AppClose vs NYDocSubmit
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AppClose
This platform simplifies co-parenting by providing tools for organized communication, scheduling, and expense tracking. It offers secure messaging, call recording, and court-trusted documentation to help families stay connected and compliant with legal requirements.
- Secure messaging and call recording
- Shared calendars and parenting schedules
- Expense tracking and reimbursements
- Court-trusted, unalterable records
- Parenting time tracker
- Secure file storage
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AppClose is the world's most widely used and court-ordered co-parenting platform, trusted by parents and professionals and, based on user supplied data, court-ordered in every U.S. County, as well as Canada, UK, Ireland, Australia, and New Zealand. Selected by Apple for its “Parenting Essentials” collection, AppClose helps co-parents stay organized, connected, and compliant with court-ordered communication without complexity. AppClose, Inc. is also honored to be named to Inc.’s 2024 Best in Business list for Operational Excellence, which recognizes our innovative approach to simplifying co-parenting and our dedication to supporting families while prioritizing their children’s well-being. Simplify your parenting schedule, make and record unlimited audio and video calls, share expenses, make payments, and maintain secure unalterable text communication by using the #1 Co Parenting App recommended by courts and family law professionals in all 50 states. App & Web Access - Work seamlessly on phone, tablet, or computer. All records, schedules, and communications are synced across devices. Stay Organized & Connected • Secure, unalterable one-on-one and group messages • Make and record unlimited audio and video calls without disclosing phone number & location. With mutual consent, calls can be recorded, transcribed, and securely stored • Co-Parent Assist™ provides optional, real-time guidance designed to help you review tone and clarity before sending a message • Multi-functional shared calendars for events, appointments, and parenting schedules • Parenting-time tracker (planned vs. actual time) • Add stepparents, grandparents, childcare providers, guardians ad litem, attorneys, and other family law professionals • Save and share important child details (allergies, medications, school-related info, emergency contacts) • Unlimited secure file storage for photos, receipts, and documents • Private, non-trackable Check-In for accurate arrival and departure logs • Quick pick-up, drop-off, and switch-day requests • Track expenses and organize receipts by category • Send and receive reimbursements via ipayou® • Calendar notes • Pet management Court-Trusted Records Every message, call, request, and payment is securely stored, time-stamped, and unalterable for court-ready documentation. With AppClose, exporting records is simple. Whether you need them for personal use, to share with a professional, or for litigation and court proceedings, you can easily export the following: Export: • Unlimited Certified Records • One-on-one or group messages • Call logs, call recordings, and transcripts • Expense and reimbursement records • Pick-up and drop-off requests • Check-ins • Notes • In-app session logs AppClose Solo Use AppClose Solo when your co-parent or other third parties don’t use the app. Send requests, events, and information via text, email, or social media, and keep all records organized inside AppClose. Military Friendly Military parents can stay connected during deployments, special trainings, or limited-access situations. AppClose ensures they can still receive requests and updates via email when app access is restricted. Built for Real-World Co-Parenting AppClose supports all parenting situations, co-parenting, parallel parenting, joint custody, supervised visitation, blended families, and shared scheduling across complex households. AppClose brings together communication, scheduling, expense tracking, and court-trusted documentation into a single, secure platform helping families stay organized, accountable, and connected every day. Supported by a responsive, U.S. based support team comprising family law-experienced professionals, AppClose empowers families with technology that promotes accountability, privacy, and positive outcomes for children. Our TERMS OF SERVICE AGREEMENT https://appclose.com/terms/
NYDocSubmit
This app allows New York State residents to submit required documentation for various public assistance programs without visiting a local office. It supports SNAP, HEAP, Temporary Assistance, and Medicaid, but has specific exclusions for initial applications and certain sensitive information.
