Disconnect
The app gets disconnected again and again after some time even using it frequently. I used the app last night and in morning it got disconnected.
Auto
AWESOME. THIS DEVICE IS HEAVEN SENT AS I HAVE LOST (2) REMOTES KEEP HAVING SPEND MONEY REPLACE. NOT NO MORE. GREAT PRODUCT EASY INSTALLATION.
enable haptics
would be better if haptics can be enabled when using the smart wireless garage doors and add it on apple car play
Sluggish, Clunky, Junk!
No longer get Device Alert notifications on either of my two cameras; CSH-2KOPT, nor CSH-2KODC.
No longer can view recorded footage. Under messages I can see: Human body detected 5:50 PM | CSH-2KOPT has detected human body (and shows a clip preview). But when I click on View it doesn’t show anything, it says: Local Storage 1.0x No events detected. However there is footage recorded inside the SD card, which is a pain having to climb to roof to retrieve the SD card and connect to computer! FIX THESE ASAP!
The feature: “Drag/Resize the red frame to set an activity area” never, ever works, unless!
P.S. that’s with both Laser SmartHome and Connect SmartHome apps - it’s a very amateurish system all round. A very expensive kid’s toy! Image quality is a laugh and software at kid’s level Takes too long to “establishing encripted channel”, before I can view anything, specially after an alert.
Sometimes 30mins goes by without recording anything. Hardly ever records the beginning of action, instead you only see the end, i.e. neighbour is leaving my driveway, I only see the end of his car leaving the frame! Twice now, there were two people, on separate occasions entering the front of my house, picking up something and the cameras never recorded! I only saw from my other side camera a tiny bit of the action on the edge of frame!!
The main camera (pan and tilt) at the front never picked it up. Other times it recorded the sound of my gate being opened, but not the person entering. Quite often the sound is delayed, out of sync of the recording. Cannot read a car’s rego 3m away, in bright sunny day. Timeline is very sluggish to scroll and at time it jumps back to 12h before what I was watching.
Very temperamental. Vídeo green/red lines on timeline are too close together and it’s very difficult to scroll through as gaps between videos are too close, so a normal scrolling jumps the length of two lines (videos) together.
The timeline should be less compact for more accuracy. Very disappointing
No longer can view recorded footage. Under messages I can see: Human body detected 5:50 PM | CSH-2KOPT has detected human body (and shows a clip preview). But when I click on View it doesn’t show anything, it says: Local Storage 1.0x No events detected. However there is footage recorded inside the SD card, which is a pain having to climb to roof to retrieve the SD card and connect to computer! FIX THESE ASAP!
The feature: “Drag/Resize the red frame to set an activity area” never, ever works, unless!
P.S. that’s with both Laser SmartHome and Connect SmartHome apps - it’s a very amateurish system all round. A very expensive kid’s toy! Image quality is a laugh and software at kid’s level Takes too long to “establishing encripted channel”, before I can view anything, specially after an alert.
Sometimes 30mins goes by without recording anything. Hardly ever records the beginning of action, instead you only see the end, i.e. neighbour is leaving my driveway, I only see the end of his car leaving the frame! Twice now, there were two people, on separate occasions entering the front of my house, picking up something and the cameras never recorded! I only saw from my other side camera a tiny bit of the action on the edge of frame!!
The main camera (pan and tilt) at the front never picked it up. Other times it recorded the sound of my gate being opened, but not the person entering. Quite often the sound is delayed, out of sync of the recording. Cannot read a car’s rego 3m away, in bright sunny day. Timeline is very sluggish to scroll and at time it jumps back to 12h before what I was watching.
Very temperamental. Vídeo green/red lines on timeline are too close together and it’s very difficult to scroll through as gaps between videos are too close, so a normal scrolling jumps the length of two lines (videos) together.
The timeline should be less compact for more accuracy. Very disappointing
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Sluggish, Clunky, Junk!
No longer get Device Alert notifications on either of my two cameras; CSH-2KOPT, nor CSH-2KODC
No longer can view recorded footage. Under messages I can see:
Human body detected
5:50 PM | CSH-2KOPT has detected human body (and shows a clip preview). But when I click on View it doesn’t show anything, it says:
Local Storage
1.0x
No events detected. However there is footage recorded inside the SD card, which is a pain having to climb to roof to retrieve the SD card and connect to computer!
