Unresponsive
Unable to choose different ID options or go back and make amendments, making this mandatory for older home sellers is ridiculous
Won’t work on iPad
Won’t allow ine to select birthday if beyond the 20th
Doesn’t work on my iPhone 15 pro Max
Really annoying that I even have to use this in the first place it’s the only option to verify my service that I am trying to register with I’ve been able to upload my documents to most of the way through verification until the last steps where it is asking if I have a website which is completely irrelevant to why I’m using this service on a bit intrusive if you ask me then the app crashes I’ve tried this 15 times can’t continue screen freezes app closes and guess what? Start again if you don’t mind.
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Abysmal!
The functionality is utterly abysmal
Do not accept identity
no matter how much I’m trying to provide evidence they keep declining it’s like a joke
Mr M Archer
It would be good to have been informed why certain information is needed.
Also has information met your needs
Also has information met your needs
Quick and easy
Cress’s is a very simple system to use
DOB
Could use a dial style to get to date of birth- flicking through every month of every year is ridiculous and time consuming.
NFC chip
All countries passports don’t have NFC chips, therefore the identity checks with passport does not go through well.
Easiest ID check
Credas was easy to use with clear instructions
Easy
Very straightforward process - no problems
NA
It was easy
Not easy
I didn’t find this process easy. I took 4 selfies which were rejected & couldn’t capture the passport chip easily
Needless complicated
Not sure why you ‘need’ a Live Photo to send through your AI
Stupid system
Takes ages to put in date of birth
John R
I really have to say a massive Thank You to John R from the Credas Team. He literally walked me thoroughly through the process, step by step. I was anxious to begin with but John R was very calm which helped ease my worries. Big Thank you to John R.
Frustrating
Very frustrating to use that you cannot save one document and return to the app later
Finally
It Happened, thank you Andrew
Old fashioned.
The app assumes we still have paper bank statements and utility bills…. Out of date
Slow
Very slow and explains very little
