Buggy app, great robots
I love the Coco service but the app is so buggy that it crashes when I try placing an order. I’ve tried multiple devices (iPhone, iPad, all update to latest software) and payment methods (ApplePay and regular credit card number). Really frustrating, the app logs me out every time I close it too. I feel like these issues should be addressed quickly because they can prevent customers from purchasing Coco’s services. Love the robots though and the pricing is very fair, good restaurant selection in my area too.
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Never ordering from Coco again!
I have had the worst experiences with Coco and if I could, I would give it 0 stars. The last time I ordered from Coco I got a text message saying one part of my order wasn't available and asking if I would like to replace it. I said yes and exactly what I would like it to be replaced by. I then received another text message saying it wasn't possible to replace it. My order was delayed at least 20 minutes and I was in a huge time crunch. But that's not all. When the Coco robot was coming, it stopped moving. So I went to see what happened. The robot was stuck on a tree branch (a small one too) for at least ten minutes before it started moving again. Then, the second time I ordered from Coco, I waited an hour and the food kept getting delayed. As I opened the app, a notification popped up saying my order was cancelled. I wasted an hour waiting for food that was just going to get cancelled. If you want to actually get food, I would advise NOT using Coco. I will never again waste time and money on this app.
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I fricken love coco!
I love seeing these cute little robots zipping down the street. I love how convenient it is ordering from them too! I’ve been watching their little army grow and the agility of the machines increase over the past few years. Def on team coco! 🥡🍔🍕🚗💨
Never ordering from Coco again!
I have had the worst experiences with Coco and if I could, I would give it 0 stars. The last time I ordered from Coco I got a text message saying one part of my order wasn't available and asking if I would like to replace it. I said yes and exactly what I would like it to be replaced by. I then received another text message saying it wasn't possible to replace it. My order was delayed at least 20 minutes and I was in a huge time crunch. But that's not all. When the Coco robot was coming, it stopped moving. So I went to see what happened. The robot was stuck on a tree branch (a small one too) for at least ten minutes before it started moving again. Then, the second time I order from Coco, I waited an hour and the food kept getting delayed. As I opened the app, a notification popped up saying my order was cancelled. I wasted an hour waiting for food that was just going to get cancelled.
If you want to actually get food, I would advise NOT using Coco. I will never again waste time and money on this app.
If you want to actually get food, I would advise NOT using Coco. I will never again waste time and money on this app.
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I would give 0 if it was possible,
Refer program doesn’t work they don’t apply any credit to you . Ordered robot came didn’t opened guy came after 1 hour to pull out order but he just took robot and left and didn’t got anything, even tho it was their fault hesitated to return money and gave me just credit to app for exactly same amount after 1 hour waiting and no food after 11pm 😡
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