Connecteam Team Management App Reviews: Is It Legit?

Customer Experience

Positive experience57.4% of reviews
Neutral8.2% of reviews
Negative experience34.4% of reviews

~ Based on 512 written reviews from the US App Store.

What users say about Connecteam Team Management App

Is Connecteam Team Management App Safe?

Connecteam Team Management App appears safe based on user ratings. AppsHunter Safety Score for Connecteam Team Management App is 97/100.

This assessment is based on 61,917 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.3% of ratings point to a safe experience
1.3% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 61,375 App Store ratings for Connecteam Team Management App.

Is Connecteam Team Management App Legit?

Connecteam Team Management App appears to be a legitimate app. AppsHunter Legitimacy Score for Connecteam Team Management App is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Dark mode

Its a very nice app. But not being able to put it in dark mode in 2026 is a big no no. Everything on my phone is in dark mode, opening this app burn my eyes

Amazing application!!

The best app for contract work!!

Love love love

I absolutely LOVE Connecteam! Calling it a simple 'employee clock app' is a huge understatement—it is so much more than that!
The knowledge base is a total lifesaver for businesses with high staff turnover, making employee onboarding and training effortless. The forms for quality checks are awesome, and the GPS tracking is exceptionally precise—you can literally track movement as employees move from room to room inside a house!

We actually tried switching to an all-in-one CRM (for invoicing, budgeting, customer support, client files, etc.), but our quality control took a massive hit. We immediately came back to Connecteam and paired it with QuickBooks instead.

There are so many features to streamline operations—it’s hands down one of the best tools for managing a team!
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Always glitching, today I couldn’t even read a notification

As it says, the app is always glitching out, I often will be just trying to use the features of the app or use it as intended and I literally can’t because when I make a selection, it doesn’t change anything.

At one point when I had tried to clock in, the button literally disappeared. my workplace had to try to fix it for over a week to make sure that employees could actually clock in.

Today I had a message that automatically cleared away the notification before I could even read it. Make it now so that I have to read it and respond to it right away because there’s also no way to disable read receipts.

I also have to have my location enabled even when the app is closed and it doesn’t work if you only have it for when you’re using the app. That is extremely dangerous and I don’t want to give my location 24/7 to an app, but I’m required to use this app for work so I don’t get a choice in using it or what information I handover.

Before I had been able to only give my location while I was using the app, then suddenly one day I was trying to clock in and it wouldn’t let me until I enabled location services to be open 24/7 even when the app is closed. I have not been able to switch it back since. I don’t have this enabled for any apps i own as it’s extremely unsafe to constantly give away my location.
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Create app

Easy to used.

Easy, thorough, reliable

I was skeptical, but after several months of using this app, I am 150% pleased with this app. I can’t believe how thorough it is, with onboarding tools, scheduling that is so easy, time clock with text reminders, and time off requests with PTO tracking. The “help” section has easy videos to help setting up EVERYTHING! It’s been 100% reliable and I love it!
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App has gone downhill

Been using this app for several years now and over the past few months it has gotten worse and worse. The app is slower to respond to everything. I used to be able to log breaks wherever I was, now I have to leave the building and go outside in order for the app to pick up my GPS. None of this was an issue up until a couple of months ago
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How happy you are depends on your employer

If your employer is a control freak, you will absolutely hate this app. If your employer is a down-to-earth person, you would love this app. This app is extremely customizable, you never know which way the wind will blow.

Response from developer

Hi, we're sorry to hear about your frustration! We'd like to clarify that Connecteam is highly customizable, and the restrictions you've described are based on how your company's admins have chosen to configure the app. Connecteam supports editing timesheets, correcting shifts, and making changes without having to contact payroll. However, your company can choose to limit these permissions based on its internal policies. We encourage you to share this feedback with your managers, as they can easily adjust these settings to give you more flexibility. We hope this helps clarify that these restrictions aren't limitations of Connecteam itself!

Makes clocking in easy!

I use this app for my work scheduling and clocking in and out. Makes it easy!

Possible Darken background

In the next update we should be able to darken the background of the a app it’s always bright even if you turn down the phones brightness

Response from developer

Thanks for the feedback! We hope to add dark mode in the near future 🙏

Good but needs some tweaks

Really good but could do with some minor changes and adjustments but all round a good app

Is a bug

My Clair is not working at the moment

Frustrating App

Very frustrating app. I spent hours trying to get notifications to work with no luck. Contacted support and they were no help either. App seems to be full of bugs. Save your time and use something else that actually works.

Great

Great idea, but kind of lame that my employees need to bug me with “edit requests” just because they needed to make an adjustment in their notes after clocking out…at least give a timeframe in which they can edit their notes before clocking out so they are not bugging me with requests and notifications.
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Caregiver

As a new caregiver helping the elderly and love ones this app takes me right to my schedule, and is very easy to use .

Very simple to use

Very good app to keep track of everything and submit my timesheets etc. looking forward to how you guys develop and improve this app in the future :))))

Great app.

Very useful!

How bad is this garbage

This is the worst garbage I have seen. What happened to my whole day? As this was a travel day I was out of range for most of it and it logged off automatically part way through. Now I have to calculate everything manually due to changing through time zones as well. Why do you keep making it worse

Response from developer

Hi, we're sorry to hear about your experience! Based on your description, it sounds like your company may have enabled automatic clock-out when users leave a designated work area (geofence). This is an optional feature configured by your company's admins, not a restriction imposed by Connecteam. Companies can choose whether to enable it based on their needs. If you believe you were clocked out incorrectly, especially while traveling, we recommend discussing this with your managers. They can review your hours, make any necessary corrections, and adjust these settings to better accommodate your work. We hope this helps clarify what may have happened!

Very glitchy and slow

Can’t cancel a request I mistakenly made; and the app is very glitchy.

Time clock

I should be able to stay signed in and not logged out just because I have my settings set to only while using the app.
The time clock doesn’t need to track me all shift long and need to be set to Always.
This needs to be changed back like it was before the update.