Commerce Bank for iPhone User Reviews

Customer Experience

Positive experience59.1% of reviews
Neutral7.0% of reviews
Negative experience33.9% of reviews

~ Based on 301 written reviews from the US App Store.

What users say

Is Commerce Bank for iPhone Safe?

Commerce Bank for iPhone appears safe based on user ratings. AppsHunter Safety Score for Commerce Bank for iPhone is 95/100.

This assessment is based on 147,056 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.6% of ratings point to a safe experience
2.6% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 142,183 App Store ratings for Commerce Bank for iPhone.

Is Commerce Bank for iPhone Legit?

Commerce Bank for iPhone appears to be a legitimate app. AppsHunter Legitimacy Score for Commerce Bank for iPhone is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Error

Last month or so every time I open the app it throws an error saying something went wrong. It used to just open using face id after I clicked OK but now it fails to open at all.

Glitch when opening

Every time I open the app now, I get an error message that says something went wrong, try again. This is using face recognition. When I try it again, it works.

App don’t work on my phone

About a week ago the app stopped working on my AT&T iPhone XR. Don’t know if they trying to say the phone is old or what but when I go to the website is say web address can’t be found!?!

Embarrassing

Mobile App and the automated phone system is a complete joke. Explain to me how I cannot Unlock my account outside of normal business hours in the ripe year of 2026. There is no option to Unlock in the app or by calling the automated line. Have to wait for normal business hours to reach my own financial information. How embarrassing for Commerce Bank. Will never use them in the future. Get your loans/etc elsewhere.
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Great service

Thank you for all your service! Been with commerce since 1998! Great bank!

Love the no interest

It’s my favorite card! App is very easy to navigate!

Great

Had for 3 years now every time I open it it asks me to rate it, I do, please stop asking if I like the app I do.

Yeah

I use it pretty much daily. Easy to use. Thanks for letting me use. Hope this review helps other people want to use the app. Also hope it stops asking me to make a review every time I use it.

Easy breezy

Love this app. Very user friendly and dependable.

Bank is doing excellent.

Very well protected and professional…

Not user friendly

Just not very functional, not easy to find everything you want/need. New account doesn’t just load onto mobile, only my old account is still loaded so I’m not able to check my balance or see activity on the new account.

Joe

Works great

Stop

Stop

30 years of great service

Construction bs account for 30 years

No to constant requests

It seems like I am asked almost every week to rate this app. I’ve always given 5 stars. From now on I’m giving 1 star until the constant requests end.

Commerce Bank

I have been using this bank, Commerce, for about 20 years now and have always been pleased with their services. They are courteous in all aspects and very professional!
I highly recommend them to other people!! Their professionalism is outstanding and I would never want to change!

Terrible

Terrible bank

Unable to change users

Sign in under one user. When I try to sign in with another valid user it shows the accounts of the first. Also Zelle does not work because I have it set up on my home computer.

Trying to find out how to go paper this is ridiculous

Ridiculous trying to figure out how to go paperless on this app

Happy

The app and it set up are very easy to navigate. I never have any problem paying my bill, looking at my credit score, maintaining my balance and always being aware of transactions that have transpired immediately. Kudos.