Cobu User Reviews

What users say

Top reviews

Staying in touch

Korbel, thank you for being our link to the community. Feels good to stay in touch.

Response from developer

Thank you for the kind words! It's great to hear that Cobu helps you stay connected and informed about what's happening around you. Building stronger neighbor connections is at the heart of what we do, and we're grateful to play a small role in bringing communities together.

Great app for living!

I use Cobu at The Urby and it’s a great app that all 600 residents can use and keep in touch, list items on the marketplace, or participate in different groups like biking, sports, etc!

Response from developer

Thank you for sharing your experience! It's great to hear that Cobu is helping residents connect with one another through groups, stay engaged with the community, and make use of the Marketplace to buy, sell, and share items locally. We love seeing neighbors come together around shared interests and build stronger connections along the way.

Deleting old messages is a problem

Can’t figure out how to delete old adds & posts and the site is cluttered with them.

Response from developer

Thanks for your feedback! We understand how older posts can make things feel cluttered. Community members can delete their own posts, but we'd love to learn more about what you're seeing and how we can improve the experience. Please reach out to us at support@livecobu.com - we'd be happy to help.

Great community connector

It’s amazing to have Cobu connect the people in our community so easily with our events and our needs and our wants.

Response from developer

Thank you for sharing this! We're so glad to hear that Cobu helps keep your community connected through events and makes it easy to stay informed about what's happening around you. Bringing neighbors together and making community events more accessible is a big part of what we strive to do.

Cobu

Wish more people were on this and keeping us informed of what is going on. Nice we look out for one another!

Response from developer

Thank you for sharing this! We're glad to hear that Cobu is helping neighbors stay connected and look out for one another. Building a stronger, more informed community is exactly what we hope to support. Thanks for being part of it!

Amazing app

So nice to be able to communicate with everyone in my building! I love this app!

Response from developer

Thank you so much for the kind words! We're thrilled to hear you're enjoying the app and that it's helping you connect with your neighbors. Building stronger, more connected communities is exactly why we do what we do. Thanks for being part of the community!

Good, but bad for safety

I LOVE THE COMMUNITY TABS…. The event is easy to follow. Market place is super convenient. Overall it’s great to communicate with neighbors. However, the app will not allow you to post about breaking a, theft, or violence that would alert neighbors to be safe or on guard .

Response from developer

Thank you for sharing your experience! We're so glad you're enjoying the Community, Events, and Marketplace features and that they're helping you connect with your neighbors. We would love to learn more about your experience. Please reach out to us at support@livecobu.com so we can better understand the situation and continue improving the app.

Easy to use

I feel like every apartment should have something like this. It’s easy and safe to use. I think more people should get on this, it’s like a community

Response from developer

Thank you so much for your support! We're so happy to hear that Cobu is helping you connect with your neighbors and build a stronger sense of community.

Awesome place to live

I’m proud to say six points. Bloomfield is my home !!!office staff is top-notch compassionate very attentive. The building always smells good. The studio layout is amazing. This building has really thick walls so you won’t hear your neighbors. I love the amenities. This is a real luxury building. Total bonus the New Jersey transit is right down the block also tons of restaurants coffee shops nail salons etc short drive
To Montclair which has the best café marcels I appreciate that Bloomfield is a walkable neighborhood
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Works okay

Not sure why this has such a high rating. The messaging/commenting censorship is outrageous, bordering on useless for basic communication, and the DM feature doesn’t update most of the time.

Response from developer

Thanks for your feedback and for the 4 stars! Our goal is to balance open communication with community guidelines that help keep conversations respectful and productive for everyone. We haven’t seen widespread issues with messaging, but we’d love to learn more about your experience. Please reach out to us at support@livecobu.com so we can look into it further.

The Pendleton at Cranberry Woods

We moved to the Pendleton community in September and have already enjoyed so many fun themed activities! My favorite so far was the dog pool party before they closed the pool for the winter—it was such a fun and unique event.

The staff here is truly amazing and always so friendly and helpful. My husband’s job has taken us to many apartment communities across the U.S., and we can honestly say this one is by far the best we’ve experienced.

The community is welcoming, well-run, and always has something going on. If you’re moving to the area, make sure you check out The Pendleton at Cranberry Woods—you won’t be disappointed!
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Best Community Communication App

Cobu is awesome! I highly recommend any apartment to use this. Great resources on there and is honestly a life saver on many things.

Response from developer

Thank you so much for the kind words! We're really glad to hear Cobu has been such a helpful resource for you. It's great to know it's making a positive difference in your community experience. We appreciate you being part of Cobu!

Great app

Love the app, but it takes awhile to read posts after receiving the notification that one has been posted.

Response from developer

Thanks for the feedback! We’re glad you’re enjoying the app. Notifications should take you to new posts quickly, so we appreciate you flagging this. We’ll share this with our team to look into. If you notice it happening often, feel free to reach out to us at support@livecobu.com.

Morgan at Dallas Urby Controls Cobu Like North Korea!!

This app is far from “combining cutting-edge AI with expert human moderation.” I live at the Urby Dallas, where our building’s moderator, Morgan, controls activity on the app and decides which posts stay or get removed. Morgan has also deactivated users without meeting the deactivation criteria outlined in the contract. The moderation feels authoritarian and overly centralized, giving one person total control over local content. I do not recommend this app.
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Good idea, sloppy experience

I’ve lived in a building that uses Cobu for almost two years and I’m consistently unimpressed.

