Connect America User Reviews

Top reviews

Can find account

Bad app ever, entered my phone multiltimes and same result.

Response from developer

We’re sorry to hear about your experience and appreciate the opportunity to assist you. From what you’ve described, it sounds like there may be an issue with your account setup. Our team would be happy to help resolve this. Please reach out to our Customer Support team at caresupervisors@medicalalert.com or call us at 877-266-0733, and we will work with you to get this corrected as quickly as possible.

Can’t Setup thru App

I got this new device through my medical insurance and the app said start your account here. So I did and then it said can’t find your account. Call tech support. it turns out you *cannot* set up your account through the app, you have to CALL support to start your account.

Response from developer

We’re sorry to hear about your experience and appreciate the opportunity to assist you. From what you’ve described, it sounds like there may be an issue with your account setup. Our team would be happy to help resolve this. Please reach out to our Customer Support team at caresupervisors@medicalalert.com or call us at 877-266-0733, and we will work with you to get this corrected as quickly as possible.