Cove Connect User Reviews

Customer Experience

Positive experience22.9% of reviews
Neutral7.9% of reviews
Negative experience69.2% of reviews

~ Based on 214 written reviews from the US App Store.

What users say

Is Cove Connect Safe?

Cove Connect appears safe based on user ratings. AppsHunter Safety Score for Cove Connect is 87/100.

This assessment is based on 3,954 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.7% of ratings point to a safe experience
3.3% of ratings suggest some concerns
12.0% of ratings point to a risky experience

~ Based on 3,266 App Store ratings for Cove Connect.

Is Cove Connect Legit?

Cove Connect appears to be a legitimate app. AppsHunter Legitimacy Score for Cove Connect is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Super slow

I checked my connection on all my cameras and they stay strong even on the app but it load so so slow when you want to get the video even on their own equipment it loads slow because I tried on the cove security panel and it took 15 minutes to load

Slow app

I’ve had cove at 2 different locations now and it doesn’t matter where I live, what internet I have, if I’m home or not home. If I need to see my cameras because of an alert it takes a whole minute or longer to pull up the camera.

Does NOT work from my phone

I have tried to arm and disarm from my phone several times since having the system and it NEVER works!

The app sucks

The app constantly has issues, glitches and weird visual problems. The cameras don’t like to load and when they do, they take FOREVER to load. Recommend a different service.

Horrible connection

I rarely can view my cameras and have to reconnect them all the time

Do not buy

First, it’s not DIY. Not at all. Also, they tell you the solar cameras last 7-8 months without a charge, it’s more like 2 weeks. The doorbell camera lasts 1-2 weeks. The panel only 1 day. None of them record. Don’t waste your money

Crashes all the time

Crashes when you press Security button or when you click on to see what door/window is open

Good but could be better

Good security system and app would be better if it was compatible with more cameras and the cameras showed their battery life on the app

Weird

Cameras doesn’t work the app doesn’t work can’t pair my cameras with the app to have visual of my property

Not great

I bought 3 cameras, none work with any regularity.

I wish I could silence the “door one open” “door one closed” etc alerts when the system isn’t alarmed.

Terrible cameras

The cameras are terrible. They don’t stay charged and it takes forever to open. All it does is spin. They also don’t capture what’s going on especially my front yard.Had an incident where a kid was riding a dirt bike digging holes with his tires in the dirt. The cameras also don’t work on the tablet panel y’all provided. I really don’t like the cameras😡👎🏾
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Horrible security system

Terrible have to deal with cameras always losing connection and being SUPER SLOW and that’s just the start GO WITH ADT it’s the same amount of money per moth anyways and way more superior

Great but wish for upgrades

I love the app and how it allows the house security features to all be accessible from one location. Would like for there to be widget options for iPhones and for features like disarming the home to be Siri compatible. Other wise it’s an amazing system

TOTAL SCAM

TOTAL SCAM IMPOSSIBLE TO CANCEL

Highly recommended

Excellent security system

Proud Owner of Useless Cameras

So it’s pretty great these cameras are solar powered and the monthly fee is so low right? One would think. But it takes so long for the video feeds to pull up in the app it’s useless. And that’s if I can ever get them to pull up at all. It’s hit and miss if they actually record anything. Most the time (even with no internet problems what-so-ever) the cameras are offline. Even when they are miraculously online I’m lucky if I get any saved recordings to review. All in all I feel like the only good these cameras and this service does is deter anyone who might see them.
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Home security

Great company with great customer service and support. Reasonable priced services and products. So glad I switched when we moves it’s definitely an upgrade and well worth the investment. Easy to install and setup I’m not very tech savvy so if I can do it myself so can anyone else.

Solar Cameras are a joke

Solar Cameras don’t charge in full sun, in the summer, in TN!!! They always show needing a firmware update and STILL don’t work. I do NOT recommend this service or the equipment

Get what you pay for

Alarm is very basic and often goes out. You get what you pay for. It arms and beeps but im always if someone really breaks in will it work well. We often receive alerts that say supervision failed on certain sensors, and our backdoor sensor seems to have stopped working in less than a year. My advice is to just invest in a bit more to ensure your home is safe and secure.
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The only thing that works are the doorbell and the panel.

Cameras don’t work. One of them keeps disabling itself. We disabled 1/3 of our windows sensors after they kept disconnecting repeatedly from the system. Over and over again. App never works. It never loads. Camera feeds never load. The app is always crashing or telling me the system is armed/disarmed when it’s not. Hours after we disarm it, the app will still say system is armed when it’s not.
One morning my husband accidentally opened the garage door and set off the alarm. The app continued to say DISARMED for several minutes, eventually making us run through the house to disarm it. This app does not work well on iOS. We’ve had this system since last summer. Nothing has improved for us.
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