Connecteam Team Management App User Reviews

Customer Experience

Positive experience58.4% of reviews
Neutral7.9% of reviews
Negative experience33.7% of reviews

~ Based on 478 written reviews from the US App Store.

What users say

Is Connecteam Team Management App Safe?

Connecteam Team Management App appears safe based on user ratings. AppsHunter Safety Score for Connecteam Team Management App is 98/100.

This assessment is based on 56,169 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.3% of ratings point to a safe experience
1.3% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 56,169 App Store ratings for Connecteam Team Management App.

Is Connecteam Team Management App Legit?

Connecteam Team Management App appears to be a legitimate app. AppsHunter Legitimacy Score for Connecteam Team Management App is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great app

Five Stars ⭐️⭐️⭐️⭐️⭐️

Claim

I’m very disappointed with my experience with Connecteam. I originally signed up expecting to pay around $23 per month, but I was unexpectedly charged $102 for the Operations Hub Expert Plan, which is listed at $119/month.

I never intentionally upgraded to the Expert Plan and was shocked to see such a large charge. I contacted support immediately to request a full refund and cancellation.

Customers should be very careful and check their subscription and billing details closely. A jump from around $23 to over $100 per month without me knowingly making that change is extremely frustrating.
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A Generous App!

This is the best app I’ve ever seen for what it does and in general, it is smooth operational. It is beautiful. It is easiest. It is amazing and I’m surely grateful to the developers for allowing you access to every single feature for free for up to 10 users that itself is a miracle to all small businesses and such a great support for the community. I’m very grateful to you guys. Thank you so much.
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Decent App

UI is mediocre but better than other apps like this. The worst part about the app is that it requires your location at all times even when not in use.

Invasive

They require you to have location on at all times, they say they only track when you’re clocked in, my apple tracking showed me tracks me at home as well. If you turn your location settings to “while using” it won’t allow you to use the app…

Issues clocking in

I don’t know if it was the recent update or my own management are trying their possible best just to make sure to spoil this app for us cos tell me why I can’t clock in when I get work, it shows loading for a long period of time (at least more than 5 mins) then I had to refresh and refresh before I could clock in. To clock out too is hell
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First time small business owner

Been using this app for my team at my small business brick and mortar store and it has been a game changer keeping schedules, hours worked, and work tasks all accounted for an organized!

Gathering location data when not needed

Connect teams recently changed their requirements to always allow the app to collect location data, and multiple times during on Sunday after not working the weekend, my phone has let me know that connect teams has checked my location up to 21 times over the weekend when I have not been working. There is no need to check my location when I’m not clocked in. And they do not allow you to clock in unless you have given them permission to use your location at all times
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Excellent App

Appreciate that the app is free for small business. Works great. We use an Amazon Fire tablet as the kiosk. Saves lots of time.

Floor Manager

5

They don’t screen companies! Scam alert!

I was contacted by a company that I was hired and they used this app for onboarding. There were multiple people that were in the same virtual chat. They collected everyone’s social security numbers and bank account information for “Payment” Almost two months later they have given two updates saying they are processing our information, please be patient. I sent a message in the group chat that I thought they were a scam. 2 minutes later I was locked out of the app. I can’t get in and when I try to log in the app says my number and email are not in the system. I’m now going to have to go through the trouble of contacting multiple authorities. I’m am livid and extremely nervous about my bank account and am going to have to change it. Thanks a lot connect team for your garbage app and business practices. I am also contacting attorneys to see my rights here
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Convenient and easy to use

I really like this app. It is convenient and easy to use.

Notifications does not work with T-Mobile iPhone or watch

It needs to be updated, since your update last year I no longer receive the notifications. Please fix because it is not fair that others get notifications but my watch does not. Nor does my phone, it’s super delayed at one point then stopped all together-and if my window is open in my laptop it does not notify me when I am in another window, not helpful for instant communications.
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Global

Very convienent & helps you to navigate

Update

Accidentally canceled new update and now I can’t get new update

Útil

Genial

Review

New to the App
So far it has been useful tool for our manger to inform us of scheduling.

Satisfatório entrega muito bem

Good

When updates really matter

Working in a healthcare setting where situations are constantly changing, relevant information is crucial. With the tap of a screen, access to that information is in my hand in seconds. Kudos for this app:)

アップデート

アップデートしたら上下に黒い帯が出て画面が小さくなった