FIX THESE ASAP!
P.S. that’s with both Laser SmartHome and Connect SmartHome apps - it’s a very amateurish system all round.
A very expensive kid’s toy! Image quality is a laugh and software at kiddy’s level Takes too long to “establishing encripted channel”, before I can view anything, specially after an alert. Sometimes 30mins goes by without recording anything. Hardly ever records the beginning of action, instead you only see the end, i.e. neighbour is leaving my driveway, I only see the end of his car leaving the frame! Twice now, there were two people, on separate occasions entering the front of my house, picking up something and it never recorded! I only saw from my other side camera a tiny bit of the action on the edge of frame!! The main camera (pan and tilt) at the front never picked it up. Other times it recorded the sound of my gate being opened, but not the person entering. Quite often the sound is delayed, out of sync of the recording. Cannot read a car’s rego 3m away, in bright sunny day. Timeline is very sluggish to scroll and at time it jumps back to 12h before what I was watching. Very temperamental. Vídeo green/red lines on timeline are too close together and it’s very difficult to scroll through as gaps between videos are too close, so a normal scrolling jumps the length of two lines (videos) together. The timeline should be less compact for more accuracy. Very disappointing
No longer can view recorded footage. Under messages I can see:
Human body detected
5:50 PM | CSH-2KOPT has detected human body (and shows a clip preview). But when I click on View it doesn’t show anything, it says:
Local Storage
1.0x
No events detected. However there is footage recorded inside the SD card, which is a pain having to climb to roof to retrieve the SD card and connect to computer!
FIX THESE ASAP!
P.S. that’s with both Laser SmartHome and Connect SmartHome apps - it’s a very amateurish system all round.
A very expensive kid’s toy! Image quality is a laugh and software at kiddy’s level Takes too long to “establishing encripted channel”, before I can view anything, specially after an alert. Sometimes 30mins goes by without recording anything. Hardly ever records the beginning of action, instead you only see the end, i.e. neighbour is leaving my driveway, I only see the end of his car leaving the frame! Twice now, there were two people, on separate occasions entering the front of my house, picking up something and it never recorded! I only saw from my other side camera a tiny bit of the action on the edge of frame!! The main camera (pan and tilt) at the front never picked it up. Other times it recorded the sound of my gate being opened, but not the person entering. Quite often the sound is delayed, out of sync of the recording. Cannot read a car’s rego 3m away, in bright sunny day. Timeline is very sluggish to scroll and at time it jumps back to 12h before what I was watching. Very temperamental. Vídeo green/red lines on timeline are too close together and it’s very difficult to scroll through as gaps between videos are too close, so a normal scrolling jumps the length of two lines (videos) together. The timeline should be less compact for more accuracy. Very disappointing
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Fire your engineers
Crashes on iPhone 17?! on start up. No testing and launches updates.
All useless incompetent dumb engineers nowadays graduating.
All useless incompetent dumb engineers nowadays graduating.
Waste of money
Save your dollars buy something else
Light issues
I can’t change the colour of the orange light to lighter colour anymore it just gets dimmer and it’s been like this for ages please fix.
Apple carplay would be great
This is a handy thing to have. We use the automatic door opener but it would be super handy if there was an apple carplay app so i didnt have to get my phone out every time i drive in the shed
Sluggish, Clunky, Junk!
A very expensive kid’s toy!
Image quality is a laugh and software at kiddy’s level
Takes too long to “establishing encripted channel”, before I can view anything, specially after an alert.
Sometimes 30mins goes by without recording anything.
Hardly ever records the beginning of action, instead you only see the end, i.e. neighbour is leaving my driveway, I only see the end of his car leaving the frame!
Twice now, there were two people, on separate occasions entering the front of my house, picking up something and it never recorded!
I only saw from my other side camera a tiny bit of the action on the edge of frame!! The main camera (pan and tilt) at the front never picked it up.
Other times it recorded the sound of my gate being opened, but not the person entering.
Quite often the sound is delayed, out of sync of the recording.
Cannot read a car’s rego 3m away, in bright sunny day.
Timeline is very sluggish to scroll and at time it jumps back to 12h before what I was watching.
