Comparison

RPS vs NYDocSubmit

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

RPS

Access comprehensive inmate information for your city or county, including booking details, mugshots, and release dates. Find nearby jails, view their hours, visitation rules, and get directions. Stay updated on recent arrests and releases.

Highlights
  • Jail booking and mugshot access
  • Inmate information display (name, picture, dates)
  • 24-hour arrest and release updates
  • Nearest jail identification and details
  • Jail map location and directions
  • Visitation rules and contact information
Features
Read full description

• Jail booking and Mugshot for RPS System • Show all inmates/prisoners information in your own City or County, including Name/ Picture/ Arrested Location, Arrested Date, Released Date/ Charges, PBR, Court Date ... • Get the newest update in 24-hour arrested, 24-hour released • Auto show your nearest Jail on the top of the list • See hours, address, website, visitation rules of Jail • See the location of jail on a map and get directions to it ------------------------ • For End-user who wants to see all inmates/prisoner information in your City or County Please contact us at support@myrps.com or (870)802 -3622 --------------- • For all organizations who want to get RPS Inmate System Please contact us at (870)802 -3622 or support@myrps.com

About

NYDocSubmit

This app allows New York State residents to submit required documentation for various public assistance programs without visiting a local office. It supports SNAP, HEAP, Temporary Assistance, and Medicaid, but has specific exclusions for initial applications and certain sensitive information.

Highlights
  • Submit SNAP, HEAP, Temporary Assistance, Medicaid documents
  • Avoid trips to local social services offices
  • Supports multiple New York counties
  • Medicaid recertification submission
  • Digital document submission
Features
Read full description

NYDocSubmit enables residents of New York State to submit required documents for SNAP, HEAP, Temporary Assistance, and Medicaid – avoiding another trip to the local social services district (“district”) office. This App is available to residents of Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Otsego, Putnam, Rensselaer, Rockland, Saratoga, Schoharie, Schuyler, Seneca, St. Lawrence, Steuben, Suffolk, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, and Yates Counties at this time. If your district is not listed, check back soon to see if it has been added. This App is NOT monitored for emergencies. You must contact your district office directly if you need help to address an emergency. DO NOT use this App to submit an initial application for SNAP, HEAP, Temporary Assistance, or Medicaid; to submit a SNAP Interim Report, SNAP Change Report Form, or SNAP Periodic Report; or to submit a recertification application for SNAP, HEAP, or Temporary Assistance. However, you may use NYDocSubmit to submit a Medicaid recertification. DO NOT submit sensitive information, such as HIV status or domestic violence information and/or addresses that must remain confidential to safeguard you or a household member. If you need to submit such information, or if the App is not available, provide the documents to your district in a manner OTHER THAN through this App, such as through the U.S. Postal Service, in person, kiosk (if available), or fax machine.

Screenshots

RPS4 screens
NYDocSubmit4 screens

Verdict

The call

The clearest difference is review sentiment: NYDocSubmit at 71% against RPS's 7%. NYDocSubmit also leads on rating (4.8 vs 2.4) and ratings volume (30K vs 109). RPS's advantage is iOS requirement (12.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NYDocSubmit holds the better App Store score, 4.8 against 2.4. That said, the two scores are not equally well evidenced: NYDocSubmit has 30K ratings behind it against 109, so its average is the more settled of the two. Written reviews point the same way: 7% of RPS's written reviews are positive against 71% of NYDocSubmit's.

UpkeepUpdate frequency

RPS ships an update every 9 months, NYDocSubmit every 3 months. The most recent releases landed on October 21, 2026 and October 23, 2026 respectively.

