Cracker Barrel User Reviews

Cracker Barrel
Cracker Barrel
Cracker Barrel Old Country Store, Inc.

What users say

Top reviews

Fix

The app never works properly when trying to place an order for pick up. Super annoying and has been like this for years

Missed the little things

The app forgets your login after a short period, requiring me to re-login. I guess that is security so thieves don’t steal my phone and race to get some pancakes on me.
Even better, when you do login, it clears your cart - even though it remembered it when I opened the app and it not-so-conveniently logged me out.
You cannot see the password, no eyeball icon.
And it does the classic - sits and stares at you with no indicator as it churns in the background.
The rewards are worthless.

This is a 1 for poor fundamentals.
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App not working

This app used to be good. Now it refuses to work. There is an open Cracker Barrel in my town and it refuses to find it to start an order. I cannot order because it doesn’t recognize a store that is near me. And the worst thing is I have an expiring reward to use. I finally deleted it and moved on. Will eat elsewhere where it is not a fight to spend my money.
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App won’t select location

The app has recently quit allowing me to search and find a store to place an order from. This needs fixed

Absolute Worst Restaurant App I’ve Ever Experienced

Where to start?

Glitchy. Freezes up. Loses order. Asks you to start over.

Rinse and repeat.

Do better, CB

Comically bad

Can't reset password, crashes and locks. A joke.

App has a severe problem

When I try to place an on line order the app says ‘oops, there’s an updated version of the app. Please update to the most recent version’. But there are no updates in the App Store. Help!

Broken app

Switched from wifi to LTE and my whole order was deleted. Told me to sign in to check out, so i did, and it deleted my order again. Decided to use the texas roadhouse app instead and it was way smoother. Yall need to optimize this app a bit more.

Terrible App

Spent 45 minutes between the website (2 different browsers + incognito tabs) and then this app, just to try and place a simple order for 2 people. Worst app experience of my life. After each item it would load for a minute+ and then it be 50/50 if “An error occurred” or the item actually gets added. Just to get to the “Place your order” button at the very end and have literally nothing happen. No prompt for payment info or address just staying right at the add tip place and no loading or anything. Thank god their moronic AI chatbot exists tho couldnt have used those funds to make a functional website or app I guess.
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App is buggy and horrid

Just freezes stutters an does nothing can’t place an order

Forced Eggs on breakfast items

Imposible for me to order breakfast as there is no option to remove eggs from breakfast items. I wasn’t even trying to substitute eggs, I don’t want any eggs touching the rest of my food.

App needs help

This app only works half the time. Always gives you an error when trying to check out. Update - Since this past review, it works much better this time. I hope it keeps working.

App needs help

This app only works half the time. Always gives you an error when trying to check out.

Slow app.

The app is terrible, very slow which makes it very difficult to place mobile orders.

Lunch with Miss Peggy

Monday June 8th 2026

Best pancakes ever

Just too cold in their though

Clunkiest app I’ve ever dealt with

This might be the most ineffective and clunky food service ordering app that I’ve ever dealt with. Nothing works as it should and they make it damn near impossible to make any adjustments to your order. Complete waste of my time

Worst food ordering app in history

This app is so terrible. So slow, so buggy would rate 0 stars if possible

Super slow app

App is super slow and buggy even when on fast WiFi. Not even usable because it hangs up when you click “View Menu”. I guess I order from an app that understands the assignment.

The App

The rating is for the App NOT the restaurant! It’s always glitching and reloading, please fix the app!