Very temperamental.
Vídeo green/red lines on timeline are too close together and it’s very difficult to scroll through as gaps between videos are too close, so a normal scrolling jumps the length of two lines (videos) together.
The timeline should be less compact for more accuracy.
Very disappointing
Image quality is a laugh and software at kiddy’s level
Takes too long to “establishing encripted channel”, before I can view anything, specially after an alert.
Sometimes 30mins goes by without recording anything.
Hardly ever records the beginning of action, instead you only see the end, i.e. neighbour is leaving my driveway, I only see the end of his car leaving the frame!
Twice now, there were two people, on separate occasions entering the front of my house, picking up something and it never recorded!
I only saw from my other side camera a tiny bit of the action on the edge of frame!! The main camera (pan and tilt) at the front never picked it up.
Other times it recorded the sound of my gate being opened, but not the person entering.
Quite often the sound is delayed, out of sync of the recording.
Cannot read a car’s rego 3m away, in bright sunny day.
Timeline is very sluggish to scroll and at time it jumps back to 12h before what I was watching.
Very temperamental.
Vídeo green/red lines on timeline are too close together and it’s very difficult to scroll through as gaps between videos are too close, so a normal scrolling jumps the length of two lines (videos) together.
The timeline should be less compact for more accuracy.
Very disappointing
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Was charged a fee do not download
Scam products don’t work
User friendly
It would be very helpful if was programmed to use on AppleWatch thanks!
Justin
Works well with the garage door opener but sadly this app is not compatible with Siri, so voice command are not supported
Please add watch support
I generally enjoy this app and use it daily for many of my lights and cameras.
I would give the a 5 star rating if it had a watch companion. The Genio app supports Apple Watch. Please also add watch support.
I would give the a 5 star rating if it had a watch companion. The Genio app supports Apple Watch. Please also add watch support.
Terrible
We have the outdoor home cameras. Every item we change PIR Motion Detection it doesn’t work the first time. We have to physically go into the app twice to change it. For instance, if we change it from “High” to “Off” and then exit, it remains on High. This happens every single time. We then have to go in and do it a second time. This is incredibly annoying. The app is also very glitchy.
We’re now looking at alternative cameras.
We’re now looking at alternative cameras.
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Don’t bother
I’m about to give up on these lights. Every few days they disconnect and start flashing. The app tries to re-add them and fails. I have to basically remove and reinstall them again, meaning I lose all my automation and settings. Switching back to normal bulbs would be easier at this point.
It wants your personal information, to connect your devices.
This app just feels like a scam, to get your personal details by locking access.
This or Genio?
Hi, I have many smart globes and camera and really enjoy the flexibility. I have to wonder, this smartphone app looks near identical to the Mirabella Genio app. Is it based on that app or could either be used?
I ask because the Genio app has an Apple Watch companion app and I really want that. I’m heavily considering switching apps but don’t want to pair all my devices again.
Is there any chance of a Watch companion app for Connect SmartHome?
Thank you.
I ask because the Genio app has an Apple Watch companion app and I really want that. I’m heavily considering switching apps but don’t want to pair all my devices again.
Is there any chance of a Watch companion app for Connect SmartHome?
Thank you.
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LED bulb has cost bot no function of smarts
Absolutely rubbish, followed instructions over and over for an hour. Nothing, plain old way to bright bulb that cost me 5 times as much as it should have. Purchased at AustPost disappointed they carry such dodgy merchandise. I guess nowhere is safe. Scammers scam.
RGB light control and scenarios are primitive/useless
I bought some lightbulbs for my home, thinking it would be great if I could automate lighting, the setup was relatively straightforward. However, when I went to set up automation and smart control settings, which for some reason is called a scenario, I found very limited controls/options regarding the RGB functions, and the FAQ was absolutely useless fobbing off the reasoning for this lack of control as not their problem.
To any developer reading this, I would like to see some more precise control of lighting not just a colour wheel and some sliders, maybe some text boxes containing numeric values that are adjustable, also some controls in the scenarios setup.
To any developer reading this, I would like to see some more precise control of lighting not just a colour wheel and some sliders, maybe some text boxes containing numeric values that are adjustable, also some controls in the scenarios setup.
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