Scorecard5 real differences · 5 level
RPS versus NYDocSubmit: the parameters behind the verdict, then further details
ParameterRPSNYDocSubmit
PriceFreeFree
Rating2.4 (109 ratings)4.8 (30K ratings) — better
Positive reviews6.8% of reviews70.5% of reviews — better
Number of ratings10930K — better
Update frequencyEvery 9 monthsEvery 3 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.0 — better15.0
Further details — not scored
Size32 MB64 MB
Age rating12+4+
DeveloperRelativity, Inc.New York State Office of Information Technology Services

Customer experience

RPS

All ratings92 ratings
Positive31.5%
Neutral6.5%
Negative62.0%
Written reviews44 reviews
Positive6.8%
Neutral11.4%
Negative81.8%

NYDocSubmit

All ratings24,854 ratings
Positive95.9%
Neutral2.2%
Negative1.9%
Written reviews190 reviews
Positive70.5%
Neutral7.9%
Negative21.6%

User reviews

RPS

From 109 App Store ratings

What we love

  • 👍 Modern redesign appreciated
  • 👍 Good flow when clicking around
  • 👍 Helpful for seeing bookings and charges

Room to improve

  • 🐛 App not working for weeks
  • 🐛 Showing zero inmates
  • 🐛 No inmates in jail
  • 🐛 Stuck on wrong locations
  • 🐛 Not showing current inmates

NYDocSubmit

From 30K App Store ratings

What we love

  • 🚀 Convenient and easy to use
  • 🚀 Saves time and effort
  • 🚀 Secure and private document submission
  • 👍 User-friendly interface
  • 🚀 Accessible for those without transportation

Room to improve

  • 🐛 Limited document upload options
  • 🐛 Inability to log out of accounts
  • 🐛 Inconsistent user experience across devices
  • 🐛 Difficulty submitting digital documents

Bugs and requests

RPS

Reported bugs

40 issues
  • Some jails showing zero inmates
  • App not working for weeks
  • Stuck on wrong locations
  • Not showing current inmates
  • Disappearing inmates
Show 35 more
  • Doesn't let you choose a state
  • Doesn't have nearby counties
  • Not showing information for weeks
  • No way to give location
  • Doesn't provide local jails
  • Useless without location data
  • Fails to find location
  • Picks wrong state every time
  • Lists do not update
  • Back button issue after update
  • Black background impacts visibility
  • Not showing charges or photos
  • Broken after update
  • Background and font garbage
  • Can't see charges or bond amounts
  • Does not work most of the time
  • Not showing charges
  • Stuck in another state
  • Does not work with new iPhone update
  • Doesn't work at all after iOS update
  • Doesn't open with new iOS update
  • Limited counties to choose from
  • No information pulls
  • Crashing after opening
  • Needs update for current iOS
  • Won't let you see people in county
  • Near useless
  • Nothing in my state
  • Limited databases
  • State not displayed
  • No one cares about distance
  • User navigation could be improved
  • Acronyms not defined
  • Won't connect
  • Brings up jails in other states

Requested features

12 requests
  • Fix zero inmates issue
  • Update app to work with current iOS
  • Allow users to choose state
  • Improve location services
  • Add nearby counties
Show 7 more
  • Fix back button navigation
  • Revert background/font to previous scheme
  • Define acronyms
  • Update databases
  • Display state in agency list
  • Fix app not opening
  • Fix app crashes

NYDocSubmit

Reported bugs

3 issues
  • Camera function issues
  • Keyboard blocking UI elements
  • Inconsistent behavior when submitting multiple documents

Requested features

4 requests
  • Allow document uploads from phone's photo gallery
  • Implement a chat or messaging feature for quick questions
  • Enable batch document submission
  • Add an option to log out of accounts

In-app purchases

None

RPS

No in-app purchases

None

NYDocSubmit

No in-app purchases

Questions

Is RPS free?
RPS is free to download, with no in-app purchases.
Is NYDocSubmit free?
NYDocSubmit is free to download, with no in-app purchases.
Which has better reviews, RPS or NYDocSubmit?
NYDocSubmit is rated higher. RPS averages 2.4 out of 5 from 109 ratings, while NYDocSubmit averages 4.8 from 30K ratings.
Do RPS or NYDocSubmit have ads?
Neither RPS nor NYDocSubmit shows ads.
Which is updated more often, RPS or NYDocSubmit?
RPS ships an update every 9 months, and NYDocSubmit every 3 months. Most recently, RPS was updated on October 21, 2026 and NYDocSubmit on October 23, 2026.

Other comparisons