Coway IoCare+ User Reviews

Customer Experience

Positive experience11.2% of reviews
Neutral8.2% of reviews
Negative experience80.6% of reviews

~ Based on 98 written reviews from the US App Store.

What users say

Is Coway IoCare+ Safe?

Coway IoCare+ does not appear safe based on available data. AppsHunter Safety Score for Coway IoCare+ is 35/100.

This assessment is based on 98 user ratings, with an App Store average of 1.4/5.

Safety Analysis

8.2% of ratings point to a safe experience
3.1% of ratings suggest some concerns
88.8% of ratings point to a risky experience

~ Based on 98 App Store ratings for Coway IoCare+.

Is Coway IoCare+ Legit?

Coway IoCare+ appears to be a legitimate app. AppsHunter Legitimacy Score for Coway IoCare+ is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

"Works Perfectly for me โ€“ Why so Many Negative Reviews?"

Honestly, the app works perfectly for me. I donโ€™t understand why it has so many negative reviews. Cloud this be a case of the argumentum ad populum fallacy, the psychological concept known as herd behavior, or the so- called "bandwagon effect," also studied in social psychology, where the opinions and behaviors of group can influence those of other people? Or is there some kind of conspiracy against the app? ๐Ÿ˜…

In my personal experience, it works perfectly, and I have no complaints.
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์ œ๋น™ ์‹œ๊ฐ„ ์ง€์ •

์ œ๋น™์ด ์ˆ˜๋ฉด๊ธฐ๋Šฅ ๋”ฐ๋ผ๊ฐ€๋‹ค ๋ณด๋‹ˆ ์‚ฌ์šฉํ•˜์ง€ ์•Š๋Š” ์‹œ๊ฐ„๋Œ€์— ์ œ๋น™์ด ๋˜์–ด์„œ ๋ถˆํŽธํ•œํ…Œ, ์ œ๋น™์‹œ๊ฐ„์„ ๋”ฐ๋กœ ์„ค์ •ํ•  ์ˆ˜ ์žˆ์œผ๋ฉด ์ข‹๊ฒ ์Šต๋‹ˆ๋‹ค

Features suck

This app is genuinely atrocious. Imagine paying this much for an air purifier to have an app that doesnโ€™t show real time data like what other companies do.

MY์šฉ๋Ÿ‰,,,

๊ธฐ๋ณธ ์ตœ์†Œ์šฉ๋Ÿ‰์ด 120ml ์ธ๊ฑด ์•Œ๊ณ  ์žˆ๋Š”๋ฐ
MY์šฉ๋Ÿ‰์—์„œ๋Š” ๋” ์ ๊ฒŒ๋„ ์„ค์ • ๊ฐ€๋Šฅํ–ˆ์œผ๋ฉด ์ข‹๊ฒ ์–ด์š”
์˜ˆ๋ฅผ ๋“ค๋ฉด ๋ฏน์Šค์ปคํ”ผ ๋ฌผ์–‘์€ 80~100ml ์ •๋„๋ผ์„œ ๋”ฑ ๋งž์ถฐ์„œ ์„ค์ •ํ•  ์ˆ˜ ์žˆ์œผ๋ฉด ๋„ˆ๋ฌด ์ข‹์„ ๊ฒƒ ๊ฐ™์Šต๋‹ˆ๋‹ค.

ํƒ€์ด๋จธ๊ธฐ๋Šฅ ํ‰์ผ/์ฃผ๋ง ๊ตฌ๋ถ„ ํ•„์š”

ํƒ€์ด๋จธ ๊ธฐ๋Šฅ์ด ํ‰์ผ๋”ฐ๋กœ ์ฃผ๋ง๋”ฐ๋กœ ๊ตฌ๋ถ„ํ•ด์ฃผ์…จ์œผ๋ฉด ์ข‹๊ฒ ์Šต๋‹ˆ๋‹ค ์ฃผ๋ง์— ๋” ์ž๊ณ ์‹ถ์€๋ฐ ์–ผ์Œ ๋‹ฌ๊ทธ๋ฝ ๊ฑฐ๋ฆฌ๋Š” ์†Œ๋ฆฌ ๊ฑฐ์Šฌ๋žด์š” ใ… ใ… 

It really is a pile

Maybe hire someone to write an app. You all have no clue how to do it

Canโ€™t link my unit, going back to older app

Iโ€™ve been trying for days to link my unit. Been using it for over a year without issue, decide to try upgrading to the newer app because Iโ€™ve changed the main filter but the older one wouldnโ€™t register that itโ€™s been changed. Cant even connect to this app.

Devices will not connect to WIFI

The old app worked a fine. The new app will not do over nearby network and will not connect manually to our 2.4ghz only network. We have no mesh system and the very little bit of help available online has not worked. Basically we no longer have smart devices even though we paid more for the exact feature.
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๋ธ”๋ฃจํˆฌ์Šค ์—ฐ๊ฒฐ ๋ˆ„๊ฐ€ ๋งŒ๋“ค์—ˆ๋ƒ?

