NYDocSubmit User Reviews

NYDocSubmit
NYDocSubmit
New York State Office of Information Technology Services

Customer Experience

Positive experience70.3% of reviews
Neutral8.1% of reviews
Negative experience21.6% of reviews

~ Based on 185 written reviews from the US App Store.

What users say

Is NYDocSubmit Safe?

NYDocSubmit appears safe based on user ratings. AppsHunter Safety Score for NYDocSubmit is 97/100.

This assessment is based on 25,625 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience
2.2% of ratings suggest some concerns
1.9% of ratings point to a risky experience

~ Based on 24,854 App Store ratings for NYDocSubmit.

Is NYDocSubmit Legit?

NYDocSubmit appears to be a legitimate app. AppsHunter Legitimacy Score for NYDocSubmit is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy Breezy

This app makes submitting documents to the state a breeze. Before I used to make multiple trips to the office anytime I needed to complete recertification. Now I rarely ever have to go in person. I really love this app!

No room for notes

The paperwork I submitted is for the Medicaid paying the Medicare Insurance. There is no option for this, the only option is to check off “I don’t know” but no place to add this program .

Connectivity

The rate that the documents submit take an extended amount of time.

Great way to provide information needed

Such a easier way to communicate and provide the information needed. Especially when a single mother and doesn’t have time to even take care of myself! Thank you!

Works great once you can actually get logged in

Spent hours of my free time trying to get things coordinated between the app and NYGov ID.

Finally got to work by restarting my phone and manually putting in my ID and password.

Prior to that I had to reset my password several times trying to get it to work.

Super easy long overdue

Loved it

Efficient

Makes process for application fast and swift. eliminates need to approach physically

Awesome document upload feature

The document uploading features are awesome and fast and convenient thanks

Conor Smith

Effective & easy to use

Upload

Upload documents is very slow

Good app

Honestly this make life a lot easier to be honest because you can do this from anywhere to submit documents even if u can’t make it too ur local office and nine out of ten time they never have any issues with it they this appt and if they do I personally keep receipts or records of the documents I submit so that way incase it gets lost some how , you can submit ur case or reference number from ur form and they usually don’t have issues finding.
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Use of NYDocSubmit

Easy to use always works never kicks u out or has issues

Ok, but warns “can take several days’ after you submit :(

Minor bug. It says 1 page submitted if you out in a multi page pdf

NYid tech issues

The excessive amount of tries to connect between my nyid and my benefits.nys then link to this app caused significant delays in my ability to report as requested.

App Usage

App was very easy to use and very efficient.

Amazing app

I love this app because it’s quick and easy to use . For people like me who can’t get downtown all the time to turn in paperwork it’s very convenient. Great app

Document Submission

Fantastic

Documents

Efficient

Convenient

Super convenient and easy to use.

…

Muy complacida