Concierge for busy folks
As a techie been using Crew a lot mainly for hassle free airport cabs for office trips and for reservation at popular restaurants like Naru’s and Pizza 4Ps. Recently tried their weekend getaway suggestions and was impressed with the way they helped me plan and finalize my stay and also were supportive of whatever requirements I had during the stay.
Would highly recommend crew if you want to outside time consuming work to someone!
Would highly recommend crew if you want to outside time consuming work to someone!
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Books high costing services, no coordination, always mishandle tasks
I wanted to use this app to ease my life but interacting with them in itself is a tiring task, they misunderstand your needs, book incorrect services, do not optimize for costs and you would end up paying extra for the same services compared to when you would’ve booked yourself.
They come through
I’m a crew addict. Here are some of the things I have gotten done. Forgot my wife’s birthday present, they sent someone to Phoenix to buy something, gift wrap it and have it delivered at the restaurant before we arrived. Helped book a 15 Seater vehicle in the middle of nowhere on the outskirts of Bangalore at a moment’s notice to take us to a music festival. Got me in Naru and plenty restaurants like that. A concierge service is as good as your imagination. So it’s upto you to find value.
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Disappointing and frustrating
Honestly doing things myself takes less time than with crew. They’ve messed up multiple things now - even simple stuff like ordering flowers or a simple delivery. Takes ages to respond and loses context of the conversation from before very clearly. Disappointed and frustrated now.
Not a concierge. Justdial of vendors
They are as good as justdial of all the vendors. I booked a domestic trip and they ruined it miserably. They have got contacts of very cheap vendors who sell things at premium pricing so you might be fooled to think that this is the best but it isn’t. The whole trip costed me 50k extra plus one extra day I wasted. It is not a true concierge. They will just hook you up with a vendor. You will have to contact them. If anything goes wrong then you will have to figure out the next best step. Save yourself by never relying on them especially for any trips.
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