์ตœ๊ทผ ์˜์—…๋‹นํ•ด์„œ ๋น„๋ฐ๋ฅผ ๋”๋ธ”์ผ€์–ด2๋กœ ๋ฐ”๊ฟจ๋Š”๋ฐ ๊ทธ์ „์— ์ž˜๋˜๋˜ ์™€์ดํŒŒ์ด ์—ฐ๊ฒฐ๋ฐฉ์‹์„ ์–ด์ฉŒ์ž๊ณ  ๋ธ”๋ฃจํˆฌ์Šค ์—ฐ๊ฒฐ๋ฐฉ์‹์œผ๋กœ ๋ฐ”๊พผ๊ฑด์ง€ ์ดํ•ด๋ฅผ ๋ชปํ•˜๊ฒ ๋‹ค. ๋น„๋ฐ์—์„œ ์กฐ๊ธˆ๋งŒ ๋ฉ€์–ด์ ธ๋„ ๋Š๊ฒจ์„œ ์ง€๋™์—ฐ๊ฒฐ๋„ ์•ˆ๋˜๋Š”๊ฑธ ๋ญํ•˜๋Ÿฌ ์ €๋”ด์‹์œผ๋กœ ํ•ด๋†จ๋Š”์ง€ ๊ฑฐ์˜ ์“ฐ๋ ˆ๊ธฐ๊ธ‰์ด๋„ค..๋‹ค์‹œ ์—ฐ๊ฒฐํ• ๋ ค๋ฉด ํœด๋Œ€ํฐ๋“ค๊ณ  ๋ณ€๊ธฐ์— ์•‰์•„์„œ ์–ดํ”Œ์ผœ๊ณ  ๋น„๋ฐ์— ๋ฒ„ํŠผ ๋ˆ„๋ฅด๊ณ  ์—ฐ๊ฒฐํ•˜๋Š”๋ฐ ์ผ๋ณด๊ณ  ๊ฑฐ์‹ค์— ๋‚˜๊ฐ€๋ฉด ๋‹ค์‹œ ๋Š๊น€...์•„๋ฌด์ง์—๋„ ์“ธ๋ชจ์—†๋Š” ๊ธฐ๋Šฅ..์—…๋ฐ์ดํŠธํ•  ๊ณ„ํš์€ ์žˆ๋Š”๊ฐ€?

์–ดํ”Œ ์—…๋ฐ์ดํŠธ ํ›„ ๊ณ„์† ์˜ค๋ฅ˜ ๋œธ

์–ดํ”Œ ์—…๋ฐ์ดํŠธ ํ›„ ๊ณ„์† ์˜ค๋ฅ˜ ๋œธ

๋กœ๊ทธ์ธ์ž์ฒด๊ฐ€ ์˜ค๋ฅ˜๋œจ๋Š”๋ฐ

๋กœ๊ทธ์ธ์ž์ฒด๊ทธ ์˜ค๋ฅ˜๋œจ๋Š”๋ฐ ์–ด์ฉŒ๋ผ๋Š”๊ฑฐ์•ผ ใ…กใ…ก
์ฝ”์›จ์ด๊ฐ€ ์–ด๋–ป๊ฒŒ ์ด๋ ‡๊ฒŒ ๋งŒ๋“ค์–ด๋†” ์“ฐ๋ผ๋Š”๊ฑฐ์•ผ ๋ง๋ผ๋Š”๊ฑฐ์•ผ
๋˜์ง€๋„ ์•Š๋Š”๊ฑฐ ์™œ ์„ค์น˜ํ•˜๋ผํ•ด ์–ด์ด์—†๋„ค ์ง„์งœ

Serious issues for a premium product

I really want to love Coway. The purifier itself is a beautifully designed and brilliantly executed product. However the fact that I need the app to do basic functions like set a timer or turn the bright light off at night is pretty unfortunate considering how poorly Coway has executed on the app. Having to log in every time is annoying but fine if you can just set a routine and leave it but of course thatโ€™s not what happens. Automations (like turn of light at x time) work maybe a few time (if that) then stop. Now, every night, (unless I want a bright blue nightlight) I have to go to the app, log in, navigate to the device, scroll down to manage, down to lighting, switch to off.
[3/4/26 update] The routines seem to be working now. Guessing Coway is slowly working through issues. Changed rating to 3/5
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์ทจ์นจ์„ค์ • ํšŸ์ˆ˜ ๋ณ€๊ฒฝ

์ทจ์นจ์‹œ๊ฐ„ ์„ค์ •์„ 1๋ฒˆ -> ํ•˜๋ฃจ์— 2ํƒ€์ž„์œผ๋กœ ํ• ์ˆ˜์žˆ๊ฒŒ ๋ณ€๊ฒฝํ•ด ์ฃผ์„ธ์š”.
๋‚ฎ์‹œ๊ฐ„์— ๋‹ค ์ถœ๊ทผํ•˜๋ฉด ์ง‘์— ์•„๋ฌด๋„ ์—†๋Š”๋ฐ ์–ผ์Œ ๋งŒ๋“ค๊ณ  ์žˆ๊ณ  ๊ทธ๋ ‡๋‹ค๊ณ  ๋งค๋ฒˆ ๋Œ์ˆ˜๋„ ์—†๊ณ ! 2ํƒ€์ž„ ์„ค์ •ํ• ์ˆ˜ ์žˆ๋„๋ก ๋ณ€๊ฒฝํ•ด ์ฃผ์„ธ์š”!!

