Coles Mobile Wallet User Reviews

Coles Mobile Wallet
Coles Mobile Wallet
Coles Financial Services

What users say

Top reviews

Not working again

This app consistently fails to work. Logs you out and then doesn’t accept your details. Ready to hand back my credit card

I could write a better app while drunk

The interface is wild… lots of different fonts and I’ll-fitting text blocks.
I managed to activate my card but after that I am completely unable to log in!

Absolutely wild.
Haven’t seen an app this bad for a while tbh.

No periodic payment option

Lowest features in the current market

Unable to process your request

Like numerous other reviews, I can’t sign in at all. What is the point of offering this app when it is so fundamentally broken?

Stupid Changes

Removing Screenshots is quite possibly the dumbest thing I have ever seen done to this app. I used to be able to share a small portion of pending transactions with my wife but now I have to photograph the phone and send it - which defeats the useless screenshot blocking. Add it back in for your customers.
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Useless App

This app has been useless since March. I can’t even access it and the help desk ppl keep saying the same thing. Delete, reinstall etc. Nothing works. This app hasn’t been updated for months so I think their IT department needs a reshuffle.

Very unreliable

Wow cannot logged me out after card activation. Now cannot login says unable to process request. Force close app, reinstalled app, no luck.

Absolute rubbish

The app won’t allow me to log in and even after several calls to the help line and promises of return calls to fix it I’m still not able to use it

Very bad

There’s not much functionality in this app. I wish Coles will copy the app of other credit card providers or banks.

Why app that cannot let you login

Always getting unable to process your request error.

Please add back the ability to take screenshot of the transactions

Please add back the ability to take screenshot of the transactions

Wrong type of security!

Clearly your latest update has added a very UNHELPFUL “security feature”. It’s now impossible to take a useful screenshot of financial screens, with the result being a black void!
This may suggest “security” but in fact delivers the opposite and more. I no longer have the ability to send images of transaction listings when necessary, etc.
Please roll this back as I’m sure I’m not the only one needing this.
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Zero stars again

I have been trying to log into this app for months and I cannot get past the login stage. It used to work and whatever the developers have done has been a total disaster. No one seems interested in fixing it.

Random mid month payment and 44 days only interest free

For *years* paid off at the start of each month. Now this system requires a mid month payment too for no particular reason - or $30 late payment for not paying a random $25 minimum in addition. Why?!?!?!?

Can’t screenshot app on iPhone

In the past I’d keep screenshots to remind me of payments. But today all I’m getting is a black screen image.

Is this some dumb “security feature”?

BPAY - mobile phone versi9ns

Latest update only allows you to ADD new BPAY transactions . You CANT select an EXISTING bpay to modify. Crazy

Useless app

I have tried to connect to this app at least 30 times, disconnecting app and reconnecting app.
I get to a certain point and I can’t go any further.
I have contacted Coles financial at least 6 times to report this issue and it still the same. It was fantastic 6 months ago but not now.

Don’t bother

After receiving my Cole’s Mastercard I have tried to register and add to wallet. Totally frustrating experience so now after calls to Indian call center and no success I have decided to not continue. I wouldn’t even give 1 star.

Useless

I share the account with my husband yeh we can’t share the full app.

Not much use at all

Unfortunetly under this app we can not pay and change the date as we want it or pay earlier…. And amount as well so we have to stick with what it said…. Paid in Full or in minimum amount. Even if we try to look our statement we have to throug so many passport or pin even we were already open the app…. Basicly this app just have to many button to klick on. I dont really like it but has to stick with it… but thinking to let it go actually.
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