Driver Joe H
First time user, easy, friendly, enjoyable, will definitely use again.
Absolutely rubbish, get a taxi or drive or normal bus
This app is completely useless and the least intuitive I have ever used.
I’ve got 10 ‘O’ levels, 3 ‘A’ levels, a B.Sc (Hons) degree in Computer Science and run my own successful business but unable to get this app to find a route into Shrewsbury from anywhere near my house - even though there are DRT Connect on Demand stops all around me.
The buses looks clean and tidy but there is no surprise they are nearly always empty because booking one is probably only possible by winners of the 1% Club.
I’ve got 10 ‘O’ levels, 3 ‘A’ levels, a B.Sc (Hons) degree in Computer Science and run my own successful business but unable to get this app to find a route into Shrewsbury from anywhere near my house - even though there are DRT Connect on Demand stops all around me.
The buses looks clean and tidy but there is no surprise they are nearly always empty because booking one is probably only possible by winners of the 1% Club.
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Convenient and great value
Great ! A first time user of this new service. Great value, convenient and such a luxury in a new bus! I would definitely recommend using this service and as the saying goes ‘use it or lose it’ .
I travelled from my home ( a new housing estate ) to the centre of Shrewsbury and was dropped off at a convent spot. All this was done using the app Connect On Demand.
I travelled from my home ( a new housing estate ) to the centre of Shrewsbury and was dropped off at a convent spot. All this was done using the app Connect On Demand.
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Terrible app letting down great staff
The buses and staff are brilliant and deserve five stars, but the app is terrible. The council have clearly farmed it out to the lowest bidder and have still been over charged. Bus details are inaccurate, you often can’t prebook tickets, yet can’t get them on the day either, and when you do manage to get a bus somewhere often get abandoned and need to taxi home instead. The office staff are great and make up for many of the deficits of the app, but are only in the office four hours a day, five days a week, so can’t be relied on out of hours. The service is such a good idea and deserves to be a success but with this app letting it down, never will be.
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Connect on Demand
I’m really impressed with the Connect on Demand service.
It’s lovely to know exactly when your bus is due and travel in style to your destination.
It’s an amazing service.
It’s lovely to know exactly when your bus is due and travel in style to your destination.
It’s an amazing service.
