NYDocSubmit vs eVeroPortal
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NYDocSubmit
This app allows New York State residents to submit required documentation for various public assistance programs without visiting a local office. It supports SNAP, HEAP, Temporary Assistance, and Medicaid, but has specific exclusions for initial applications and certain sensitive information.
- Submit SNAP, HEAP, Temporary Assistance, Medicaid documents
- Avoid trips to local social services offices
- Supports multiple New York counties
- Medicaid recertification submission
- Digital document submission
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NYDocSubmit enables residents of New York State to submit required documents for SNAP, HEAP, Temporary Assistance, and Medicaid – avoiding another trip to the local social services district (“district”) office. This App is available to residents of Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Otsego, Putnam, Rensselaer, Rockland, Saratoga, Schoharie, Schuyler, Seneca, St. Lawrence, Steuben, Suffolk, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, and Yates Counties at this time. If your district is not listed, check back soon to see if it has been added. This App is NOT monitored for emergencies. You must contact your district office directly if you need help to address an emergency. DO NOT use this App to submit an initial application for SNAP, HEAP, Temporary Assistance, or Medicaid; to submit a SNAP Interim Report, SNAP Change Report Form, or SNAP Periodic Report; or to submit a recertification application for SNAP, HEAP, or Temporary Assistance. However, you may use NYDocSubmit to submit a Medicaid recertification. DO NOT submit sensitive information, such as HIV status or domestic violence information and/or addresses that must remain confidential to safeguard you or a household member. If you need to submit such information, or if the App is not available, provide the documents to your district in a manner OTHER THAN through this App, such as through the U.S. Postal Service, in person, kiosk (if available), or fax machine.
eVeroPortal
Manage developmental disability services and communicate with your care team. Upload documents, approve timecards, and track budgets in real-time for enhanced transparency and accuracy on the go.
- Manage services for developmental disabilities
- Communicate with care teams
- Upload invoices and receipts
- Approve staff timecards
- View and manage budgets
- Access expenditure reports
- Ensure documentation compliance
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The eVeroPortal Mobile iOS application empowers Individuals with Developmental Disabilities and their Circle of Support to proactively manage their services, while seamlessly communicating and sharing information with their entire care team. The eVeroPortal Mobile iOS application allows users to: Upload invoices and receipts to accelerate the reimbursement process Approve Self-hired staff timecards View and manage their Self-Direction Budget in real-time Access monthly expenditure reports Ensure documentation compliance eVeroPortal Mobile makes it easy for Individuals & Families to ensure transparency, accuracy, and communication while on the go — while always remaining secure and compliant. Users must have active eVero accounts with the appropriate permissions. If you have issues logging-in, please contact your Agency Administrator.
Screenshots
Verdict
The clearest difference is review sentiment: NYDocSubmit at 70% against eVeroPortal's 0%. NYDocSubmit also leads on rating (4.8 vs 4.4) and ratings volume (26K vs 15). eVeroPortal's advantage is iOS requirement (12.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NYDocSubmit holds the better App Store score, 4.8 against 4.4. That said, the two scores are not equally well evidenced: NYDocSubmit has 26K ratings behind it against 15, so its average is the more settled of the two. Written reviews point the same way: 70% of NYDocSubmit's written reviews are positive against 0% of eVeroPortal's.
NYDocSubmit ships an update every 3 months, eVeroPortal every 6 months. The most recent releases landed on September 24, 2026 and June 22, 2026 respectively.
| Parameter | NYDocSubmit | eVeroPortal |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (26K ratings) — better | 4.4 (15 ratings) |
| Positive reviews | 70.2% of reviews — better | 0.0% of reviews |
| Number of ratings | 26K — better | 15 |
| Update frequency | Every 3 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 64 MB | 34 MB |
| Age rating | 4+ | 4+ |
| Developer | New York State Office of Information Technology Services | Evero Corporation |
Customer experience
NYDocSubmit
eVeroPortal
Bugs and requests
NYDocSubmit
Reported bugs
3 issues- Camera function issues
- Keyboard blocking UI elements
- Inconsistent behavior when submitting multiple documents
Requested features
4 requests- Allow document uploads from phone's photo gallery
- Implement a chat or messaging feature for quick questions
- Enable batch document submission
- Add an option to log out of accounts
eVeroPortal
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NYDocSubmit
No in-app purchases
eVeroPortal
No in-app purchases









