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NYDocSubmit

NYDocSubmit

Easily submit documentation

30K ratings
190 reviews
📊 Productivity
Free

Details

Released
November 30, 2018
Updated
January 9, 2026

Features

Developer

New York State Office of Information Technology Services
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NYDocSubmit screenshot #1 for iPhone
NYDocSubmit screenshot #2 for iPhone
NYDocSubmit screenshot #3 for iPhone
NYDocSubmit screenshot #4 for iPhone
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Reviews summary↘︎
⭐190
Reviews↘︎
📝34+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

This app allows New York State residents to submit required documentation for various public assistance programs without visiting a local office. It supports SNAP, HEAP, Temporary Assistance, and Medicaid, but has specific exclusions for initial applications and certain sensitive information.

✓Submit SNAP, HEAP, Temporary Assistance, Medicaid documents
✓Avoid trips to local social services offices
✓Supports multiple New York counties
✓Medicaid recertification submission
✓Digital document submission
Show original description

What users say about NYDocSubmit

Reviews of NYDocSubmit are mostly positive: the Productivity app is rated 4.8/5 from 30K App Store ratings. What users like most: convenient and easy to use, saves time and effort. Top complaints: limited document upload options, inability to log out of accounts. Summarized from real user reviews.

Positive things

  • 🚀Convenient and easy to use
  • 🚀Saves time and effort
  • 🚀Secure and private document submission
  • 👍User-friendly interface
  • 🚀Accessible for those without transportation

Negative things

  • 🐛Limited document upload options
  • 🐛Inability to log out of accounts
  • 🐛Inconsistent user experience across devices
  • 🐛Difficulty submitting digital documents
See all reviews

What's New in NYDocSubmit

2.1.0

January 9, 2026

This release adds a new "Job Search/Work Activity Attendance" document category, and contains other performance improvements and bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

NYDicSubmite

This app is great. Save me a lot of time and a trip to the DSS department. It’s really easy to use and simple. Thank you.
SOSteve's o

Love this app

I love this app because if I’m not feeling well or if I want extra proof that I sent the paperwork I can just snapshot the documents and load them into the app and done! This double assure me that my paperwork doesn’t get lost!!! Thank you!!
LLaPrietaZ13

Clean & Easy

A nice change to an otherwise confusing system
WWhatever2477

Very happy

This is a great way on sending and getting a fast response. Thank you so much for this.
Jjulimaddy

Easy Breezy

This app makes submitting documents to the state a breeze. Before I used to make multiple trips to the office anytime I needed to complete recertification. Now I rarely ever have to go in person. I really love this app!
A7Andy Jack 716
See 185 more reviews

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User experience

🐞

Reported Bugs

3 issues

Camera function issues

Bug

Keyboard blocking UI elements

Bug

Inconsistent behavior when submitting multiple documents

Bug
✨

Requested Features

4 requests

Allow document uploads from phone's photo gallery

Feature

Implement a chat or messaging feature for quick questions

Feature

Enable batch document submission

Feature

Add an option to log out of accounts

Feature

FAQ

What is NYDocSubmit used for?

NYDocSubmit is an application designed for New York State residents to submit required documentation for programs such as SNAP, HEAP, Temporary Assistance, and Medicaid. It aims to eliminate the need for in-person visits to local social services offices for document submission.

Which New York counties are supported by NYDocSubmit?

The app is currently available for residents in a wide range of New York counties, including Albany, Erie, Suffolk, Westchester, and many others. The description lists 56 specific counties. Users whose districts are not yet listed are advised to check back for future additions.

Can I use NYDocSubmit for initial applications or emergencies?

No, this app is not for initial applications for SNAP, HEAP, Temporary Assistance, or Medicaid. It also cannot be used for SNAP Interim or Periodic Reports. Furthermore, the app is not monitored for emergencies; for urgent needs, you must contact your district office directly.

What kind of sensitive information should not be submitted through NYDocSubmit?

Users should avoid submitting highly sensitive information such as HIV status or domestic violence details through the app. If you need to provide such confidential information, or if the app is unavailable, it is recommended to submit documents through alternative methods like mail, in person, kiosk, or fax.

Is NYDocSubmit free to use?

Yes, the application is available for free. Based on the provided data, there are no in-app purchases or advertisements, indicating a completely free service for users.