Comparison

NYDocSubmit vs eVeroMobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NYDocSubmit

This app allows New York State residents to submit required documentation for various public assistance programs without visiting a local office. It supports SNAP, HEAP, Temporary Assistance, and Medicaid, but has specific exclusions for initial applications and certain sensitive information.

Highlights
  • Submit SNAP, HEAP, Temporary Assistance, Medicaid documents
  • Avoid trips to local social services offices
  • Supports multiple New York counties
  • Medicaid recertification submission
  • Digital document submission
Features
Read full description

NYDocSubmit enables residents of New York State to submit required documents for SNAP, HEAP, Temporary Assistance, and Medicaid – avoiding another trip to the local social services district (“district”) office. This App is available to residents of Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Otsego, Putnam, Rensselaer, Rockland, Saratoga, Schoharie, Schuyler, Seneca, St. Lawrence, Steuben, Suffolk, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, and Yates Counties at this time. If your district is not listed, check back soon to see if it has been added. This App is NOT monitored for emergencies. You must contact your district office directly if you need help to address an emergency. DO NOT use this App to submit an initial application for SNAP, HEAP, Temporary Assistance, or Medicaid; to submit a SNAP Interim Report, SNAP Change Report Form, or SNAP Periodic Report; or to submit a recertification application for SNAP, HEAP, or Temporary Assistance. However, you may use NYDocSubmit to submit a Medicaid recertification. DO NOT submit sensitive information, such as HIV status or domestic violence information and/or addresses that must remain confidential to safeguard you or a household member. If you need to submit such information, or if the App is not available, provide the documents to your district in a manner OTHER THAN through this App, such as through the U.S. Postal Service, in person, kiosk (if available), or fax machine.

About

eVeroMobile

This app enables Home and Community Based Service providers to communicate with their teams, share service documentation, and collect HIPAA-compliant data from any location. It facilitates collaboration, document management, schedule viewing, and offline EVV data collection.

Highlights
  • Team collaboration
  • Document request and approval
  • Secure document storage
  • Caregiver schedule and timecard viewing
  • Offline EVV data collection
Read full description

The eVeroMobile iOS application brings the power of eVero’s I/DD platform right to the smartphone, helping Home and Community Based Service (HCBS) providers achieve effortless team communication, service documentation sharing and HIPAA-compliant data collection from anywhere at any time.    The eVeroMobile iOS application allows users to: Efficiently collaborate with care team members, including Individuals and Families Request, receive and approve documents Securely store and access documents, analytics, and reports View caregiver schedules and timecards, and advertise available shifts Collect and record required EVV data at the service location- even when offline eVeroMobile brings your team into the 21st Century.  Users must have active eVero accounts with the appropriate permissions. If you have issues logging-in, please contact your Agency Administrator.

Screenshots

NYDocSubmit4 screens
eVeroMobile4 screens

Verdict

The call

The clearest difference is review sentiment: NYDocSubmit at 70% against eVeroMobile's 14%. NYDocSubmit also leads on rating (4.8 vs 2.0) and ratings volume (26K vs 93). eVeroMobile's advantage is iOS requirement (13.0 vs 15.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NYDocSubmit holds the better App Store score, 4.8 against 2.0. That said, the two scores are not equally well evidenced: NYDocSubmit has 26K ratings behind it against 93, so its average is the more settled of the two. Written reviews point the same way: 70% of NYDocSubmit's written reviews are positive against 14% of eVeroMobile's.

UpkeepUpdate frequency

NYDocSubmit ships an update every 3 months, eVeroMobile every 4 months. The most recent releases landed on September 24, 2026 and August 30, 2026 respectively.

Scorecard4 real differences · 6 level
NYDocSubmit versus eVeroMobile: the parameters behind the verdict, then further details
ParameterNYDocSubmiteVeroMobile
PriceFreeFree
Rating4.8 (26K ratings) — better2.0 (93 ratings)
Positive reviews70.2% of reviews — better14.3% of reviews
Number of ratings26K — better93
Update frequencyEvery 3 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.013.0 — better
Further details — not scored
Size64 MB106 MB
Age rating4+4+
DeveloperNew York State Office of Information Technology ServicesEvero Corporation

Customer experience

NYDocSubmit

All ratings24,854 ratings
Positive95.9%
Neutral2.2%
Negative1.9%
Written reviews181 reviews
Positive70.2%
Neutral8.3%
Negative21.5%

eVeroMobile

All ratings76 ratings
Positive23.7%
Neutral1.3%
Negative75.0%
Written reviews21 reviews
Positive14.3%
Neutral0.0%
Negative85.7%

Bugs and requests

NYDocSubmit

Reported bugs

3 issues
  • Camera function issues
  • Keyboard blocking UI elements
  • Inconsistent behavior when submitting multiple documents

Requested features

4 requests
  • Allow document uploads from phone's photo gallery
  • Implement a chat or messaging feature for quick questions
  • Enable batch document submission
  • Add an option to log out of accounts

eVeroMobile

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

NYDocSubmit

No in-app purchases

None

eVeroMobile

No in-app purchases

Questions

Is NYDocSubmit free?
NYDocSubmit is free to download, with no in-app purchases.
Is eVeroMobile free?
eVeroMobile is free to download, with no in-app purchases.
Which has better reviews, NYDocSubmit or eVeroMobile?
NYDocSubmit is rated higher. NYDocSubmit averages 4.8 out of 5 from 26K ratings, while eVeroMobile averages 2.0 from 93 ratings.
Do NYDocSubmit or eVeroMobile have ads?
Neither NYDocSubmit nor eVeroMobile shows ads.
Which is updated more often, NYDocSubmit or eVeroMobile?
NYDocSubmit ships an update every 3 months, and eVeroMobile every 4 months. Most recently, NYDocSubmit was updated on September 24, 2026 and eVeroMobile on August 30, 2026.

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