- Submit SNAP, HEAP, Temporary Assistance, Medicaid documents
- Avoid trips to local social services offices
- Supports multiple New York counties
- Medicaid recertification submission
- Digital document submission
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NYDocSubmit enables residents of New York State to submit required documents for SNAP, HEAP, Temporary Assistance, and Medicaid – avoiding another trip to the local social services district (“district”) office. This App is available to residents of Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Otsego, Putnam, Rensselaer, Rockland, Saratoga, Schoharie, Schuyler, Seneca, St. Lawrence, Steuben, Suffolk, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, and Yates Counties at this time. If your district is not listed, check back soon to see if it has been added. This App is NOT monitored for emergencies. You must contact your district office directly if you need help to address an emergency. DO NOT use this App to submit an initial application for SNAP, HEAP, Temporary Assistance, or Medicaid; to submit a SNAP Interim Report, SNAP Change Report Form, or SNAP Periodic Report; or to submit a recertification application for SNAP, HEAP, or Temporary Assistance. However, you may use NYDocSubmit to submit a Medicaid recertification. DO NOT submit sensitive information, such as HIV status or domestic violence information and/or addresses that must remain confidential to safeguard you or a household member. If you need to submit such information, or if the App is not available, provide the documents to your district in a manner OTHER THAN through this App, such as through the U.S. Postal Service, in person, kiosk (if available), or fax machine.
Screenshots
Verdict
AppClose and NYDocSubmit both sit at 4.7 stars, but that hides the real split: 70% of NYDocSubmit's written reviews are positive against 13% of AppClose's. NYDocSubmit also leads on in-app purchases (none vs 3). AppClose's advantage is update cadence (monthly vs every 3 months) and chart position (#49 vs unranked). On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. AppClose sells 3 in-app purchases, starting at $8.99 per month. NYDocSubmit asks for nothing beyond the download.
On the App Store both sit at effectively the same score — 4.7 for AppClose against 4.8 for NYDocSubmit. Both are backed by a comparable volume of ratings — 39K and 26K respectively. Written reviews are what separate them: 13% of AppClose's written reviews are positive against 70% of NYDocSubmit's.
AppClose ships an update monthly, NYDocSubmit every 3 months. Both last shipped on September 24, 2026.
| Parameter | AppClose | NYDocSubmit |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (39K ratings) | 4.8 (26K ratings) — better |
| Positive reviews | 13.1% of reviews | 70.2% of reviews — better |
| Number of ratings | 39K — better | 26K |
| Update frequency | Monthly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #49 — better | — |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 161 MB | 64 MB |
| Age rating | 4+ | 4+ |
| Developer | AppClose, Inc | New York State Office of Information Technology Services |
Customer experience
AppClose
NYDocSubmit
User reviews
AppClose
From 39K App Store ratingsWhat we love
- 🚀 Easy to use
- 🔒 Secure communication
- 💡 Helpful for co-parenting
- 👍 Customizable schedules
- 👍 Useful for court documentation
Room to improve
- 🐛 Calendar issues and bugs
- 🐛 Glitchy app performance
- 🐛 Unreliable notifications
- 🐛 Lost data and documents
- 🐛 Complicated user interface
NYDocSubmit
From 26K App Store ratingsWhat we love
- 🚀 Convenient and easy to use
- 🚀 Saves time and effort
- 🚀 Secure and private document submission
- 👍 User-friendly interface
- 🚀 Accessible for those without transportation
Room to improve
- 🐛 Limited document upload options
- 🐛 Inability to log out of accounts
- 🐛 Inconsistent user experience across devices
- 🐛 Difficulty submitting digital documents
Bugs and requests
AppClose
Reported bugs
6 issues- Calendar events not saving properly
- Shared schedules not displaying correctly
- Inability to delete or edit calendar entries
- Notifications not working as expected
- Uploaded documents/photos not loading
Show 1 moreShow fewer
- App crashes and freezes frequently
Requested features
7 requests- Improved calendar functionality
- Better syncing between parents
- Group chat feature
- Call recording option
- Integration with other calendars
Show 2 moreShow fewer
- Notes section for documentation
- Expense tracking improvements
NYDocSubmit
Reported bugs
3 issues- Camera function issues
- Keyboard blocking UI elements
- Inconsistent behavior when submitting multiple documents
Requested features
4 requests- Allow document uploads from phone's photo gallery
- Implement a chat or messaging feature for quick questions
- Enable batch document submission
- Add an option to log out of accounts
In-app purchases
AppClose
- Monthly Unlimited Subscription$8.991 Month
- One Year Subscription$98.991 Year
- 30 Days of Call Recording$12.99
NYDocSubmit
No in-app purchases









