Field
Garbage
Huge Timesaver
This app has saved our employees significant time entering their time and expenses. We do not use the geolocation features, but the connection to ComputerEase for job information and the capture of expense information from receipt photos are life savers. These features make entries easier and also ensures that they are more accurate. The approval process is easy to navigate and intuitive. Overall the app is very user friendly while bringing significant benefits to our company as a whole.
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Manager
The New versions are working great. Love the real time integration.
Too many steps
We started using this app a couple months ago when the previous CE Time Entry app was being sunsetted. We assumed it would be as streamlined as the previous app or better along with more functionality. I realize the geofencing is helpful for certain companies so that’s a nice option. My biggest complaint from almost every employee in the field is that they have to get a code almost every day unless they use device authentication (which many choose not to). I cannot understand why an app like this would time out after 24 hours. Why not at least make it 36 so they only have to do this on a Monday vs every day. Most apps once you’re in it’s ready to go when you open it (unless finance which makes sense). Also, really wish we could turn off the sign/submit feature. More added steps we don’t need. We also get errors when trying to delete an entry. Also, employees cannot edit entries after we retrieve them which seems ridiculous. I’m hoping some of this is resolved in the future.
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Poorly developed and tested
Very disappointed in the “new” version of the app. First round testing identified functionality in the previous app that isn’t in this one resulting in a very inefficient process for field employees. I’m surprised CE’s testing didn’t identify this. This and other inefficiencies have proven frustrating. If we had other options, we wouldn’t be using this.
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