Pet Feeder won’t connect to new app
Had this specific pet feeder for 5 years. Made the switch from the lasersmarthome app and connect smarthome doesn’t recognise my device. Be careful!
Sluggish, Clunky, Junk!
New errors: “Playback Error”:
“Video playback is not supported”.
- wtf?? I close down app , relaunch it and woks. But how many times should I have to do this in a day??? FIX ASAP.
Crappier than amateur technology, it’s utter junk! No longer get Device Alert notifications on either of my two cameras; CSH-2KOPT, nor CSH-2KODC. No longer can view recorded footage. Under messages I can see: “Human body detected 5:50 PM | CSH-2KOPT has detected human body” (and shows a clip preview). But when I click on View it doesn’t show anything, it says: “Local Storage 1.0x No events detected”. However there is footage recorded inside the SD card, which is a pain having to climb to roof to retrieve the SD card and connect to computer! FIX THESE ASAP! The feature: “Drag/Resize the red frame to set an activity area” never, ever works, useless ! – that’s with both Laser SmartHome and Connect SmartHome apps - it’s a very amateurish system all round. A very expensive kid’s toy! Image quality is a laugh and software at kid’s level. When the rare occasion it works, it takes too long to: “establishing encripted channel”, before I can view anything, specially after an alert. Sometimes 30mins goes by without recording anything. Hardly ever records the beginning of action, instead you only see the end, i.e. neighbour is leaving my driveway, I only see the end of his car leaving the frame! Twice now, there were two people, on separate occasions entering the front of my house, picking up something and the cameras never recorded! I only saw from my other side camera a tiny bit of the action on the edge of frame!! The main camera (pan and tilt) at the front never picked it up. Other times it recorded the sound of my gate being opened, but not the person entering. Quite often the sound is delayed, out of sync of the recording. Cannot read a car’s rego 3m away, in bright sunny day. The Timeline is very sluggish to scroll and at time it jumps back to 12h before what I was watching. Very temperamental. Vídeo green/red lines on timeline are too close together and it’s very difficult to scroll through as gaps between videos are too close, so a normal scrolling jumps the length of two lines (videos) together. The timeline should be less compact for more accuracy. At few hundreds dollars, it’s so very disappointing product.
“Video playback is not supported”.
- wtf?? I close down app , relaunch it and woks. But how many times should I have to do this in a day??? FIX ASAP.
Crappier than amateur technology, it’s utter junk! No longer get Device Alert notifications on either of my two cameras; CSH-2KOPT, nor CSH-2KODC. No longer can view recorded footage. Under messages I can see: “Human body detected 5:50 PM | CSH-2KOPT has detected human body” (and shows a clip preview). But when I click on View it doesn’t show anything, it says: “Local Storage 1.0x No events detected”. However there is footage recorded inside the SD card, which is a pain having to climb to roof to retrieve the SD card and connect to computer! FIX THESE ASAP! The feature: “Drag/Resize the red frame to set an activity area” never, ever works, useless ! – that’s with both Laser SmartHome and Connect SmartHome apps - it’s a very amateurish system all round. A very expensive kid’s toy! Image quality is a laugh and software at kid’s level. When the rare occasion it works, it takes too long to: “establishing encripted channel”, before I can view anything, specially after an alert. Sometimes 30mins goes by without recording anything. Hardly ever records the beginning of action, instead you only see the end, i.e. neighbour is leaving my driveway, I only see the end of his car leaving the frame! Twice now, there were two people, on separate occasions entering the front of my house, picking up something and the cameras never recorded! I only saw from my other side camera a tiny bit of the action on the edge of frame!! The main camera (pan and tilt) at the front never picked it up. Other times it recorded the sound of my gate being opened, but not the person entering. Quite often the sound is delayed, out of sync of the recording. Cannot read a car’s rego 3m away, in bright sunny day. The Timeline is very sluggish to scroll and at time it jumps back to 12h before what I was watching. Very temperamental. Vídeo green/red lines on timeline are too close together and it’s very difficult to scroll through as gaps between videos are too close, so a normal scrolling jumps the length of two lines (videos) together. The timeline should be less compact for more accuracy. At few hundreds dollars, it’s so very disappointing product.
