Connecteam Team Management App Reviews: Is It Legit?

Name: Connecteam Team Management App
Rating: 4.86093 (61852 reviews)

Connecteam Team Management App

Connecteam, Inc

💼 Business

Customer Experience

Positive experience57.4% of reviews

Neutral8.1% of reviews

Negative experience34.5% of reviews

~ Based on 507 written reviews from the US App Store.

What users say about Connecteam Team Management App

Reviews of Connecteam Team Management App are mixed: the Business app is rated 4.9/5 from 62K App Store ratings. What users like most: easy to use, helpful for small businesses. Top complaints: buggy app with frequent crashes, high battery drain. Summarized from real user reviews.

Positive things

🚀Easy to use
👍Helpful for small businesses
🚀Customizable
👍Great customer support
🚀Efficient time tracking
👍Streamlines communication

Negative things

🐛Buggy app with frequent crashes
🔋High battery drain
🔒Privacy concerns with location tracking
👎Poor UI/UX design
👎Limited functionality in free version

Is Connecteam Team Management App Safe?

Connecteam Team Management App appears safe based on user ratings. AppsHunter Safety Score for Connecteam Team Management App is 97/100.

This assessment is based on 61,852 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.3% of ratings point to a safe experience

1.3% of ratings suggest some concerns

1.4% of ratings point to a risky experience

~ Based on 61,375 App Store ratings for Connecteam Team Management App.

Is Connecteam Team Management App Legit?

Connecteam Team Management App appears to be a legitimate app. AppsHunter Legitimacy Score for Connecteam Team Management App is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Easy, thorough, reliable

I was skeptical, but after several months of using this app, I am 150% pleased with this app. I can’t believe how thorough it is, with onboarding tools, scheduling that is so easy, time clock with text reminders, and time off requests with PTO tracking. The “help” section has easy videos to help setting up EVERYTHING! It’s been 100% reliable and I love it!

JDJen duck

14 days ago

App has gone downhill

Been using this app for several years now and over the past few months it has gotten worse and worse. The app is slower to respond to everything. I used to be able to log breaks wherever I was, now I have to leave the building and go outside in order for the app to pick up my GPS. None of this was an issue up until a couple of months ago

RRendyy1

15 days ago

How happy you are depends on your employer

If your employer is a control freak, you will absolutely hate this app. If your employer is a down-to-earth person, you would love this app. This app is extremely customizable, you never know which way the wind will blow.

BBYKOVvvv

17 days ago

Response from developer

Hi, we're sorry to hear about your frustration! We'd like to clarify that Connecteam is highly customizable, and the restrictions you've described are based on how your company's admins have chosen to configure the app. Connecteam supports editing timesheets, correcting shifts, and making changes without having to contact payroll. However, your company can choose to limit these permissions based on its internal policies. We encourage you to share this feedback with your managers, as they can easily adjust these settings to give you more flexibility. We hope this helps clarify that these restrictions aren't limitations of Connecteam itself!

Makes clocking in easy!

I use this app for my work scheduling and clocking in and out. Makes it easy!

TGTEEOFF GOLF

19 days ago

Possible Darken background

In the next update we should be able to darken the background of the a app it’s always bright even if you turn down the phones brightness

KkaygriffinKT

19 days ago

Response from developer

Thanks for the feedback! We hope to add dark mode in the near future 🙏

Good but needs some tweaks

Really good but could do with some minor changes and adjustments but all round a good app

GGeorgie.J.s

20 days ago

Is a bug

My Clair is not working at the moment

Bbigmatt🤘🏿

20 days ago

Frustrating App

Very frustrating app. I spent hours trying to get notifications to work with no luck. Contacted support and they were no help either. App seems to be full of bugs. Save your time and use something else that actually works.

JJonr80

20 days ago

Great

Great idea, but kind of lame that my employees need to bug me with “edit requests” just because they needed to make an adjustment in their notes after clocking out…at least give a timeframe in which they can edit their notes before clocking out so they are not bugging me with requests and notifications.

DDanieElif

21 days ago

Caregiver

As a new caregiver helping the elderly and love ones this app takes me right to my schedule, and is very easy to use .

BTBaltimore Toya

a month ago

Very simple to use

Very good app to keep track of everything and submit my timesheets etc. looking forward to how you guys develop and improve this app in the future :))))

Lllkaii77

a month ago

Great app.

Very useful!

Wwhhrn

a month ago

How bad is this garbage

This is the worst garbage I have seen. What happened to my whole day? As this was a travel day I was out of range for most of it and it logged off automatically part way through. Now I have to calculate everything manually due to changing through time zones as well. Why do you keep making it worse

PAPhase Angle

a month ago

Response from developer

Hi, we're sorry to hear about your experience! Based on your description, it sounds like your company may have enabled automatic clock-out when users leave a designated work area (geofence). This is an optional feature configured by your company's admins, not a restriction imposed by Connecteam. Companies can choose whether to enable it based on their needs. If you believe you were clocked out incorrectly, especially while traveling, we recommend discussing this with your managers. They can review your hours, make any necessary corrections, and adjust these settings to better accommodate your work. We hope this helps clarify what may have happened!

Very glitchy and slow

Can’t cancel a request I mistakenly made; and the app is very glitchy.

Oopsticslayer

a month ago

Time clock

I should be able to stay signed in and not logged out just because I have my settings set to only while using the app.
The time clock doesn’t need to track me all shift long and need to be set to Always.
This needs to be changed back like it was before the update.

**TomJ*

a month ago

Worst App Ever

This is the worst system I have ever seen. App controls everything you do, this is NOT your ordinary timesheet! You only get options to choose from, no freedom to edit your entire pay period. Shift edits do not even cancel if you made a mistake and need to cancel and reedit. You have to manually contact payroll for corrections.

Do not use this app, it’s terrible and not even close user friendly.

BBYKOVvvv

a month ago

Connect team

Sehr gut

LLyzconceptar

a month ago

Employee

As an employee, multiple pop ups when I’m trying to punch in shows a lack of concern for me as a user. What if I have 20 seconds to clock in on time? Doesn’t matter some app developer needs to know how clocking in makes me feel????

BBigJoetharuler8787

a month ago

Selling our data

This app should NOT BE TRACKING ME 117 times when I’m not clocked in or clocking in. Disgusting abuse of my privacy on an app that FORCES you to always allow. Greedy pigs selling our data

GGucci100montana

a month ago

Good, except widgets disappear consistently

The Clair widget inside the app consistently disappears and is hard to access, no one on my management team knows anything about it and it makes it difficult to navigate

RRobotGrimus

a month ago