CreditU User Reviews

CreditU
CreditU
American Consumer Credit Counseling, Inc.

Customer Experience

Positive experience96.7% of reviews
Neutral0.5% of reviews
Negative experience2.8% of reviews

~ Based on 425 written reviews from the US App Store.

What users say

Is CreditU Safe?

CreditU appears safe based on user ratings. AppsHunter Safety Score for CreditU is 98/100.

This assessment is based on 984 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.4% of ratings point to a safe experience
0.1% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 958 App Store ratings for CreditU.

Is CreditU Legit?

CreditU appears legitimate, with a few gaps. AppsHunter Legitimacy Score for CreditU is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bank linking

Can’t seem to link banks at all just wants me to manually enter everything

Helpful

very

Grateful for the support

I enrolled in a program 5 years ago to pay off two credit card accounts. After getting off the phone with ACCC, it has been confirmed that both accounts have been paid off in full. When one account was paid off in January, I continued making the same payments, and it was seamlessly then all applied to the second account, resulting in a pay off two months earlier than expected. I am so relieved to have completed the program and also feel grateful for the flexibility that they had on the rare occasion that I had to switch a payment date by a few days throughout the years.
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Arthur from ACCC

Arthur was very helpful and shared great insight for my situation. He was also very kind to speak with.

Incredible program

This program and app have saved my financial life! Due to life being life I became completely overrun with credit card debt and could not get out. This has made it so I can regain my life!

Accurate, Proactive Assistance

I unexpectedly had to reschedule the start of my program. Arthur patiently explained my options, promptly implemented my preferred start date, and updated my account dashboard.

Incredibly helpful

ACCC was instrumental in helping me get my debt under control. It would’ve been significantly more difficult without them.

So helpful & kind

AJ & Jamie are wonderful! I’m so thankful that this process of paying off my debt is smooth. A lot smoother than if I did it myself!! Definitely recommend

Customer Service

Kim and AJ were wonderful. They answered all of my questions in a way that was easy to understand and made the entire process feel comfortable and stress-free. This is the second time I’ve used this service, and each time the experience has been consistently positive—everyone I’ve worked with has been incredibly helpful and kind. I would highly recommend this service to anyone who is looking for support in getting out of debt.
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Gratitude for ACCC - Shoutout to Arthur aka AJ

Hello, who ever is in credit card debt, I recommend ACCC. They negotiated that high rate from Chase to 10%. I was able to breathe. Now that my debt’s paid off, I feel great, and thrilled to worked with ACCC!

Thanks Arthur

As usual, another great interaction. Arthur was eager to help me this morning and I appreciate him explaining everything out to me. Grateful that I enrolled. There is light at the end of this financial tunnel.

AJ was great

AJ provided great customer service and actually recalled a previous conversation we had. He helped me quickly and efficiently.

Jay

Although I am thankful for this company! This customer service representative Jay has been very disrespectful and talking over me and not helpful, she wanted to push her agenda, instead of listening to me! It’s frustrating when you give your money and individuals are not understanding of your situation.
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I love ACCC

They’re so convenient and understanding and Knowledgeable when it comes to your case.I’ve been using them since 2021.I’m almost finished paying everything off.That’s amazing.I’m so glad I went with them.They know what they are doing.I love working with me.They are truly amazing.

Excellent service

I worked with AJ to discuss my current situation. He has attentive, and compassionate about my concerns.

AJ to the rescue

So, it took two phone calls to ACCC to get my problem resolved, and it was AJ who did it. He got to the bottom of why I was receiving communiques from one of my creditors requesting additional funds. It took two 3-way calls, but he did it! I am so grateful to him and ACCC. I would and have recommended them to anyone in need of credit counseling!
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Appreciative client

At first, I was unsure about the legitimacy of ACCC, but Beth and Bailey made the process easy to understand and guided me every step of the way. My creditor acknowledged the Debt Management Plan, and everything has worked out smoothly. Both Beth and Bailey were professional, patient, and incredibly helpful—answering all my questions and making the experience stress-free. I truly appreciate their support and would highly recommend ACCC to anyone seeking assistance. They are approved by the NFCC and have a great rating with BBA!
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Review of service from Mr Arthur

Excellent service took time to answer questions

Debt

Best

Relief and organized

I was skeptical of ACCC at first because it seems like most companies are out to make a profit off of the hardship of others, but this has NOT been my experience with ACCC at all. They were able to consolidate my credit cards at significantly lower interest rates and specifically Joaquin was very kind and patient when helping me through the process. The app is also very convenient to use and I can watch my progress and monitor my accounts easily at any time. Would definitely recommend this to anyone going through a hard time.
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