Please avoid
This company think they can suspend your account without refunding your credit, its happened twice now the first time i got wrongly accused of mistreating the rooms and i had £92 credit on my account, it took them 3 weeks to give me a explanation and they decided to unblock my account, few months later happens again while i got £30 credit on there, sent me a email saying im banned for 3 months but no talk about refunding me, apparently i was having a conversation with a women in there who always makes conversation and took something the wrong way and got offended, a bit pathetic to be honest as they instigate the personal conversation, i just want to have my sunbed as not interested in how they are, but anyway got banned for something very minor so im just warning everyone from my experience please dont buy credit to top up your account as if you get suspended for what ever reason you will never get it back, maybe im just unlucky but im not happy with this treatment
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Don’t bother
I find it absolutely ridiculous how many things you have to do just to get logged into the app, video record yourself, photograph yourself, photo your ID. Is there nothing we can keep private now?
I understand security checks but come on!
I understand security checks but come on!
App is hitched with problems
I get told I have an old phone! I have an iPhone 16pro and it’s 4 months old!!! The app is hopeless. I don’t get OTP it doesn’t work! The app just buffers continuously. Please FIX THE APP!!!!!!! 17th June 2026.
verification
it wont give me a code for a phone number verification and when i press resend code it just kicks me off the app? i cant call the number they provided because my microphone is broke.
Pretty good…once you get past verification!
Not much wrong with the app, QR code can be a bit funny sometimes when scanning but that could be down to the machines. Only problem is the most poorly designed verification process in history. But if you make it past that, you’re golden.
