Disappointed
Getting rid of the loyalty scheme is really disappointing. There are so many other shops doing offers and deals these days, I wouldn’t be surprised if people go elsewhere.
EElvis935
bad
doesnt work and kicks me off app
Cconsolhater2411
New app - won’t issue code to phone so can’t log in
Tried to access app. Had to download new version. When I enter my phone number I get an error message. If I try to set up new account I never get a code to my phone. Have login details but can’t use them. Pretty poor.
TTappedOutRipsOffKids
Won’t send OTP so can’t log on
I have an account but can’t log in. It just keeps saying it can’t send the OTP to my phone and I should try again. I’ve tried about 20 times, even deleted and redownloaded the app twice. Ridiculous, and without the app I can’t do anything
Rrobynsh
Please avoid
This company think they can suspend your account without refunding your credit, its happened twice now the first time i got wrongly accused of mistreating the rooms and i had £92 credit on my account, it took them 3 weeks to give me a explanation and they decided to unblock my account, few months later happens again while i got £30 credit on there, sent me a email saying im banned for 3 months but no talk about refunding me, apparently i was having a conversation with a women in there who always makes conversation and took something the wrong way and got offended, a bit pathetic to be honest as they instigate the personal conversation, i just want to have my sunbed as not interested in how they are, but anyway got banned for something very minor so im just warning everyone from my experience please dont buy credit to top up your account as if you get suspended for what ever reason you will never get it back, maybe im just unlucky but im not happy with this treatment
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DCDont buy credit
