Pas adapter si on vient d’Europe
J’ai installé cette appli parce qu’elle était recommendée sur les réseaux mais c’est une vrai galère. Ça fait au moins un mois que je suis sur une commande et elle est toujours. En plus de payer les articles Taobao, il faut payer la livraison bien plus tard quand les articles sont près, et c’est elle est vraiment chère. Cette appli est sûrement mieux adaptée pour les gens venant d’Amérique.
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I would give it 0 stars if I could
After seeing so many influencers advertising this app, I decided to give it a go.
My order was never sent by the seller and, although I tried to get in touch with the platform and ask for an explanation, it was really hard to get an answer and I just kept getting very vague responses saying they’d contact the seller and ask them to speed up the process.
After more than a week with no news, I decided to cancel my order and now I’ve been waiting for several days for a refund that never arrives and all I get is answers saying “this is now with the after-sales team”.
I guess I’ll just have to claim it through my bank but I’m not using this app ever again.
My order was never sent by the seller and, although I tried to get in touch with the platform and ask for an explanation, it was really hard to get an answer and I just kept getting very vague responses saying they’d contact the seller and ask them to speed up the process.
After more than a week with no news, I decided to cancel my order and now I’ve been waiting for several days for a refund that never arrives and all I get is answers saying “this is now with the after-sales team”.
I guess I’ll just have to claim it through my bank but I’m not using this app ever again.
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Um lixo
Tudo que comprei e chega no armazenamento é completamente diferente do que está na imagem da propaganda e agora estou com dinheiro lá bloqueado por que o saque está sempre em manutenção
This app is not good
My package is already paid for and review the QC photos. I selected to ready to ship then it’s showing packing and weighing for about a week now. I don’t know if my package is lost or what. I have been trying to contact an agent but it’s not connecting as well. I don’t know if I should cancel my parcel or what
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I need help
I just updated to ver 1.0 41 (it came out two hours ago) and now the app doesn’t want to open, every time I open it doesn’t even take a minute and it closes, I try restarted my phone closing the app entirely nothing, I ordered something through the app and how am I going to able to access and check them now?
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Worse proxy I’ve used
My package never arrived and it’s been in transit for 40+ days. Customer support isn’t very helpful. The package never left China and never went to customs. I’ve quite literally had to file a dispute because they absolutely refused to refund me ,but I figure that was for the best because I wouldn’t trust their withdraw system either. Please save your money and time.
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Disgusting service
Absolutely slimy. It’s practically impossible to get a refund for anything after it’s left their warehouse and the customer support on the app is horribly slow. Please don’t use this agent and just go somewhere else.
Incredible service.
I’ve been using cnshopper for a while now. UI is easy to use and the shipping is surprisingly fast, it took about one week to deliver!
And I strongly recommend optimizing for Liquid Glass UI.
And I strongly recommend optimizing for Liquid Glass UI.
A fuir si vous venez d’Europe
Cette ça peut être une bonne application si vous venez d’Amérique car ils ont plus de moyens de livraison que nous. Mais quel est l’enfer que je vis depuis 2 mois. J’avais commandé le 8 août j’ai du attendre le 25 pour que tout soit arrivé à l’entrepôt, et ici TOUT coûte de l’argent, emballer le colis 2€ , les frais de port les plus rapides pour un colis de moins de 2kilo qui devait arriver en maximum 12j ma coûte 34€ (alors que les articles du colis mon coûté 36€) et en plus est arrivé une semaine plus tard !!! Mais ce n’est pas tout j’attends aussi mon deuxième colis qui étais bloqué sans moyens de livraison pendant 1 mois et j’ai du envoyer de multiples messages pour qu’ils m’informe que cetais la colle qui posait problème, il on enlever la colle me font repayer l’emballage mais la livraison ne marche toujours pas 💀💀💀💀
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So easy to use !!!
I have knows about this app for a couple of months now, I already ordered once! It was super effective and clear ! I received everything according to the time of the delivery that I chose ( 30-40 days but I chose this delivery time on purpose) ! On top of that customer service is quick and very efficient. I really enjoyed it ! And I’m gonna keep using it! Thanksss
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Very Cheap
Good price best agent
Bad agent service
Every time I contact the Ai agent and ask it to do anything that is slightly demanding, it says that it can’t generate a reply at the moment, and then I will get put in queue for a real agent, but I never get connected, even after waiting long.
Do not buy on this app
You have to buy a first time the items, therefore they will receive your package in their warehouse so that they can take pictures and prepare your package, this takes about 4-5 days. Thus, you’ll have to pay a second time to get your package out of the country, and it will be a way too extensive and slower than you’d probably think
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Response from developer
We sincerely apologize for the frustration and unexpected costs you experienced with our shipping and handling process. Our service operates on a warehouse consolidation model where items are received, unpacked, photographed for quality check, and repackaged before international dispatch, which typically requires a 4–5 day processing window. We understand that paying for international shipping separately from the initial item purchase can feel opaque and costly. We are actively working on improving our fee transparency and streamlining our logistics to make cross-border shipping faster and more predictable. If you need assistance with your current shipment, please reach out to our support team directly at services@cnshopper.com so we can help resolve this for you.
Scam
Scam, lier, and cheater
Horrible service
Nothing seems to load or be available when searching for products on the app. Honestly a waste of time.
Agent Great. App needs improvement.
The agent and service behind the app are top notch. Unfortunately the app experience doesn’t match the website.
Not working app
Almost every link doesnt work and also the one that actually shows the product the app starts to lag and shows the loading sign forever
Omg such a good app
1
Took my money
My experience with this service was extremely disappointing. I requested cancellations for 3 items while they were still sitting in the warehouse and had not even been shipped to me yet. Instead of processing the cancellation and refund, support told me I would need to pay return shipping fees, even though I never received the items in the first place.
What makes this worse is that the quoted shipping cost was higher than the value of one of the items and higher than normal shipping costs. It does not make sense to charge customers expensive “return” fees for products they do not physically have.
The refund and cancellation process was unclear, support responses were repetitive, and I was never given transparent pricing upfront. Customers should not have money held while being denied reasonable cancellation requests before delivery.
What makes this worse is that the quoted shipping cost was higher than the value of one of the items and higher than normal shipping costs. It does not make sense to charge customers expensive “return” fees for products they do not physically have.
The refund and cancellation process was unclear, support responses were repetitive, and I was never given transparent pricing upfront. Customers should not have money held while being denied reasonable cancellation requests before delivery.
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I would give zero stars if I could
I wanted to try this company, but never again. It is not a reliable place to buy from, stay away. They don’t clearly show shipping costs during checkout, which is a major red flag. I had to contact support just to get a delivery cost estimate, and they sent me a separate link that didn’t even work for my country. After that, they stopped replying completely.
It feels very unprofessional and lacking in transparency. I’m now concerned they’re happy to take payment without providing clear information upfront. Overall, a very dodgy experience and not a service I would trust or use again. At this point, I honestly doubt they will either refund my money or even ship the product.
It feels very unprofessional and lacking in transparency. I’m now concerned they’re happy to take payment without providing clear information upfront. Overall, a very dodgy experience and not a service I would trust or use again. At this point, I honestly doubt they will either refund my money or even ship the product.
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