Country of residence
I reside in Taiwan but it’s not on your list.
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The system was not easy to implement slow and confusing had to do it several times to get it to work properly definitely not simple
Unreliable
Read my passport via NFC then hours later came back to ask me do it again claiming I skipped it first time round.
Avoid
You can select you date of birth after the 25th. Why can’t we simply go to the office and verify our ID. We don’t need this in our lives.
DOB
Terrible time consuming trying to enter DOB. Should be a dual format like everyone else uses
Can’t believe this was ever tested by an actual end user
There’s no ‘back’ option! Had to totally restart the process after completing everything needed because I got stuck in the app and couldn’t get to the final ‘complete’ phase.
No back button
I made a mistake on my birthday had had no opportunity to go back and correct
Complicated
I found it frustrating
Doesn’t support, supported platforms.
Trying to use Credas on my laptop, as in the T&C is quoted “The Platform can be used on the latest versions of Chrome, Edge, Safari, and Firefox” but at always leads me to back to IOS or Android. Basically it doesn’t support any web browsers. How can I trust this if it doesn’t even know what platform it supports. Not sure what other misleading information are there.
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Awful
I don’t think this company has a clue about businesses .. the questions they ask are redundant
Mr Marr
Great and easy to use
Repeat
I have gone through this before for Credas. Don’t you keep anything or do I need to. do it every time
Difficult ID checking experience
This is the most difficult ID check service I’ve used. It’s not as simple as stated. Would be best if it allowed you to upload from your pc the relevant documents. The scanner is not intuitive and makes it hard to capture documents effectively.
Not possible to amend data - poor
If a mistake is made eg date of birth, then it is not possible to go back and amend your entry. It just says to ‘contact XYZ directly’ (XYZ being the company requesting ID check). Rubbish app
Rubbish app
Filled in all the info and got the green tick with task completed. But then two days later had to do it all again. Does not advise on why unsuccessful first time and should launch you back to where your error was if at all. But no have to start at the beginning again. Highly infuriating
Waiting…
Code arrives via email. It’s not valid.
The questions
Has no concept of a business with the automated questions
No contact
Please destroy all data that I have submitted and confirm that you have done that. Thank you
Woody
Okay
Uploaded documents apparently don’t get saved
I had to do this check 3 times due to issues with their storage
