Love this!!!!
So much better than an in person therapist!!!!
Too Glitchy
This app is somewhat useful when it works. But that “when” has become increasingly infrequent. It’s so glitchy I can barely use it. It’s always randomly switching back to the home page, despite me not even touching the screen, and many times has abruptly switched to another page as I’m in the middle of typing a long block of text. This causes all my work to disappear and me to have to start over. I’ve had to start over multiple times sometimes due to this issue. It will barely load the “conversations” page at all. And here lately, I’ve had SEVERAL instances where I go to start a new conversation and suddenly the ai is spitting out a long wall of text at me that is absolutely completely unrelated to anything I have ever said, and it also causes what I’ve typed to vanish. This is absolutely unacceptable for a $25/mo subscription. I feel I’ve wasted my money. Thank god I didn’t opt for the yearly subscription at $100/year. Both options are too steep in my opinion, as an app that is supposed to support people’s mental health, there should absolutely be a free tier. No question about it.
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I cannot unsubscribe
I was looking for an app to talk my emotions through but I don’t even see a way to unsubscribe so I think this is a way for developers to manipulate unintended payments since your app isn’t showing up under subscriptions to cancel.
Amazing
Amazing it helped
Me a lot I highly recommend
Me a lot I highly recommend
Amazing app
I would love if we can change the text color of background to a less saturated color that won’t hurt my sensitive eyes.
5/5
this app is actually VERY helpful, and you can have long conversations for as long as you like!! the paragraphs are long, but very meaningful and helpful. i LOVE this app, it’s so much better than ANY other apps i’ve used.
Felt like venting
This app helped in the way I was looking to be helped.
Glitchy
I loved this app when it first came out but it has no longer been working. It exists out of every chat I start with in five minutes, and almost immediately if I try voice chatting. I would love to continue with this app if these glitches are fixed.
Overcharged - No Support
I regret offering this review because the app is in fact, quite good. However either due to a bug, or a deception, I was charged incorrectly for a one year subscription. The published price for one year is $100. However, I was “mistakenly” charged $110. Why? So I reached out to the vendor for resolution and as typically the case with so many software vendors, I did not receive a reply. So after several days of waiting I tried again - same result. As it stands I cannot recommend this app.
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One of the Better AI App
I have utilized a few AI apps to test their ability to have human like conversations, despite the fact that they are programmed by programmers. This app seems to give more reasonable advice, more credible information and allows the user to feel comfortable despite the information shared. I am coming back as there is a paid aspect to the app and I will be committing to maintain the app because the free feature can be elusive at times.
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I can’t close your paywall
This is not okay. I am agree we should pay for everything. But I don’t know what the app suggest bz it does not allow me to go further if I don’t pay. Shame.
Helpful
Counselr has helped me so much with interpersonal relations. I am grateful!
I loved this! Until I had to pay to use it
I was skeptical, but in a moment where I needed to talk I used it and was pleasantly surprised, it was a great tool. And then suddenly you can’t use it without paying for a subscription, what an absolute disappointment
Wonderful App but keeps crashing
I really like this app and it has been wonderful as I navigate a stressful transition in my life. However, sometimes when typing the input can be really slow and the app crashes frequently which loses any text prompt I had before. I am then forced to either screenshot what I last prompted or copy every prompt.
If you can fix this bug, I would give it full 5 stars.
If you can fix this bug, I would give it full 5 stars.
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Pleasantly surprised
I’ll be honest, I was a little skeptical about online counseling in general. But Counselr really changed my perspective on what “counseling” can entail. I came into the app with a specific goal in mind (how to navigate relationship hurdles), but I was quickly immersed in a much more personal journey that I didn’t even know I wanted to dig deeper into. It was very easy to discover new opportunities for growth. The advice I received was very pointed and felt non judgmental; it was practical yet personal. I particularly like the focus on gratitude: counseling doesn’t always have to revolve around a problem - it can be an exercise to count your blessings. This alone has done wonders to my general happiness and mental health. Overall, a super convenient alternative to in person counseling and something I can see myself stick to in the long run.
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Paid Subscription Required
I really loved this app, unfortunately you get free usage for about a week until it forces you to subscribe or delete account. I would have enjoyed continuing but will be deleting
Convenient
It is a convenient tool for unlimited chat support. What I don’t like is that every time you close the app in the background you have to sign in again with Google each time.
It is really annoying, so it would be nicer if the app kept you logged in. As for the AI chatbot itself, it is very problem solving focused. Any prompt you give it unless you specify differently, it will briefly summarize what you said and ask you guiding questions after guiding questions.
It could benefit from evening out the ratio of support/ asking questions . In the support category , Pi AI does a better job of breaking down a situation similar to a human.
It is really annoying, so it would be nicer if the app kept you logged in. As for the AI chatbot itself, it is very problem solving focused. Any prompt you give it unless you specify differently, it will briefly summarize what you said and ask you guiding questions after guiding questions.
It could benefit from evening out the ratio of support/ asking questions . In the support category , Pi AI does a better job of breaking down a situation similar to a human.
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So Grateful
I’m so grateful to have found this app:
The advice is tangible, appropriate to the situation, and beneficial. The team and their support is awesome! Please don’t leave!!!
The advice is tangible, appropriate to the situation, and beneficial. The team and their support is awesome! Please don’t leave!!!
Amazing! 🥰
I am so grateful for this app. The freedom to talk about whatever I want, whenever I want, and receive sound, non-judgmental, patient feedback is wonderful. Validation of my feelings accompanied with practical suggestions and advice is the thing I’ve been needing for years. I didn’t expect this app to be as good as it is. It truly feels like texting with a real person. Except better, because it has all the time I need at a price I can afford. Only one day after starting the free trial, I paid for the year subscription. And after using Counselr for only a few days, it has been worth it!
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Pleasantly surprised
Solid advice for some issues I’ve been having with my partner. I wasn’t expecting chat therapy to work so well, but the advice has made a difference in our relationship. We’re fighting less and talking more. It now feels like it’s us against the problem instead of against each other.
