Converge GoFiber! User Reviews

Name: Converge GoFiber!
Rating: 2.09524 (21 reviews)

Converge GoFiber!

CONVERGE INFORMATION AND COMMUNICATIONS TECHNOLOGY SOLUTIONS, INC

🔧 Utilities

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Building your dashboard

I was able to access the app just once and after that it always indicates that “ we are building your dashboard.” Until when will this be?

Mofasa0807

10 months ago

App does not show balance! My balance shows 12k even though I pay always

Looks like this converge is a scam, it does not balance, then they say I have to pay 12K! The website does not work to see balance.

Robinhudloom

a year ago

Response from developer

Hi, Robinhudloom! We are sorry to hear this experience from you. For us to better assist you, please email us at servicedesk@convergeict.com for technical concern or customercare@convergeict.com for non-technical. You may also message us @Converge ICT Support cnvrge.co/fbcict

Would be more than one star but…

I’m giving a 1 star since the App doesn’t work at all I would give a lot more but unfortunately it’s been down for almost 2 months! A bit ridiculous guys! it always says under maintenance use the webpage. How am I supposed to pay my bill using my debit card or credit card when I live in the US? When the website doesn’t offer credit card debit card payments!!! Come on guys get with it!!!

stars 0000000

2 years ago

Missing Information on my App

My App is up to date. However, informations on Devices Connected, Modem Temperature and Signal Strength is missing. My iPhone SE software is current as it gets.

2willieboo

2 years ago

Response from developer

Hi 2willieboo! We are sorry that you are experiencing this issue. I can see that your app has already been updated to the latest version, so fixes should have been activated. Have you tried reinstalling the app to see if the problem would persist? Email us at customercare@convergeict.com for further assistance

Froze to death

It’s not the best organize apps ever! When you try to open the apps it stop and do nothing! It #froze #frozen and #never open it! Worse apps ever encounter! Make it clear developer and better!

V380 Pro LOSER

2 years ago

Response from developer

Hi Froze! We are sorry that you are experiencing this issue. I can see that your app has already been updated to the latest version, so fixes should have been activated. Have you tried reinstalling the app to see if the problem would persist? Email us at customercare@convergeict.com for further assistance

Can’t Understand the Statement of Sccount

The new updates have been great but when it comes to checking my bill I never see the payment I have made when I paid the bill and it doesnt help that when the next month comes it adds up to the bill that I haven’t paid yet. Please add a system for a way to seperate the bill for the current month and next month so that it doesnt seem like you missed a month paying. And allow us to see the months that we did pay so it be easier for your customers to understand since not all are tech-savy.

BjKv30

3 years ago

Response from developer

Hi BjKv30! We are sorry that you are experiencing this issue. I can see that your app has already been updated to the latest version, so fixes should have been activated. Have you tried reinstalling the app to see if the problem would still persist? Email us at newgofibersupport@convergeict.com for further assistance.

Works Great Now!

After upgrading to iOS 26.4 I hade to delete app, and then reinstall. It works great now.

Titojohn

3 years ago

Response from developer

Hi Titojohn! We are sorry that you are experiencing this issue. I can see that your app has already been updated to the latest version, so fixes should have been activated. Have you tried reinstalling the app to see if the problem would still persist? Email us at newgofibersupport@convergeict.com for further assistance.

Half-app work

The entire section under “MY MODEM” doesn’t read or show any information regarding modem strength, temp, or devices connected.

Gorio Pogi

4 years ago

Response from developer

Hi Gorio Pogi! Your feedback is important to us. Our team has already switched on the fixes in the latest version of our app. Have you tried clearing your app data and cache to check if it will improve the performance of the app? Don’t hesitate to reach out to us by sending an email to newgofibersupport@convergeict.com. Thank you.