Logging into the app
The app won’t let me login to it. But if I go to the website I can login with no issues.
please stop promoting scam companies.
One of the most frustrating app experiences I’ve had in a long time.
I created an account through the website, verified my email, and thought everything was ready to go. Then I downloaded the app only to discover that it requires a username that the website never asks you to create. The website uses one login system, the app appears to use another, and there is absolutely no explanation of how you’re supposed to connect the two.
The result? I have a verified account that I can’t actually use.
This is supposed to be a service that encourages people to recycle, but the onboarding process is so confusing and broken that it actively discourages new users from participating. If you’re going to build an ecosystem with a website and mobile app, they should use the same account system and the same sign-in process.
Before adding new features, the developers should focus on making basic account creation and login actually work. Right now the experience feels unfinished and poorly tested.
Very disappointing.
I created an account through the website, verified my email, and thought everything was ready to go. Then I downloaded the app only to discover that it requires a username that the website never asks you to create. The website uses one login system, the app appears to use another, and there is absolutely no explanation of how you’re supposed to connect the two.
The result? I have a verified account that I can’t actually use.
This is supposed to be a service that encourages people to recycle, but the onboarding process is so confusing and broken that it actively discourages new users from participating. If you’re going to build an ecosystem with a website and mobile app, they should use the same account system and the same sign-in process.
Before adding new features, the developers should focus on making basic account creation and login actually work. Right now the experience feels unfinished and poorly tested.
Very disappointing.
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Doesn’t work
When you log in it brings you to the website, which doesn’t currently have a working mobile Version. All you see is a blue background with pixelated green- which I assume says CLYNK
Review
App falsely claims my password is incorrect despite it being changed on the website
Clynk
It works pretty well I think it keeps my information secure because if I want to see my full clynk information it wan to me to fully log in and I like that but I wish it loaded a little bit faster
Horrible App and Company
I don’t believe Hannaford will continue to use this company, as they have a 50% failure rate in terms of actually counting your bottles and cans. The level of human error when interfacing with Clynk is unacceptably unprofessional.
App vs Web
App doesn’t connect to web site. I am signed into the Web site and can’t sign into the app.
Password Integration Broken
Can’t autofill passwords to log in
Great this is one of the BEST!
I logged into my account on line. Logging on was smooth. No problem Great! I need a new card to get more stickers. Could not do it. The website said to go to the app to get replacement cards and keychain cards. I downloaded the app. Everything thing went smooth, Right? No there is no way to order new cards. But you can scan the barcode on the application, digitally. My 75 year old Grandma doesn’t have a no smart phone. What can you do? Nothing. To make matters worse, she said I’m too stupid to help her. She don’t understand. I don’t understand as well
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Satisfied customer
Clynk customer service is always friendly, helpful and courteous. Due to glitches in their bottle reading system my balances have been off but their customer services always does the research to correct my balance.
Great app, needs Remember Me
Super helpful way to keep track of balance and QR codes. Needs check box to remember login credentials.
Super Convenient!!
No more fishing around for my CLYNK card!!
Pretty convenient one caveat
Little annoying having to log in every single time I open the app
Simple app, still lacks details
Easy and convenient access to your information that can normally be found on the website.
Still not enthused about the lack of transparency on per bag data. This is not very impactful to my life, but I have seen other scientists go the extra mile to evaluate if Clynk counts match the user drop off counts.
So… 4/5 stars, 5 stars for Clynk would require…
A- details on cans per bag
B- details on bag drop off, something to keep track of
B, AT LEAST, would be a nice addition. All around still much easier than doing yourself, and worth the small cost of bags!
Still not enthused about the lack of transparency on per bag data. This is not very impactful to my life, but I have seen other scientists go the extra mile to evaluate if Clynk counts match the user drop off counts.
So… 4/5 stars, 5 stars for Clynk would require…
A- details on cans per bag
B- details on bag drop off, something to keep track of
B, AT LEAST, would be a nice addition. All around still much easier than doing yourself, and worth the small cost of bags!
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Convenient
Very helpful to not have to carry around card and easily see balance.
