Coinmama User Reviews

Top reviews

Worst app ever

When you have issues with this app you can not get any support except through Email. What the heck is that going to do by corresponding by email? I have had an issue for 3 days where this app will continuously repeat asking for a bank code , when I supply it with the code and press continue it will take a minute and the bring up that same screen again and again. I go to check my bank account I see that the money was taken and then placed back in to my account. I have gotten and email from support to screenshot the problem? Really!!!
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Bitcoin.

Why can’t I access my bitcoin account am I been scammed or

My home page not loading

I’m having issues with my account I can’t send cos home page doesn’t load

Recovery

I was impatient to carry out the necessary research but I really wanted to jump on the crypto trading and investment buzz.

Unfortunately for me, I invested 92,400 USD the worth of Bitcoin with a fraudulent company. I was happy to watch my account grow to 320,420 USD within a couple of weeks. But I didn't realize I was dealing with a scam company, until I tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all to no avail. I needed my money back at all cost, because I could not afford to let it go. So I tried all possible means to make sure I recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptography funds with the help of Arnold So I file a report on Arnold Jayden0000 @ gmail. com and he was able to help me get back all my lost funds withing 2 weeks I feel indebted to him. Apart from trying to express my gratitude to them once again using this medium, I will recommend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam to reach out to Arnold Jayden0000 @ gmail. com
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Apps

The apps is not working
Keep asking you to download the latest version.

Crypto Best app Platform with Extraordinary Service

I was impatient to carry out necessary research but I really wanted to jump on the crypto trading and investment buzz. Unfortunately for me, I invested 75,700 GBP worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 214,575 GBP within a couple of weeks. But I didn't realize I was dealing with a scam company, until I tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all to no avail. I needed my money back at all cost, because I could not afford to let it go. So I tried all possible means to make sure I recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptocurrency funds with the help of crimesnetcyber @ gmail So I file a report on crimesnetcyber @ gmail and he was able to help me get back all my lost funds within 2 weeks I feel indebted to him.
Apart from trying to express my gratitude to them once again using this medium, I will recommend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam to reach out to crimesnetcyber @ gmail highly respected
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STILL HASNT LET ME SEND MY CRYPTO OUT!

BEEN TRYING FOR HOURS TO SEND CRYPTO OUT OF THIS WALLET! ERROR AFTER ERROR! NO SUPPORT TO HELP NOBODY TO TALK WITH ON THE PHONE! SCARED

Highest rate I have ever seen

You guys charge very high on my debit card and also don’t give the accurate amount after changing so high on purchasing Bitcoin like common the least you can do is not tamper with the coins you charged my debit card a sum of $495.50 for a Bitcoin purchase of $475 and I’m receiving $412 in Bitcoin like common it isn’t fair
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Response from developer

Hi Jarad, Thanks for reaching out! I’d be happy to explain. The amount of Bitcoin you received was calculated using an average rate amongst all major exchanges with an addition of a spread to account for market fluctuation. For buy transactions, we charge 2.93%-3.9% commission on top of the rate depending on your loyalty level. On credit/debit card orders (this also includes Apple Pay, Google Pay etc.), there is an additional 4.99% express fee. This fee is added after you choose your method of payment. So, if you make an order for $100 and choose credit/debit card as your method of payment, you will pay $105 in total. With this method, you get faster delivery and a rate that is locked at the time of purchase. Your order summary is displayed on-screen before you make your payment and we encourage you to take a look at this and make sure you’re happy with what you’re receiving before completing the payment. Your bank may charge a separate fee for creating the bank transfer, so please consult with them prior to creating an order. Please contact support@coinmama.com if you are still unsure, we are here to help!

Can't use

Open the app, prompt me to download the latest version, then jump back to the apple store, tap open app, enter the app, still prompt me to download the latest version, and jump back to the apple store

Response from developer

Hi there! Sorry to hear you are having issues! Please reach out to support@coinmama.com & we would be more than happy to check out the issue right away! We look forward to hearing from you! Thanks :)

Transaction issue

I can’t seem to send the amount of bitcoin i have in my wallet why

Response from developer

Hey Philip! Very sorry to hear that! Please contact support@coinmama.com & we will be sure to investigate this right away for you! We look forward to hearing from you & thanks for the review! - The Coinmama Team

Simple use

Hi