์ž๋™ํ™” ๊ธฐ๋Šฅ ๋ถ€์‹ค

์ž๋™ํ™” ์„ค์ • ๊ธฐ๋Šฅ์ด ๋ถ€์‹คํ•ด์š”. ๊ทธ ์™ธ์—๋„ ํƒ€ ์‚ฌ์— ์žˆ๋Š” ์ž๋™ ์ผœ์ง, ์ž๋™ ๊บผ์ง ๊ธฐ๋Šฅ์ด ์ž๋™ํ™” ์„ค์ •์œผ๋กœ๋งŒ ๊ฐ€๋Šฅํ•˜๊ณ  ๊ณต๊ธฐ์ฒญ์ •๊ธฐ์˜ ๊ฒฝ์šฐ ์ „์›์ด ๊บผ์กŒ๋‹ค๊ฐ€ ๋‹ค์‹œ ์ผœ์ง€๋ฉด ์„ค์ •ํ•ด๋‘” ๋ชจ๋“œ๊ฐ€ ์ดˆ๊ธฐํ™”๊ฐ€ ๋˜์–ด ๋งค๋ฒˆ ์ผœ์งˆ๋•Œ๋งˆ๋‹ค ๋‹ค์‹œ ๋ˆŒ๋Ÿฌ์ค˜์•ผ ํ•˜๋„ค์š” (์ „๋ฉด ์ง‘์ค‘์œผ๋กœ ์ผฐ๋‹ค๊ฐ€ ๋„๊ณ  ๋‹ค์‹œ ์ผœ๋ฉด ์ „ํ›„๋ฉด์œผ๋กœ ์ผœ์ง„๋‹ค๋˜๊ฐ€)

์ œํ’ˆ ์‚ญ์ œ ์–ด๋–ป๊ฒŒ ํ•˜๋‚˜์š” ๊ธฐ๊ธฐ ๋ฐ”๊ฟจ๋Š”๋ฐ

๊ธฐ๊ธฐ ๋ฐ”๊ฟจ๋Š”๋ฐ ๊ธฐ๊ธฐ์‚ญ์ œ๋„ ์•ˆ๋˜๊ณ  , ๋น„๋ฐ๋Š” ์•‰์•„์„œ ๋ธ”๋ฃจํˆฌ์Šค ํ•ด์•ผ์ง€๋งŒ ๊ณ„์†ํ™œ์„ฑํ™” ๋˜๊ณ  ์–ด๋–ป๊ฒŒ ํ•˜๋ผ๋Š”๊ฑฐ์—์š”?

๋กœ๊ทธ์ธ

๋“ค์–ด๊ฐˆ๋•Œ๋งˆ๋‹ค ๋กœ๊ทธ์ธ์„ ํ•ด์•ผํ•ด์„œ ๋ถˆํŽธํ•ด์š”.

needs improvement

Initial WiFi set took forever and had to reconnect a few times before the app screen finally said it only worked on the 2.4GHz band. Also, the scheduler feature on app does not include locking of the unitโ€™s physical buttons (it can only be locked in the present; cannot preset lock in the scheduling. I have a cat and he never fails to mess up the pre-arranged settings because he jumps on the unit during his nighttime zoomies. If the developers can include such a feature in future updates, thatโ€™d be great.
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Serious issues for a premium product

I really want to love Coway. The purifier itself is a beautifully designed and brilliantly executed product. However the fact that I need the app to do basic functions like set a timer or turn the bright light off at night is pretty unfortunate considering how poorly Coway has executed on the app. Having to log in every time is annoying but fine if you can just set a routine and leave it but of course thatโ€™s not what happens. Automations (like turn of light at x time) work maybe a few time (if that) then stop. Now, every night, (unless I want a bright blue nightlight) I have to go to the app, log in, navigate to the device, scroll down to manage, down to lighting, switch to off.
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Bad software

The best part is you can turn the lights off on your unit if you have it in a bedroom and are light sensitive. But there are a lot of bad parts.

1. The โ€œremember meโ€ button for staying logged in has a Terrible design that makes it look checked when it isnโ€™t
2. If you switch the fan speed mode it forgets the setting you chose for the lights. So if you change speeds you have to turn the lights off afterwards. Every time.
3. No graphs of air quality.
4. Overly complex design for people who just own one coway device and want to use their phone as a remote for it.
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Awful

The company really needs to wipe the slate clean on this app.