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Sluggish, Clunky, Junk!
Crappier than amateur technology, it’s utter junk!
No longer get Device Alert notifications on either of my two cameras;
CSH-2KOPT, nor CSH-2KODC.
No longer can view recorded footage.
Under messages I can see: “Human body detected 5:50 PM | CSH-2KOPT has detected human body” (and shows a clip preview). But when I click on View it doesn’t show anything, it says: “Local Storage 1.0x No events detected”. However there is footage recorded inside the SD card, which is a pain having to climb to roof to retrieve the SD card and connect to computer! FIX THESE ASAP!
The feature: “Drag/Resize the red frame to set an activity area” never, ever works, useless ! – that’s with both Laser SmartHome and Connect SmartHome apps - it’s a very amateurish system all round.
A very expensive kid’s toy!
Image quality is a laugh and software at kid’s level. When the rare occasion it works, it takes too long to: “establishing encripted channel”, before I can view anything, specially after an alert.
Sometimes 30mins goes by without recording anything. Hardly ever records the beginning of action, instead you only see the end, i.e. neighbour is leaving my driveway, I only see the end of his car leaving the frame!
Twice now, there were two people, on separate occasions entering the front of my house, picking up something and the cameras never recorded!
I only saw from my other side camera a tiny bit of the action on the edge of frame!! The main camera (pan and tilt) at the front never picked it up.
Other times it recorded the sound of my gate being opened, but not the person entering. Quite often the sound is delayed, out of sync of the recording.
Cannot read a car’s rego 3m away, in bright sunny day.
The Timeline is very sluggish to scroll and at time it jumps back to 12h before what I was watching. Very temperamental.
Vídeo green/red lines on timeline are too close together and it’s very difficult to scroll through as gaps between videos are too close, so a normal scrolling jumps the length of two lines (videos) together.
The timeline should be less compact for more accuracy.
At few hundreds dollars, it’s so very disappointing product.
No longer get Device Alert notifications on either of my two cameras;
CSH-2KOPT, nor CSH-2KODC.
No longer can view recorded footage.
Under messages I can see: “Human body detected 5:50 PM | CSH-2KOPT has detected human body” (and shows a clip preview). But when I click on View it doesn’t show anything, it says: “Local Storage 1.0x No events detected”. However there is footage recorded inside the SD card, which is a pain having to climb to roof to retrieve the SD card and connect to computer! FIX THESE ASAP!
The feature: “Drag/Resize the red frame to set an activity area” never, ever works, useless ! – that’s with both Laser SmartHome and Connect SmartHome apps - it’s a very amateurish system all round.
A very expensive kid’s toy!
Image quality is a laugh and software at kid’s level. When the rare occasion it works, it takes too long to: “establishing encripted channel”, before I can view anything, specially after an alert.
Sometimes 30mins goes by without recording anything. Hardly ever records the beginning of action, instead you only see the end, i.e. neighbour is leaving my driveway, I only see the end of his car leaving the frame!
Twice now, there were two people, on separate occasions entering the front of my house, picking up something and the cameras never recorded!
I only saw from my other side camera a tiny bit of the action on the edge of frame!! The main camera (pan and tilt) at the front never picked it up.
Other times it recorded the sound of my gate being opened, but not the person entering. Quite often the sound is delayed, out of sync of the recording.
Cannot read a car’s rego 3m away, in bright sunny day.
The Timeline is very sluggish to scroll and at time it jumps back to 12h before what I was watching. Very temperamental.
Vídeo green/red lines on timeline are too close together and it’s very difficult to scroll through as gaps between videos are too close, so a normal scrolling jumps the length of two lines (videos) together.
The timeline should be less compact for more accuracy.
At few hundreds dollars, it’s so very disappointing product.
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Disconnect
The app gets disconnected again and again after some time even using it frequently. I used the app last night and in morning it got disconnected.
Auto
AWESOME. THIS DEVICE IS HEAVEN SENT AS I HAVE LOST (2) REMOTES KEEP HAVING SPEND MONEY REPLACE. NOT NO MORE. GREAT PRODUCT EASY INSTALLATION.