The idea is great. A centralized community app for residents makes total sense. But the execution feels buggy and unfinished. Screens lag. Transitions are jumpy. Buttons sometimes need to be tapped twice. It never feels fully stable.

The UX is where it really falls apart. There are small but constant inconsistencies that make it frustrating to use. For example, if I attach a photo in chat, the photo tray stays open after I send it. That’s not how modern messaging apps behave. When you tap into a photo in a thread, there’s both a back arrow and an X stacked in the same area. The bottom navigation overlaps with other controls in certain views. These aren’t catastrophic issues, but they signal a lack of polish.

The structure is also confusing. Chat, Groups, and Marketplace feel like the same thing but exist as different tabs. In my building, posts are scattered across all three because it’s unclear where something “belongs.” It makes finding anything harder than it should be. Even more confusing, you can access Marketplace from inside Groups, but the bottom navigation doesn’t update to show you’re in Marketplace. You’re technically somewhere else, but the UI doesn’t reflect that.

Small things like this add up.

The app doesn’t feel thoughtful. It doesn’t feel native. For something that buildings rely on as their primary communication tool, the quality bar should be higher.
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Subtly deleting your post, manipulative practice enabled by Cobu development team.

I wrote a post on my building’s Cobu chat about if anyone else was experiencing a collective noise issue from the outside and if so, reach out via DM/reply in thread so that we can find neighbours who are dealing with this noise:

“Anyone else in the building notice a loud but persistent humming/vibrational noise in their apartment since a couple of days ago? I noticed it came back after a quiet couple of months and it’s noticeably disturbing.

The building wasn’t great at handling this situation in the past, so I’m hoping to find other neighbours facing this issue so we could collectively work on getting this addressed. Please reply in thread or shoot me a message, thank you.”

Soon after my post started getting liked/commented by others facing this issue, a moderator (“Morgan at Cobu”, who by design can’t be reached out to via message) reply saying “Please be sure to file a maintenance request for any building related issues in the appropriate app. The onsite team is not actively monitoring Cobu and won't be able to address any issues unless informed. Thanks so much!”. After this comment, my post became invisible to others in my building.

Frustrating at best, and egregious manipulation at worst. Let neighbours talk to each other, isn’t that the purpose of your app? Stop enabling the silencing of people’s voices in favour of building’s agenda. Distasteful and dishonourable practice. Do better, Cobu, you’re selling out at the expense of doing the right thing.
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Response from developer

We’re really sorry this left you feeling unheard. Creating space for neighbors to connect and support one another is the heart of why Cobu exists. Your post was hidden because it focused on an ongoing building operations issue, which our current moderation guidelines route to formal maintenance channels so it can be properly addressed. That said, we understand how discouraging it can feel when a conversation with neighbors is cut short. We’re actively reflecting on how to better support community dialogue while still guiding operational issues to the right place. Thank you for speaking up - feedback like this helps us build stronger communities.

Terrible

A rubbish app that censors people for voicing their opinions in spite of facing a crisis in the building. “Morgan” was far from empathetic and just tried to manipulate sentiment

Censorship!!

Cobu is an app that's focused on censoring communities and banning members. This message will be censored. They are a glorified notification app that literally any app including rent cafe can handle. Please do not support fascism.

Response from developer

Thank you for your feedback. We’re sorry this was your experience. Cobu is built to help residents feel connected and more at home in their community. Because Cobu is provided by building management as a shared community resource, we take our Code of Conduct seriously to ensure the space remains constructive, respectful, and welcoming for everyone. Moderation is focused on supporting positive engagement, and banning is a very rare last-resort step, used only in cases like misrepresented identities or repeated or serious violations of community guidelines.

Censorship not community

Hey Morgan! Thanks for being so reactive to our plight that you censored a whole community. Hope you guys get what you deserve.

They replied with a very tone deaf response taking no accountability. I wish I could give them 0 stars. Power genuine community? So censorship is genuine community? Really really sad guys. Glorified notification app with no real benefits
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Response from developer

Thanks for leaving a review. Cobu is designed to help communities communicate in a way that feels safe, respectful, and constructive for all residents. Moderation by our technology and community team is only used to uphold these shared standards, and our aim is always to support healthy, productive conversations. Cobu isn’t the source of official building operations or repair updates, but it offers a shared space for neighbors to stay connected and informed. Our team is always available at customersuccess@livecobu.com for questions or feedback.

Morgan from Cobu

Terrible experience using the app. This isn’t a community app if you can’t discuss anything “negative” such as water outages with other residents.

Response from developer

Thanks for sharing your feedback. Cobu is built to help neighbors connect, communicate, and support one another. Open discussion is absolutely welcome, including difficult topics. Cobu is often used during severe weather events, building-wide disruptions, and other stressful situations, when residents come together to share resources and real-time updates. At times, light moderation may take place to help keep conversations constructive, respectful, and focused on being helpful rather than escalating into unproductive exchanges. Our goal is always to foster a supportive community space where everyone feels comfortable participating. Cobu isn’t the source of official building operations or repair updates, but it offers a shared place for residents to stay connected and informed. For questions or feedback, feel free to reach us anytime at customersuccess@livecobu.com.