, using Cleva has saved me a lot of stress.
Please don’t stop!
I love it here!
Well done team🥰

Response from developer

Thank you so much for taking the time to write this, it truly means a lot to us! 💛 We’re really glad Cleva has helped make receiving USDT and USD transfers easier and stress-free for you as a remote worker. Your kind words encourage the entire team, and we’ll keep working hard to serve you even better. Well done to you too for trusting us!

Good app

So fast and reliable 😍

Awesome

Simple and the best with no issues if you go by the rules

wonderful digital banking

wow what a wonderful digital banking cleva is a fantastic
and very easy and
reliable, digital banking everything work very smooth ignore the rest and i will always stand with cleva bank please don't change but improve more and more i luv u cleva

Morgan Okparaoka

Super grateful 🙏🏽🙏🏽🙏🏽

Fast And Reliable

Good to use and fast for transactions