Recorded events suck
First, you’re not allowed to see the free range 24/7 recording. It only records events it detects (these are usually about 10 seconds). It’s annoying to have to click the clips and it takes forever to load. Sometimes u can’t even watch a recorder clip. They need to upgrade this system because it sucks. I have eufy cameras and the eufy app is soo so much better and showing events, detecting people and animals. I cannot download eufy tho bcz I am connected to this
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Cameras will not load
I have to reload this app every two or so weeks just to be able to use the cameras.
The original was better
A huge step back on the usability front from the original Cove device and app. Endless screens full of useless things I never needed or wanted, while something as table stakes as adding a sensor requires in googling. The old app and panel were super easy to use and did everything needed except for connect to a camera. So now I’ve spent a ton of money and a ton of time. Just to get the ability to connect to a camera, and I can’t even get two of my doors back to being monitored
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App is horrible
The system and service is great but they really dropped the ball with this app, a lot of the times it doesn’t work. It will say the alarm got disarmed just for me to walk into my home and the alarm still be active. Fix your app!
Super slow
I checked my connection on all my cameras and they stay strong even on the app but it load so so slow when you want to get the video even on their own equipment it loads slow because I tried on the cove security panel and it took 15 minutes to load
Slow app
I’ve had cove at 2 different locations now and it doesn’t matter where I live, what internet I have, if I’m home or not home. If I need to see my cameras because of an alert it takes a whole minute or longer to pull up the camera.
Does NOT work from my phone
I have tried to arm and disarm from my phone several times since having the system and it NEVER works!
The app sucks
The app constantly has issues, glitches and weird visual problems. The cameras don’t like to load and when they do, they take FOREVER to load. Recommend a different service.
Horrible connection
I rarely can view my cameras and have to reconnect them all the time
Do not buy
First, it’s not DIY. Not at all. Also, they tell you the solar cameras last 7-8 months without a charge, it’s more like 2 weeks. The doorbell camera lasts 1-2 weeks. The panel only 1 day. None of them record. Don’t waste your money
Crashes all the time
Crashes when you press Security button or when you click on to see what door/window is open
Good but could be better
Good security system and app would be better if it was compatible with more cameras and the cameras showed their battery life on the app
Weird
Cameras doesn’t work the app doesn’t work can’t pair my cameras with the app to have visual of my property
Not great
I bought 3 cameras, none work with any regularity.
I wish I could silence the “door one open” “door one closed” etc alerts when the system isn’t alarmed.
I wish I could silence the “door one open” “door one closed” etc alerts when the system isn’t alarmed.
Terrible cameras
The cameras are terrible. They don’t stay charged and it takes forever to open. All it does is spin. They also don’t capture what’s going on especially my front yard.Had an incident where a kid was riding a dirt bike digging holes with his tires in the dirt. The cameras also don’t work on the tablet panel y’all provided. I really don’t like the cameras😡👎🏾
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Horrible security system
Terrible have to deal with cameras always losing connection and being SUPER SLOW and that’s just the start GO WITH ADT it’s the same amount of money per moth anyways and way more superior
Great but wish for upgrades
I love the app and how it allows the house security features to all be accessible from one location. Would like for there to be widget options for iPhones and for features like disarming the home to be Siri compatible. Other wise it’s an amazing system
TOTAL SCAM
TOTAL SCAM IMPOSSIBLE TO CANCEL
Highly recommended
Excellent security system
Proud Owner of Useless Cameras
So it’s pretty great these cameras are solar powered and the monthly fee is so low right? One would think. But it takes so long for the video feeds to pull up in the app it’s useless. And that’s if I can ever get them to pull up at all. It’s hit and miss if they actually record anything. Most the time (even with no internet problems what-so-ever) the cameras are offline. Even when they are miraculously online I’m lucky if I get any saved recordings to review. All in all I feel like the only good these cameras and this service does is deter anyone who might see them.
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